{"action":"created","issue":{"url":"https://api.github.com/repos/capitalone/Hygieia/issues/1029","repository_url":"https://api.github.com/repos/capitalone/Hygieia","labels_url":"https://api.github.com/repos/capitalone/Hygieia/issues/1029/labels{/name}","comments_url":"https://api.github.com/repos/capitalone/Hygieia/issues/1029/comments","events_url":"https://api.github.com/repos/capitalone/Hygieia/issues/1029/events","html_url":"https://github.com/capitalone/Hygieia/issues/1029","id":194976530,"number":1029,"title":"Jira widget shows me all 0's","user":{"login":"vishnuvangala","id":24268077,"avatar_url":"https://avatars.githubusercontent.com/u/24268077?v=3","gravatar_id":"","url":"https://api.github.com/users/vishnuvangala","html_url":"https://github.com/vishnuvangala","followers_url":"https://api.github.com/users/vishnuvangala/followers","following_url":"https://api.github.com/users/vishnuvangala/following{/other_user}","gists_url":"https://api.github.com/users/vishnuvangala/gists{/gist_id}","starred_url":"https://api.github.com/users/vishnuvangala/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vishnuvangala/subscriptions","organizations_url":"https://api.github.com/users/vishnuvangala/orgs","repos_url":"https://api.github.com/users/vishnuvangala/repos","events_url":"https://api.github.com/users/vishnuvangala/events{/privacy}","received_events_url":"https://api.github.com/users/vishnuvangala/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":2,"created_at":"2016-12-12T13:39:26Z","updated_at":"2016-12-14T12:30:23Z","closed_at":null,"body":"Team,\r\nCan someone please help me with configuring Jira dashboard. Looks like Im able to see my project details, and other stuff while configuring widget, but I'm seeing all 0's (Open: 0, WIP: 0, Done: 0).. I see some exceptions in console.. please find the below.\r\n\r\nConsole output\r\n----------------------\r\n```\r\n2016-12-12 18:41:46,096 INFO  com.capitalone.dashboard.Application - Started Application in 13.629 seconds (JVM running for 16.009)\r\n2016-12-12 18:42:00,000 INFO  c.c.d.collector.CollectorTask - Running Collector: Jira\r\n2016-12-12 18:42:00,009 INFO  c.c.d.collector.CollectorTask - -----------------------------------\r\n2016-12-12 18:42:00,009 INFO  c.c.d.collector.CollectorTask - https://Mycompany.atlassian.net/\r\n2016-12-12 18:42:00,009 INFO  c.c.d.collector.CollectorTask - -----------------------------------\r\n2016-12-12 18:42:07,534 INFO  c.c.d.collector.CollectorTask - Team Data               3        7s\r\n2016-12-12 18:42:08,405 INFO  c.c.d.collector.CollectorTask - Project Data            3        0s\r\n2016-12-12 18:43:03,610 ERROR o.a.h.n.p.HttpAsyncRequestExecutor - http-outgoing-1 [CLOSED] HTTP protocol exception: null\r\njava.nio.channels.ClosedChannelException: null\r\n        at sun.nio.ch.SocketChannelImpl.ensureReadOpen(SocketChannelImpl.java:257) ~[na:1.8.0_111]\r\n        at sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:300) ~[na:1.8.0_111]\r\n        at org.apache.http.nio.reactor.ssl.SSLIOSession.receiveEncryptedData(SSLIOSession.java:340) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.nio.reactor.ssl.SSLIOSession.isAppInputReady(SSLIOSession.java:366) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractIODispatch.inputReady(AbstractIODispatch.java:118) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.BaseIOReactor.validate(BaseIOReactor.java:220) [httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:284) [httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106) [httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:604) [httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at java.lang.Thread.run(Thread.java:745) [na:1.8.0_111]\r\n2016-12-12 18:43:03,611 ERROR c.c.d.collector.FeatureCollectorTask - Failed to collect jira information\r\njava.lang.RuntimeException: java.net.SocketTimeoutException\r\n        at com.google.common.base.Throwables.propagate(Throwables.java:160) ~[guava-14.0.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.DefaultHttpClient$3.apply(DefaultHttpClient.java:256) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.DefaultHttpClient$3.apply(DefaultHttpClient.java:249) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:276) ~[atlassian-util-concurrent-2.4.0-M9.jar!