{"action":"opened","number":121,"pull_request":{"url":"https://api.github.com/repos/aptible/ember-cli-aptible-shared/pulls/121","id":70302369,"html_url":"https://github.com/aptible/ember-cli-aptible-shared/pull/121","diff_url":"https://github.com/aptible/ember-cli-aptible-shared/pull/121.diff","patch_url":"https://github.com/aptible/ember-cli-aptible-shared/pull/121.patch","issue_url":"https://api.github.com/repos/aptible/ember-cli-aptible-shared/issues/121","number":121,"state":"open","locked":false,"title":"Add Announcements link, to open Intercom sidebar","user":{"login":"fancyremarker","id":156030,"avatar_url":"https://avatars.githubusercontent.com/u/156030?v=3","gravatar_id":"","url":"https://api.github.com/users/fancyremarker","html_url":"https://github.com/fancyremarker","followers_url":"https://api.github.com/users/fancyremarker/followers","following_url":"https://api.github.com/users/fancyremarker/following{/other_user}","gists_url":"https://api.github.com/users/fancyremarker/gists{/gist_id}","starred_url":"https://api.github.com/users/fancyremarker/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/fancyremarker/subscriptions","organizations_url":"https://api.github.com/users/fancyremarker/orgs","repos_url":"https://api.github.com/users/fancyremarker/repos","events_url":"https://api.github.com/users/fancyremarker/events{/privacy}","received_events_url":"https://api.github.com/users/fancyremarker/received_events","type":"User","site_admin":false},"body":"This is in the spirit of Leeroy, but please let me know whether there's a better, less aggressive approach. Also, \"Announcements\" versus \"Product Announcements\" versus something else?\r\n\r\nThe Intercom app for dashboard.aptible.com (production and staging) should be all set up to do what we want: \r\n\r\n* Provide a lightweight notification when there are new product announcements, and also provide customers with a way to view past announcements (from the nav bar)\r\n* Disable replies (and don't show the floating Intercom chat button)\r\n* Allow us to collect lightweight feedback ( 👍  or 👎 ; 😄 , 😐 , or 😦 )\r\n\r\nTo test this out, `npm link` this change locally, duplicate [this sample manual message](https://app.intercom.io/a/apps/npjjtw5f/messages/manual/29693625/show) on the dashboard.aptible-staging.com Intercom app, and select your own user as the audience. (For a real announcement, we'd select all users.) I've linked the dashboard.aptible-staging.com Intercom app to both the \"frontend-staging\" and \"frontend-development\" apps, so you should be able to test this in both local and staging environments.\r\n\r\n@gib and @sandersonet: Do you think the Intercom sidebar styles are OK to use as is?\r\n\r\n@krallin: Once this is merged and deployed, you can send an announcement to production users by creating a manual message just like the one I've linked to above, except in the production app. I am more than happy to walk through this process the first time, and we can document the procedure in more detail 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