{"action":"closed","issue":{"url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk/issues/5","repository_url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk","labels_url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk/issues/5/labels{/name}","comments_url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk/issues/5/comments","events_url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk/issues/5/events","html_url":"https://github.com/cheltenhamladiescollege/helpdesk/issues/5","id":129463650,"number":5,"title":"Hold / Escalate button behaviour","user":{"login":"CLCmatmcmahon","id":10711071,"avatar_url":"https://avatars.githubusercontent.com/u/10711071?v=3","gravatar_id":"","url":"https://api.github.com/users/CLCmatmcmahon","html_url":"https://github.com/CLCmatmcmahon","followers_url":"https://api.github.com/users/CLCmatmcmahon/followers","following_url":"https://api.github.com/users/CLCmatmcmahon/following{/other_user}","gists_url":"https://api.github.com/users/CLCmatmcmahon/gists{/gist_id}","starred_url":"https://api.github.com/users/CLCmatmcmahon/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/CLCmatmcmahon/subscriptions","organizations_url":"https://api.github.com/users/CLCmatmcmahon/orgs","repos_url":"https://api.github.com/users/CLCmatmcmahon/repos","events_url":"https://api.github.com/users/CLCmatmcmahon/events{/privacy}","received_events_url":"https://api.github.com/users/CLCmatmcmahon/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/cheltenhamladiescollege/helpdesk/labels/Works%20Request","name":"Works Request","color":"0052cc"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2016-01-28T14:13:47Z","updated_at":"2016-03-15T15:27:20Z","closed_at":"2016-03-15T15:27:20Z","body":"Currently when a ticket is put on hold the status is changed in the database.  When the ticket is updated it should not go back to \"normal\" if it is in an escalated or hold state."}}