{"action":"created","issue":{"url":"https://api.github.com/repos/glpi-project/glpi/issues/335","repository_url":"https://api.github.com/repos/glpi-project/glpi","labels_url":"https://api.github.com/repos/glpi-project/glpi/issues/335/labels{/name}","comments_url":"https://api.github.com/repos/glpi-project/glpi/issues/335/comments","events_url":"https://api.github.com/repos/glpi-project/glpi/issues/335/events","html_url":"https://github.com/glpi-project/glpi/issues/335","id":122989786,"number":335,"title":"Suivis GLPI reçus en double","user":{"login":"nqb","id":10830260,"avatar_url":"https://avatars.githubusercontent.com/u/10830260?v=3","gravatar_id":"","url":"https://api.github.com/users/nqb","html_url":"https://github.com/nqb","followers_url":"https://api.github.com/users/nqb/followers","following_url":"https://api.github.com/users/nqb/following{/other_user}","gists_url":"https://api.github.com/users/nqb/gists{/gist_id}","starred_url":"https://api.github.com/users/nqb/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nqb/subscriptions","organizations_url":"https://api.github.com/users/nqb/orgs","repos_url":"https://api.github.com/users/nqb/repos","events_url":"https://api.github.com/users/nqb/events{/privacy}","received_events_url":"https://api.github.com/users/nqb/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":9,"created_at":"2015-12-18T17:13:47Z","updated_at":"2016-03-11T19:53:58Z","closed_at":null,"body":"Bonjour,\r\n\r\nDans notre configuration, les nouveaux suivis *publics* sont envoyés par mail aux demandeurs sur un ticket. Lorsqu'un demandeur répond à un mail émis par GLPI, il crée un nouveau suivi *public* avec le contenu de son mail. Le champ \"Source de la demande\" est placée à la valeur \"E-mail\".\r\n\r\nNotre problème : le demandeur reçoit par e-mail le contenu de son suivi. Cependant, selon moi, on ne reçoit pas ses propres suivis dans GLPI. Il y a donc un comportement anormal.\r\n\r\nDe plus, si j'ajoute un suivi public sur un ticket dont je suis le demandeur en mettant \"Source de la demande\" à \"E-mail\", je ne reçois pas mon suivi.\r\n\r\nPouvez-vous regarder cet aspect ?"},"comment":{"url":"https://api.github.com/repos/glpi-project/glpi/issues/comments/195520981","html_url":"https://github.com/glpi-project/glpi/issues/335#issuecomment-195520981","issue_url":"https://api.github.com/repos/glpi-project/glpi/issues/335","id":195520981,"user":{"login":"yllen","id":12936722,"avatar_url":"https://avatars.githubusercontent.com/u/12936722?v=3","gravatar_id":"","url":"https://api.github.com/users/yllen","html_url":"https://github.com/yllen","followers_url":"https://api.github.com/users/yllen/followers","following_url":"https://api.github.com/users/yllen/following{/other_user}","gists_url":"https://api.github.com/users/yllen/gists{/gist_id}","starred_url":"https://api.github.com/users/yllen/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/yllen/subscriptions","organizations_url":"https://api.github.com/users/yllen/orgs","repos_url":"https://api.github.com/users/yllen/repos","events_url":"https://api.github.com/users/yllen/events{/privacy}","received_events_url":"https://api.github.com/users/yllen/received_events","type":"User","site_admin":false},"created_at":"2016-03-11T19:53:58Z","updated_at":"2016-03-11T19:53:58Z","body":"Bon je viens de vérifier le code.\r\nLe paramètre pour notifier ou non l'utilisateur de ses changements n'est valable que pour les actions dans l'interface.\r\nDans le cas de l'envoi d'un mail, c'est un cron qui travaille et nous n'avons pas les préférence de l'utilisateur car celui-ci n'est pas connecté."}}