/:na]\r\n        at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:272) ~[atlassian-util-concurrent-2.4.0-M9.jar!/:na]\r\n        at com.atlassian.util.concurrent.Promises$2.onFailure(Promises.java:167) ~[atlassian-util-concurrent-2.4.0-M9.jar!/:na]\r\n        at com.google.common.util.concurrent.Futures$4.run(Futures.java:1145) ~[guava-14.0.jar!/:na]\r\n        at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:293) ~[guava-14.0.jar!/:na]\r\n        at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:150) ~[guava-14.0.jar!/:na]\r\n        at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:135) ~[guava-14.0.jar!/:na]\r\n        at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:203) ~[guava-14.0.jar!/:na]\r\n        at com.google.common.util.concurrent.SettableFuture.setException(SettableFuture.java:68) ~[guava-14.0.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$2.run(SettableFuturePromiseHttpPromiseAsyncClient.java:59) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192) ~[atlassian-httpclient-apache-httpcomponents-0.13.2.jar!/:na]\r\n        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_111]\r\n        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_111]\r\n        at java.lang.Thread.run(Thread.java:745) [na:1.8.0_111]\r\nCaused by: java.net.SocketTimeoutException: null\r\n        at org.apache.http.nio.protocol.HttpAsyncRequestExecutor.timeout(HttpAsyncRequestExecutor.java:279) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.client.LoggingAsyncRequestExecutor.timeout(LoggingAsyncRequestExecutor.java:128) ~[httpasyncclient-4.0-beta3-atlassian-1.jar!/:4.0-beta3-atlassian-1]\r\n        at org.apache.http.impl.nio.DefaultHttpClientIODispatch.onTimeout(DefaultHttpClientIODispatch.java:136) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.DefaultHttpClientIODispatch.onTimeout(DefaultHttpClientIODispatch.java:50) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractIODispatch.timeout(AbstractIODispatch.java:169) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.BaseIOReactor.sessionTimedOut(BaseIOReactor.java:257) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractIOReactor.timeoutCheck(AbstractIOReactor.java:494) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.BaseIOReactor.validate(BaseIOReactor.java:207) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:284) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:604) ~[httpcore-nio-4.2.2.jar!/:4.2.2]\r\n        ... 1 common frames omitted\r\n2016-12-12 18:43:03,613 ERROR o.a.h.n.p.HttpAsyncRequestExecutor - http-outgoing-1 [CLOSED] HTTP protocol exception: null\r\njava.nio.channels.ClosedChannelException: null\r\n```\r\n![image](https://cloud.githubusercontent.com/assets/24268077/21101291/79087b16-c09e-11e6-9b7c-d61f2046e4fd.png)\r\n"},"comment":{"url":"https://api.github.com/repos/capitalone/Hygieia/issues/comments/267022168","html_url":"https://github.com/capitalone/Hygieia/issues/1029#issuecomment-267022168","issue_url":"https://api.github.com/repos/capitalone/Hygieia/issues/1029","id":267022168,"user":{"login":"vishnuvangala","id":24268077,"avatar_url":"https://avatars.githubusercontent.com/u/24268077?v=3","gravatar_id":"","url":"https://api.github.com/users/vishnuvangala","html_url":"https://github.com/vishnuvangala","followers_url":"https://api.github.com/users/vishnuvangala/followers","following_url":"https://api.github.com/users/vishnuvangala/following{/other_user}","gists_url":"https://api.github.com/users/vishnuvangala/gists{/gist_id}","starred_url":"https://api.github.com/users/vishnuvangala/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vishnuvangala/subscriptions","organizations_url":"https://api.github.com/users/vishnuvangala/orgs","repos_url":"https://api.github.com/users/vishnuvangala/repos","events_url":"https://api.github.com/users/vishnuvangala/events{/privacy}","received_events_url":"https://api.github.com/users/vishnuvangala/received_events","type":"User","site_admin":false},"created_at":"2016-12-14T12:30:22Z","updated_at":"2016-12-14T12:30:22Z","body":"Hi,\r\nadded logging level properties and surprisingly I don't see any errors after my restart.. But still I'm seeing all 0's in open,WIP,Done.. when I verified in \"feature\" table of mongo db.. I can see all the stories/issues with \"open, InProgress & done\" state. For every refresh I can see some issues in progress.. but the count always remains the same to 0.  