{"action":"created","issue":{"url":"https://api.github.com/repos/mautic/mautic/issues/2685","repository_url":"https://api.github.com/repos/mautic/mautic","labels_url":"https://api.github.com/repos/mautic/mautic/issues/2685/labels{/name}","comments_url":"https://api.github.com/repos/mautic/mautic/issues/2685/comments","events_url":"https://api.github.com/repos/mautic/mautic/issues/2685/events","html_url":"https://github.com/mautic/mautic/issues/2685","id":181903907,"number":2685,"title":"Campaign Not Triggering","user":{"login":"hsmithmac20","id":22731672,"avatar_url":"https://avatars.githubusercontent.com/u/22731672?v=3","gravatar_id":"","url":"https://api.github.com/users/hsmithmac20","html_url":"https://github.com/hsmithmac20","followers_url":"https://api.github.com/users/hsmithmac20/followers","following_url":"https://api.github.com/users/hsmithmac20/following{/other_user}","gists_url":"https://api.github.com/users/hsmithmac20/gists{/gist_id}","starred_url":"https://api.github.com/users/hsmithmac20/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/hsmithmac20/subscriptions","organizations_url":"https://api.github.com/users/hsmithmac20/orgs","repos_url":"https://api.github.com/users/hsmithmac20/repos","events_url":"https://api.github.com/users/hsmithmac20/events{/privacy}","received_events_url":"https://api.github.com/users/hsmithmac20/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":1,"created_at":"2016-10-09T18:54:59Z","updated_at":"2016-10-09T20:29:07Z","closed_at":null,"body":"What type of report is this:\n\n| Q  | A\n| ---| ---\n| Bug report? | X\n| Feature request? | \n| Enhancement? | \n\n## Description:\nI have a campaign in Mautic that sends an email and adds a tag to a lead when they sign up. When the lead signs up, they are added to my contact list but the campaign does not trigger (they do not receive an email and a tag is not applied). Any ideas what is going wrong?\n\nI am on Bluehost and my cron jobs are as follows:\n\nphp -q /home2/mediasq1/public_html/igamous/marketing/app/console mautic:leadlists:update --env=prod\n\nphp -q /home2/mediasq1/public_html/igamous/marketing/app/console mautic:campaigns:update --env=prod\n\nphp -q /home2/mediasq1/public_html/igamous/marketing/app/console mautic:campaigns:trigger --env=prod\n\nphp -q /home2/mediasq1/public_html/igamous/marketing/app/console mautic:'email:process --env=prod\n## If a bug:\n\n| Q   | A\n| --- | ---\n| Mautic version | 2.2.0\n| PHP version | 5.2\n\nAny ideas what the problem is? Thanks in advance."},"comment":{"url":"https://api.github.com/repos/mautic/mautic/issues/comments/252510547","html_url":"https://github.com/mautic/mautic/issues/2685#issuecomment-252510547","issue_url":"https://api.github.com/repos/mautic/mautic/issues/2685","id":252510547,"user":{"login":"jordan8037310","id":3300713,"avatar_url":"https://avatars.githubusercontent.com/u/3300713?v=3","gravatar_id":"","url":"https://api.github.com/users/jordan8037310","html_url":"https://github.com/jordan8037310","followers_url":"https://api.github.com/users/jordan8037310/followers","following_url":"https://api.github.com/users/jordan8037310/following{/other_user}","gists_url":"https://api.github.com/users/jordan8037310/gists{/gist_id}","starred_url":"https://api.github.com/users/jordan8037310/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jordan8037310/subscriptions","organizations_url":"https://api.github.com/users/jordan8037310/orgs","repos_url":"https://api.github.com/users/jordan8037310/repos","events_url":"https://api.github.com/users/jordan8037310/events{/privacy}","received_events_url":"https://api.github.com/users/jordan8037310/received_events","type":"User","site_admin":false},"created_at":"2016-10-09T20:29:07Z","updated_at":"2016-10-09T20:29:07Z","body":"@hsmithmac20 - You should update your Cron jobs to the correct versions for Mautic 2.2.0\r\n\r\nsee: https://mautic.org/docs/en/setup/cron_jobs.html\r\n\r\ne.g. my crontab:\r\n\r\n```\r\n*/1     *       *       *       *       /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:emails:send --env=prod > /dev/null\r\n*/1   *       *       *       *       /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:email:fetch --env=prod > /dev/null\r\n*/1     *       *       *       *       /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:segments:update --env=prod > /dev/null\r\n*/1     *       *       *       *       /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:campaigns:trigger --env=prod > /dev/null\r\n*/1     *       *       *       *       /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:campaigns:rebuild --env=prod > /dev/null\r\n*/5 * * * * /opt/plesk/php/7.0/bin/php /var/www/vhosts/mydomain/httpdocs/app/console mautic:social:monitoring --env=prod > /dev/null\r\n```"}}
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