{"action":"reopened","issue":{"url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2659","repository_url":"https://api.github.com/repos/salesagility/SuiteCRM","labels_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2659/labels{/name}","comments_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2659/comments","events_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2659/events","html_url":"https://github.com/salesagility/SuiteCRM/issues/2659","id":190021912,"number":2659,"title":"Fix #1366 should be replicated for template parsing when sending emails via workflow","user":{"login":"LuminisIndia","id":12472827,"avatar_url":"https://avatars.githubusercontent.com/u/12472827?v=3","gravatar_id":"","url":"https://api.github.com/users/LuminisIndia","html_url":"https://github.com/LuminisIndia","followers_url":"https://api.github.com/users/LuminisIndia/followers","following_url":"https://api.github.com/users/LuminisIndia/following{/other_user}","gists_url":"https://api.github.com/users/LuminisIndia/gists{/gist_id}","starred_url":"https://api.github.com/users/LuminisIndia/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/LuminisIndia/subscriptions","organizations_url":"https://api.github.com/users/LuminisIndia/orgs","repos_url":"https://api.github.com/users/LuminisIndia/repos","events_url":"https://api.github.com/users/LuminisIndia/events{/privacy}","received_events_url":"https://api.github.com/users/LuminisIndia/received_events","type":"User","site_admin":false},"labels":[{"id":302422253,"url":"https://api.github.com/repos/salesagility/SuiteCRM/labels/suggestion","name":"suggestion","color":"84b6eb","default":false}],"state":"open","locked":false,"assignee":{"login":"mattlorimer","id":6449723,"avatar_url":"https://avatars.githubusercontent.com/u/6449723?v=3","gravatar_id":"","url":"https://api.github.com/users/mattlorimer","html_url":"https://github.com/mattlorimer","followers_url":"https://api.github.com/users/mattlorimer/followers","following_url":"https://api.github.com/users/mattlorimer/following{/other_user}","gists_url":"https://api.github.com/users/mattlorimer/gists{/gist_id}","starred_url":"https://api.github.com/users/mattlorimer/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattlorimer/subscriptions","organizations_url":"https://api.github.com/users/mattlorimer/orgs","repos_url":"https://api.github.com/users/mattlorimer/repos","events_url":"https://api.github.com/users/mattlorimer/events{/privacy}","received_events_url":"https://api.github.com/users/mattlorimer/received_events","type":"User","site_admin":false},"assignees":[{"login":"mattlorimer","id":6449723,"avatar_url":"https://avatars.githubusercontent.com/u/6449723?v=3","gravatar_id":"","url":"https://api.github.com/users/mattlorimer","html_url":"https://github.com/mattlorimer","followers_url":"https://api.github.com/users/mattlorimer/followers","following_url":"https://api.github.com/users/mattlorimer/following{/other_user}","gists_url":"https://api.github.com/users/mattlorimer/gists{/gist_id}","starred_url":"https://api.github.com/users/mattlorimer/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mattlorimer/subscriptions","organizations_url":"https://api.github.com/users/mattlorimer/orgs","repos_url":"https://api.github.com/users/mattlorimer/repos","events_url":"https://api.github.com/users/mattlorimer/events{/privacy}","received_events_url":"https://api.github.com/users/mattlorimer/received_events","type":"User","site_admin":false}],"milestone":null,"comments":0,"created_at":"2016-11-17T11:36:12Z","updated_at":"2016-12-13T10:03:31Z","closed_at":null,"body":"I followed the solution proposed at: [Fixed #1366 - Using parse_template_with_bean instead of parse_template_bean #2562](https://github.com/salesagility/SuiteCRM/pull/2562/commits/d9d213b2cf7133562d172301cc6707aff598fcf1) by \t[daniel-samson](https://github.com/daniel-samson)\r\n\r\n#### Issue\r\nThough I am not sure because I am not a coder/expert about this, I guess the above solution is 100% working.  As we have followed this and solution worked absolutely fine with normal email sending via Activities Menu. Since the success of above solution was noteworthy, I wish to have the same template parsing approach for tempateParsing within AOW actions too.\r\n\r\n#### Expected Behavior\r\nUsers would be delighted to have same accuracy of template parsing when sending emails via AOW actions.\r\n\r\n#### Actual Behavior\r\nHowever, when I tried to use the same template for sending emails via workflow, AOW failed to convert the datetime fields correctly. \r\n\r\n#### Possible Fix\r\n<!--- Not obligatory, but suggest a fix or reason for the bug -->\r\n\r\n#### Steps to Reproduce\r\n<!--- Provide a link to a live example, or an unambiguous set of steps to -->\r\n<!--- reproduce this bug include code to reproduce, if relevant -->\r\n1. Please refer to discussion at URL:\r\nhttps://www.suitecrm.com/forum/advanced-opensales-workflow-portal-support/11983-emails-sent-via-workflow-showing-only-date-but-not-time-of-meeting#40670\r\n2.\r\n3.\r\n4.\r\n\r\n#### Context\r\nI think it would bring a huge consistency to emails sending via workflows.  Because almost 100% of users of SuiteCRM get troubled by varied results when they are sending emails.  I am of the opinion that this should be high-priority, because it has potential to greatly enhance the user experience.  Also I believe that not much coding is needed to achieve this functionality.\r\n\r\n#### Your Environment\r\n<!--- Include as many relevant details about the environment you experienced the bug in -->\r\n* SuiteCRM Version used: 7.7.7\r\n* Browser name and version : Chrome Version 54.0.2840.99 m (64-bit)\r\n* Environment name and version: Apache 2.2.25, PHP 5.4.19 & MySQL 5.5.33\r\n* Operating System and version:  Linux/Windows\r\n"}}
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