{"action":"created","issue":{"url":"https://api.github.com/repos/18F/openFEC-web-app/issues/1013","labels_url":"https://api.github.com/repos/18F/openFEC-web-app/issues/1013/labels{/name}","comments_url":"https://api.github.com/repos/18F/openFEC-web-app/issues/1013/comments","events_url":"https://api.github.com/repos/18F/openFEC-web-app/issues/1013/events","html_url":"https://github.com/18F/openFEC-web-app/issues/1013","id":124272700,"number":1013,"title":"So that users understand what's happening, make the behind-the-scenes limits and interactions of the data download more apparent.","user":{"login":"jenniferthibault","id":11636908,"avatar_url":"https://avatars.githubusercontent.com/u/11636908?v=3","gravatar_id":"","url":"https://api.github.com/users/jenniferthibault","html_url":"https://github.com/jenniferthibault","followers_url":"https://api.github.com/users/jenniferthibault/followers","following_url":"https://api.github.com/users/jenniferthibault/following{/other_user}","gists_url":"https://api.github.com/users/jenniferthibault/gists{/gist_id}","starred_url":"https://api.github.com/users/jenniferthibault/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jenniferthibault/subscriptions","organizations_url":"https://api.github.com/users/jenniferthibault/orgs","repos_url":"https://api.github.com/users/jenniferthibault/repos","events_url":"https://api.github.com/users/jenniferthibault/events{/privacy}","received_events_url":"https://api.github.com/users/jenniferthibault/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"jenniferthibault","id":11636908,"avatar_url":"https://avatars.githubusercontent.com/u/11636908?v=3","gravatar_id":"","url":"https://api.github.com/users/jenniferthibault","html_url":"https://github.com/jenniferthibault","followers_url":"https://api.github.com/users/jenniferthibault/followers","following_url":"https://api.github.com/users/jenniferthibault/following{/other_user}","gists_url":"https://api.github.com/users/jenniferthibault/gists{/gist_id}","starred_url":"https://api.github.com/users/jenniferthibault/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jenniferthibault/subscriptions","organizations_url":"https://api.github.com/users/jenniferthibault/orgs","repos_url":"https://api.github.com/users/jenniferthibault/repos","events_url":"https://api.github.com/users/jenniferthibault/events{/privacy}","received_events_url":"https://api.github.com/users/jenniferthibault/received_events","type":"User","site_admin":false},"milestone":null,"comments":4,"created_at":"2015-12-29T21:46:52Z","updated_at":"2016-01-04T15:43:44Z","closed_at":null,"body":"From internal pre-release testing:\r\nMake the behind-the-scenes limits and interactions of the data download more apparent. For example:\r\n- We cap at five downloads at the same time\r\n- If you export a query that’s already in your downloads bar, it’s ignored\r\n\r\nSteps to completion:\r\n- [ ] @jenniferthibault to mock up design and placement\r\n- [ ] @emileighoutlaw to wordsmith\r\n \r\nThanks for raising this @patphongs & @jmcarp for the catch."},"comment":{"url":"https://api.github.com/repos/18F/openFEC-web-app/issues/comments/168711142","html_url":"https://github.com/18F/openFEC-web-app/issues/1013#issuecomment-168711142","issue_url":"https://api.github.com/repos/18F/openFEC-web-app/issues/1013","id":168711142,"user":{"login":"emileighoutlaw","id":10552702,"avatar_url":"https://avatars.githubusercontent.com/u/10552702?v=3","gravatar_id":"","url":"https://api.github.com/users/emileighoutlaw","html_url":"https://github.com/emileighoutlaw","followers_url":"https://api.github.com/users/emileighoutlaw/followers","following_url":"https://api.github.com/users/emileighoutlaw/following{/other_user}","gists_url":"https://api.github.com/users/emileighoutlaw/gists{/gist_id}","starred_url":"https://api.github.com/users/emileighoutlaw/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/emileighoutlaw/subscriptions","organizations_url":"https://api.github.com/users/emileighoutlaw/orgs","repos_url":"https://api.github.com/users/emileighoutlaw/repos","events_url":"https://api.github.com/users/emileighoutlaw/events{/privacy}","received_events_url":"https://api.github.com/users/emileighoutlaw/received_events","type":"User","site_admin":false},"created_at":"2016-01-04T15:43:44Z","updated_at":"2016-01-04T15:43:44Z","body":"Second that \"hold up pardner\" is *awesome*, and I wish we could use it. The placeholder text touches on some good things, and I have greedily borrowed from it. :)\r\n\r\n> We limit each user to 5 exports at a time— this keeps things running smoothly. \r\n\r\n(simplest, most succinct option, I think.)\r\n\r\n> Each user is limited to 5 exports at a time. This helps us keep things running smoothly.\r\n\r\n(passive voice, but in this case it might make our role sound less harsh. \"you are limited\" is different than \"we limit you.\")\r\n\r\n\r\n**Note 1:** I purposefully left off anything about `wait for one to finish before requesting another`. *To me* this is clear from the first sentence alone. But that doesn't mean it will be clear to most people. I'm curious to hear if anyone (particularly @onezerojeremy) thinks this is an important thing to express explicitly.\r\n\r\n**Note 2:** We could easily add a `Thanks for your patience` to the end of any message, if we think that would engender patience among users (although I also know that thanking people for patience can often have the opposite effect).\r\n\r\n**A question** (just for my understanding): if the user gets this error and then clicks the `x` button by one of their exports, will that clear a space for another export?"}}