{"action":"created","issue":{"url":"https://api.github.com/repos/snipe/snipe-it/issues/2715","repository_url":"https://api.github.com/repos/snipe/snipe-it","labels_url":"https://api.github.com/repos/snipe/snipe-it/issues/2715/labels{/name}","comments_url":"https://api.github.com/repos/snipe/snipe-it/issues/2715/comments","events_url":"https://api.github.com/repos/snipe/snipe-it/issues/2715/events","html_url":"https://github.com/snipe/snipe-it/issues/2715","id":180164003,"number":2715,"title":"Import of Assets","user":{"login":"webberm","id":20174308,"avatar_url":"https://avatars.githubusercontent.com/u/20174308?v=3","gravatar_id":"","url":"https://api.github.com/users/webberm","html_url":"https://github.com/webberm","followers_url":"https://api.github.com/users/webberm/followers","following_url":"https://api.github.com/users/webberm/following{/other_user}","gists_url":"https://api.github.com/users/webberm/gists{/gist_id}","starred_url":"https://api.github.com/users/webberm/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/webberm/subscriptions","organizations_url":"https://api.github.com/users/webberm/orgs","repos_url":"https://api.github.com/users/webberm/repos","events_url":"https://api.github.com/users/webberm/events{/privacy}","received_events_url":"https://api.github.com/users/webberm/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":8,"created_at":"2016-09-29T21:10:38Z","updated_at":"2016-09-29T22:56:13Z","closed_at":null,"body":"#### Expected Behavior (or desired behavior if a feature request)\r\n\r\nI click process for CSV file and it imports\r\n\r\n-----\r\n\r\n#### Actual Behavior\r\n\r\nWhoops, looks like something went wrong.\r\n\r\n-----\r\n\r\n#### Please confirm you have done the following before posting your bug report:\r\n\r\n- [x] I have enabled debug mode - Not yet\r\n- [X ] I have read [checked the Common Issues page](http://docs.snipeitapp.com/common-issues.html)\r\n\r\n-----\r\n#### Please provide answers to these questions before posting your bug report:\r\n\r\n- Version of Snipe-IT you're running - 3.34\r\n- What OS and web server you're running Snipe-IT on - Ubuntu 16.04\r\n- What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) install.sh\r\n- If you're getting an error in your browser, include that error - Whoops, looks like something went wrong.\r\n- What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error - Asset Import\r\n- If a stacktrace is provided in the error, include that too.\r\n\r\nPHP Fatal error:  Uncaught UnexpectedValueException: The stream or file \"/var/www/snipeit/storage/logs/importer.log\" could not be opened: failed to open stream: Permission denied in /var/www/snipeit/bootstrap/cache/compiled.php:13906\r\nStack trace:\r\n#0 /var/www/snipeit/bootstrap/cache/compiled.php(13836): Monolog\\Handler\\StreamHandler->write(Array)\r\n#1 /var/www/snipeit/bootstrap/cache/compiled.php(13596): Monolog\\Handler\\AbstractProcessingHandler->handle(Array)\r\n#2 /var/www/snipeit/bootstrap/cache/compiled.php(13694): Monolog\\Logger->addRecord(400, Object(UnexpectedValueException), Array)\r\n#3 /var/www/snipeit/bootstrap/cache/compiled.php(13389): Monolog\\Logger->error(Object(UnexpectedValueException), Array)\r\n#4 /var/www/snipeit/bootstrap/cache/compiled.php(13360): Illuminate\\Log\\Writer->writeLog('error', Object(UnexpectedValueException), Array)\r\n#5 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(57): Illuminate\\Log\\Writer->error(Object(UnexpectedValueException))\r\n#6 /var/www/snipeit/app/Except in /var/www/snipeit/bootstrap/cache/compiled.php on line 13906\r\nPHP Fatal error:  Uncaught UnexpectedValueException: The stream or file \"/var/www/snipeit/storage/logs/importer.log\" could not be opened: failed to open stream: Permission denied in /var/www/snipeit/bootstrap/cache/compiled.php:13906\r\nStack trace:\r\n#0 /var/www/snipeit/bootstrap/cache/compiled.php(13836): Monolog\\Handler\\StreamHandler->write(Array)\r\n#1 /var/www/snipeit/bootstrap/cache/compiled.php(13596): Monolog\\Handler\\AbstractProcessingHandler->handle(Array)\r\n#2 /var/www/snipeit/bootstrap/cache/compiled.php(13694): Monolog\\Logger->addRecord(400, Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException), Array)\r\n#3 /var/www/snipeit/bootstrap/cache/compiled.php(13389): Monolog\\Logger->error(Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException), Array)\r\n#4 /var/www/snipeit/bootstrap/cache/compiled.php(13360): Illuminate\\Log\\Writer->writeLog('error', Object(Symfony\\Component\\Debug\\Exception\\FatalErrorException), Array)\r\n#5 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php(57): Illumi in /var/www/snipeit/bootstrap/cache/compiled.php on line 13906\r\n\r\n- Any errors that appear in your browser's error console.\r\n- Confirm whether the error is [reproduceable on the demo](https://snipeitapp.com/demo).\r\n- Include any additional information you can find in `app/storage/logs` and your webserver's logs.\r\n- Include what you've done so far in the installation, and if you got any error messages along the way.\r\n- Indicate whether or not you've manually edited any data directly in the database\r\n"},"comment":{"url":"https://api.github.com/repos/snipe/snipe-it/issues/comments/250615593","html_url":"https://github.com/snipe/snipe-it/issues/2715#issuecomment-250615593","issue_url":"https://api.github.com/repos/snipe/snipe-it/issues/2715","id":250615593,"user":{"login":"didnthavetousemyak","id":22531254,"avatar_url":"https://avatars.githubusercontent.com/u/22531254?v=3","gravatar_id":"","url":"https://api.github.com/users/didnthavetousemyak","html_url":"https://github.com/didnthavetousemyak","followers_url":"https://api.github.com/users/didnthavetousemyak/followers","following_url":"https://api.github.com/users/didnthavetousemyak/following{/other_user}","gists_url":"https://api.github.com/users/didnthavetousemyak/gists{/gist_id}","starred_url":"https://api.github.com/users/didnthavetousemyak/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/didnthavetousemyak/subscriptions","organizations_url":"https://api.github.com/users/didnthavetousemyak/orgs","repos_url":"https://api.github.com/users/didnthavetousemyak/repos","events_url":"https://api.github.com/users/didnthavetousemyak/events{/privacy}","received_events_url":"https://api.github.com/users/didnthavetousemyak/received_events","type":"User","site_admin":false},"created_at":"2016-09-29T22:56:13Z","updated_at":"2016-09-29T22:56:13Z","body":"We are experiencing the same results when trying to import the same way. Ubuntu 16.04 with stock LAMP install and Snipe version v3.4-14-g2a8ab06. Have not tried running composer but will try now. We used sample CSV file to test known good data - this also resulted in the same error that @webberm was receiving."}}
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