Not sure what else I'm missing here..\r\n\r\n**\"What java version? Jira version? Did this happen before the recent jira changes?\"**\r\n--> My Java version is **openjdk version \"1.8.0_111\"**\r\n--> Jira version is **JIRA v1000.621.2**\r\n--> This is first time I have started my Jira collector. (Infact even Im new to HYGIEIA).\r\n\r\nHere is the log after updating above properties.\r\n------------------------------------------------------------------------\r\n2016-12-14 16:05:21,609 INFO  c.c.dashboard.config.MongoConfig - Initializing Mongo Client server at: XXXX\r\n2016-12-14 16:05:21,609 INFO  org.mongodb.driver.connection - Opened connection [connectionId{localValue:3, serverValue:17}] to 192.168.XXX.XX:27017\r\n2016-12-14 16:05:21,611 INFO  org.mongodb.driver.cluster - Monitor thread successfully connected to server with description ServerDescription{address=192.168.XXX.XXX:27017, type=STANDALONE, state=CONNECTED, ok=true, version=ServerVersion{versionList=[3, 0, 14]}, minWireVersion=0, maxWireVersion=3, electionId=null, maxDocumentSize=16777216, roundTripTimeNanos=981769}\r\n2016-12-14 16:05:21,618 INFO  org.mongodb.driver.cluster - Cluster created witings {hosts=[192.168.XXX.XX:27017], mode=SINGLE, requiredClusterType=UNKNOWN, serverSelectionTimeout='30000 ms', maxWaitQueueSize=500}\r\n2016-12-14 16:05:21,628 INFO  c.c.dashboard.config.MongoConfig - Connecting to Mongo: Mongo{options=MongoClientOptions{description='null', readPreference=primary, writeConcern=WriteConcern{w=1, wtimeout=0, fsync=false, j=false, codecRegistry=org.bson.codecs.configuration.ProvidersCodecRegistry@987df09e, minConnectionsPerHost=0, maxConnectionsPerHost=100, threadsAllowedToBlockForConnectionMultiplier=5, serverSelectionTimeout=30000, maxWaitTime=120000, maxConnectionIdleTime=0, maxConnectionLifeTime=0, connectTimeout=10000, socketTimeout=0, socketKeepAlive=false, sslEnabled=false, sslInvalidHostNamesAllowed=false, alwaysUseMBeans=false, heartbeatFrequency=10000, minHeartbeatFrequency=500, heartbeatConnectTimeout=20000, heartbeatSocketTimeout=20000, localThreshold=15, requiredReplicaSetName='null', dbDecoderFactory=com.mongodb.DefaultDBDecoder$1@4963f030, dbEncoderFactory=com.mongodb.DefaultDBEncoder$1@7b17aaeb, socketFactory=javax.net.DefaultSocketFactory@826ca40, cursorFinalizerEnabled=true, connectionPoolSettings=ConnectionPoolSettings{maxSize=100, minSize=0, maxWaitQueueSize=500, maxWaitTimeMS=120000, maxConnectionLifeTimeMS=0, maxConnectionIdleTimeMS=0, maintenanceInitialDelayMS=0, maintenanceFrequencyMS=60000}, socketSettings=SocketSettings{connectTimeoutMS=10000, readTimeoutMS=0, keepAlive=false, receiveBufferSize=0, sendBufferSize=0}, serverSettings=ServerSettings{heartbeatFrequencyMS=10000, minHeartbeatFrequencyMS=500}, heartbeatSocketSettings=SocketSettings{connectTimeoutMS=20000, readTimeoutMS=20000, keepAlive=false, receiveBufferSize=0, sendBufferSize=0}}}\r\n2016-12-14 16:05:21,681 INFO  org.mongodb.driver.connection - Opened connection [connectionId{localValue:4, serverValue:18}] to 192.168.XXX.XXX:27017\r\n2016-12-14 16:05:21,683 INFO  org.mongodb.driver.cluster - Monitor thread successfully connected to server with description ServerDescription{address=192.166.XXX.XXX:27017, type=STANDALONE, state=CONNECTED, ok=true, version=ServerVersion{versionList=[3, 0, 14]}, minWireVersion=0, maxWireVersion=3, electionId=null, maxDocumentSize=16777216, roundTripTimeNanos=1117496}\r\n2016-12-14 16:05:23,047 INFO  c.c.dashboard.config.MongoConfig - ReplicaSetfalse\r\n2016-12-14 16:05:23,047 INFO  c.c.dashboard.config.MongoConfig - Initializing Mongo Client server at: 192.168.XXX.XXX:27017\r\n2016-12-14 16:05:23,048 INFO  org.mongodb.driver.cluster - Cluster created with settings {hosts=[192.168.XXX.XXX:27017], mode=SINGLE, requiredClusterType=UNKNOWN, serverSelectionTimeout='30000 ms', maxWaitQueueSize=500}\r\n2016-12-14 16:05:23,052 INFO  c.c.dashboard.config.MongoConfig - Connecting to Mongo: Mongo{options=MongoClientOptions{description='null', readPreference=primary, writeConcern=WriteConcern{w=1, wtimeout=0, fsync=false, j=false, codecRegistry=org.bson.codecs.configuration.ProvidersCodecRegistry@987df09e, minConnectionsPerHost=0, maxConnectionsPerHost=100, threadsAllowedToBlockForConnectionMultiplier=5, serverSelectionTimeout=30000, maxWaitTime=120000, maxConnectionIdleTime=0, maxConnectionLifeTime=0, connectTimeout=10000, socketTimeout=0, socketKeepAlive=false, sslEnabled=false, sslInvalidHostNamesAllowed=false, alwaysUseMBeans=false, heartbeatFrequency=10000, minHeartbeatFrequency=500, heartbeatConnectTimeout=20000, heartbeatSocketTimeout=20000, localThreshold=15, requiredReplicaSetName='null', dbDecoderFactory=com.mongodb.DefaultDBDecoder$1@4963f030, dbEncoderFactory=com.mongodb.DefaultDBEncoder$1@7b17aaeb, socketFactory=javax.net.DefaultSocketFactory@826ca40, cursorFinalizerEnabled=true, connectionPoolSettings=ConnectionPoolSettings{maxSize=100, minSize=0, maxWaitQueueSize=500, maxWaitTimeMS=120000, maxConnectionLifeTimeMS=0, maxConnectionIdleTimeMS=0, maintenanceInitialDelayMS=0, maintenanceFrequencyMS=60000}, socketSettings=SocketSettings{connectTimeoutMS=10000, readTimeoutMS=0, keepAlive=false, receiveBufferSize=0, sendBufferSize=0}, serverSettings=ServerSettings{heartbeatFrequencyMS=10000, minHeartbeatFrequencyMS=500}, heartbeatSocketSettings=SocketSettings{connectTimeoutMS=20000, readTimeoutMS=20000, keepAlive=false, receiveBufferSize=0, sendBufferSize=0}}}\r\n2016-12-14 16:05:23,118 INFO  org.mongodb.driver.connection - Opened connection [connectionId{localValue:5, serverValue:19}] to 192.168.XXX.XXX:27017\r\n2016-12-14 16:05:23,120 INFO  org.mongodb.driver.cluster - Monitor thread successfully connected to server with description ServerDescription{address=192.168.XXX.XXX:27017, type=STANDALONE, state=CONNECTED, ok=true, version=ServerVersion{versionList=[3, 0, 14]}, minWireVersion=0, maxWireVersion=3, electionId=null, maxDocumentSize=16777216, roundTripTimeNanos=992351}\r\n2016-12-14 16:05:24,619 INFO  o.s.j.e.a.AnnotationMBeanExporter - Registering beans for JMX exposure on startup\r\n2016-12-14 16:05:24,640 INFO  com.capitalone.dashboard.Application - Started Application in 14.604 seconds (JVM running for 16.802)\r\n2016-12-14 16:06:00,001 INFO  c.c.d.collector.CollectorTask - Running Collector: Jira\r\n2016-12-14 16:06:00,018 INFO  c.c.d.collector.CollectorTask - -----------------------------------\r\n2016-12-14 16:06:00,019 INFO  c.c.d.collector.CollectorTask - https://mycompany.atlassian.net/\r\n2016-12-14 16:06:00,019 INFO  c.c.d.collector.CollectorTask - -----------------------------------\r\n2016-12-14 16:06:00,024 DEBUG c.c.d.client.team.TeamDataClientImpl - Constructing data collection for the feature widget, team-level data...\r\n2016-12-14 16:06:04,333 DEBUG c.c.d.client.team.TeamDataClientImpl - Size of paged Jira response: 3\r\n2016-12-14 16:06:04,472 INFO  c.c.d.collector.CollectorTask - Team Data               3        4s\r\n2016-12-14 16:06:04,476 DEBUG c.c.d.c.p.ProjectDataClientImpl - Constructing data collection for the feature widget, project-level data...\r\n2016-12-14 16:06:05,136 DEBUG c.c.d.c.p.ProjectDataClientImpl - Size of paged Jira response: 3\r\n2016-12-14 16:06:05,180 INFO  c.c.d.collector.CollectorTask - Project Data            3        0s\r\n2016-12-14 16:06:05,188 DEBUG c.c.d.c.story.StoryDataClientImpl - Constructing data collection for the feature widget, story-level data...\r\n2016-12-14 16:06:05,965 DEBUG c.c.d.c.story.StoryDataClientImpl - Obtaining story information starting at index 0...\r\n2016-12-14 16:06:07,015 DEBUG c.c.d.client.DefaultJiraClient - Processing issues 0 - 0 out of 0\r\n\r\n![image](https://cloud.githubusercontent.com/assets/24268077/21181975/964d2c60-c226-11e6-9a10-ce081ef97860.png)\r\n\r\n"}}
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