{"action":"created","issue":{"url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/3","repository_url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk","labels_url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/3/labels{/name}","comments_url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/3/comments","events_url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/3/events","html_url":"https://github.com/marvell-iot/aws_starter_sdk/issues/3","id":113139529,"number":3,"title":"Certificates upload screen not available","user":{"login":"mbairagi","id":418667,"avatar_url":"https://avatars.githubusercontent.com/u/418667?v=3","gravatar_id":"","url":"https://api.github.com/users/mbairagi","html_url":"https://github.com/mbairagi","followers_url":"https://api.github.com/users/mbairagi/followers","following_url":"https://api.github.com/users/mbairagi/following{/other_user}","gists_url":"https://api.github.com/users/mbairagi/gists{/gist_id}","starred_url":"https://api.github.com/users/mbairagi/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mbairagi/subscriptions","organizations_url":"https://api.github.com/users/mbairagi/orgs","repos_url":"https://api.github.com/users/mbairagi/repos","events_url":"https://api.github.com/users/mbairagi/events{/privacy}","received_events_url":"https://api.github.com/users/mbairagi/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":11,"created_at":"2015-10-24T05:51:18Z","updated_at":"2016-05-11T14:18:17Z","closed_at":null,"body":"I don't see any screen after provisioning to enter certificate information."},"comment":{"url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/comments/218473277","html_url":"https://github.com/marvell-iot/aws_starter_sdk/issues/3#issuecomment-218473277","issue_url":"https://api.github.com/repos/marvell-iot/aws_starter_sdk/issues/3","id":218473277,"user":{"login":"salma-abdulaziz-ahmed","id":11270943,"avatar_url":"https://avatars.githubusercontent.com/u/11270943?v=3","gravatar_id":"","url":"https://api.github.com/users/salma-abdulaziz-ahmed","html_url":"https://github.com/salma-abdulaziz-ahmed","followers_url":"https://api.github.com/users/salma-abdulaziz-ahmed/followers","following_url":"https://api.github.com/users/salma-abdulaziz-ahmed/following{/other_user}","gists_url":"https://api.github.com/users/salma-abdulaziz-ahmed/gists{/gist_id}","starred_url":"https://api.github.com/users/salma-abdulaziz-ahmed/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/salma-abdulaziz-ahmed/subscriptions","organizations_url":"https://api.github.com/users/salma-abdulaziz-ahmed/orgs","repos_url":"https://api.github.com/users/salma-abdulaziz-ahmed/repos","events_url":"https://api.github.com/users/salma-abdulaziz-ahmed/events{/privacy}","received_events_url":"https://api.github.com/users/salma-abdulaziz-ahmed/received_events","type":"User","site_admin":false},"created_at":"2016-05-11T14:18:16Z","updated_at":"2016-05-11T14:18:16Z","body":"Hi, \r\n\r\nI am facing the same problem. I did everything described above and here in the output:\r\n\r\nSalmas-MacBook-Pro:aws_starter_sdk salmaabdulaziz$ python sdk/tools/OpenOCD/flash.py -f /aws_starter_sdk_2016_05_02.blob \r\nResetting flash to factory settings...\r\nUsing OpenOCD interface file ftdi.cfg\r\nOpen On-Chip Debugger 0.9.0 (2015-11-15-05:39)\r\nLicensed under GNU GPL v2\r\nFor bug reports, read\r\n\thttp://openocd.org/doc/doxygen/bugs.html\r\nflash\r\nadapter speed: 3000 kHz\r\nadapter_nsrst_delay: 100\r\nInfo : auto-selecting first available session transport \"jtag\". To override use 'transport select <transport>'.\r\njtag_ntrst_delay: 100\r\ncortex_m reset_config sysresetreq\r\nsh_load\r\nError: no device found\r\nError: unable to open ftdi device with vid 0403, pid 6010, description 'Dual RS232' and serial '*'\r\n\r\nResetting flash to factory settings failed...\r\n\r\n\r\nThe problem, I think, is that the product ID is not supported by FTDI driver on mac 10.11.\r\n\r\nyour help will be appreciated.\r\n"}}