{"action":"created","issue":{"url":"https://api.github.com/repos/simcen/alert_manager/issues/109","repository_url":"https://api.github.com/repos/simcen/alert_manager","labels_url":"https://api.github.com/repos/simcen/alert_manager/issues/109/labels{/name}","comments_url":"https://api.github.com/repos/simcen/alert_manager/issues/109/comments","events_url":"https://api.github.com/repos/simcen/alert_manager/issues/109/events","html_url":"https://github.com/simcen/alert_manager/issues/109","id":129359045,"number":109,"title":"Alerts not always showing","user":{"login":"MaikelR","id":16916612,"avatar_url":"https://avatars.githubusercontent.com/u/16916612?v=3","gravatar_id":"","url":"https://api.github.com/users/MaikelR","html_url":"https://github.com/MaikelR","followers_url":"https://api.github.com/users/MaikelR/followers","following_url":"https://api.github.com/users/MaikelR/following{/other_user}","gists_url":"https://api.github.com/users/MaikelR/gists{/gist_id}","starred_url":"https://api.github.com/users/MaikelR/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/MaikelR/subscriptions","organizations_url":"https://api.github.com/users/MaikelR/orgs","repos_url":"https://api.github.com/users/MaikelR/repos","events_url":"https://api.github.com/users/MaikelR/events{/privacy}","received_events_url":"https://api.github.com/users/MaikelR/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/simcen/alert_manager/labels/support","name":"support","color":"c2e0c6"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":4,"created_at":"2016-01-28T06:48:53Z","updated_at":"2016-04-26T12:46:26Z","closed_at":"2016-04-26T12:46:26Z","body":"Yesterday i noticed the following, we are using alert manager for all our triggered alerts, but yesterday a incident was closed but a new one was not created. we use the function to close tickets if they are not changed.\r\n\r\n_time\tuser\taction\tdetails\tcomment\r\n2016-01-27 15:23:23.386\tsplunk-system-user\tauto_previous_resolve\tIncident resolved by system (because of a new incident)\t \r\n2016-01-27 15:21:17.893\tsplunk-system-user\tchange\tstatus has been changed from 'new' to 'auto_assigned'\t \r\n2016-01-27 15:21:17.885\tsplunk-system-user\tchange\towner has been changed from 'unassigned' to 'Maikel'\t \r\n2016-01-27 15:21:16.052\tsplunk-system-user\tcreate\tIncident created\r\n\r\nthe new incident was not created, we did not see this behavior on other days so is seems like a glitch if you need any more info please let me know. "},"comment":{"url":"https://api.github.com/repos/simcen/alert_manager/issues/comments/214728282","html_url":"https://github.com/simcen/alert_manager/issues/109#issuecomment-214728282","issue_url":"https://api.github.com/repos/simcen/alert_manager/issues/109","id":214728282,"user":{"login":"simcen","id":560765,"avatar_url":"https://avatars.githubusercontent.com/u/560765?v=3","gravatar_id":"","url":"https://api.github.com/users/simcen","html_url":"https://github.com/simcen","followers_url":"https://api.github.com/users/simcen/followers","following_url":"https://api.github.com/users/simcen/following{/other_user}","gists_url":"https://api.github.com/users/simcen/gists{/gist_id}","starred_url":"https://api.github.com/users/simcen/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/simcen/subscriptions","organizations_url":"https://api.github.com/users/simcen/orgs","repos_url":"https://api.github.com/users/simcen/repos","events_url":"https://api.github.com/users/simcen/events{/privacy}","received_events_url":"https://api.github.com/users/simcen/received_events","type":"User","site_admin":false},"created_at":"2016-04-26T12:46:26Z","updated_at":"2016-04-26T12:46:26Z","body":"Sorry to hear that. Have a look at the recent version released, they contain tons of bugfixes and also we've updated the documentation at http://docs.alertmanager.info\r\nIf there's any chance to get the app back in, let me know if I can support you.\r\nThanks again for the interest.\r\nSimon"}}