{"action":"created","issue":{"url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/413","repository_url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker","labels_url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/413/labels{/name}","comments_url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/413/comments","events_url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/413/events","html_url":"https://github.com/Tizra/Tizra-Customer-Tracker/issues/413","id":164584130,"number":413,"title":"Error messages when trying to save user data and trying to publish live.","user":{"login":"ccfcs-ttu","id":15234243,"avatar_url":"https://avatars.githubusercontent.com/u/15234243?v=3","gravatar_id":"","url":"https://api.github.com/users/ccfcs-ttu","html_url":"https://github.com/ccfcs-ttu","followers_url":"https://api.github.com/users/ccfcs-ttu/followers","following_url":"https://api.github.com/users/ccfcs-ttu/following{/other_user}","gists_url":"https://api.github.com/users/ccfcs-ttu/gists{/gist_id}","starred_url":"https://api.github.com/users/ccfcs-ttu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ccfcs-ttu/subscriptions","organizations_url":"https://api.github.com/users/ccfcs-ttu/orgs","repos_url":"https://api.github.com/users/ccfcs-ttu/repos","events_url":"https://api.github.com/users/ccfcs-ttu/events{/privacy}","received_events_url":"https://api.github.com/users/ccfcs-ttu/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":4,"created_at":"2016-07-08T18:01:50Z","updated_at":"2016-07-08T21:26:39Z","closed_at":null,"body":"My coworkers and myself have all received the following message when trying to save user data:\r\nError\r\n                Could not find UserData        \r\n\r\ncom.cubchicken.common.control.TizraError:\r\nCould not find UserData            \r\n\r\nThe first time this happened was to a coworker last week, but I was able to make and save the changes from my computer with no issues. This Monday I was uploading updated pdfsources and received an error similar to this (this is from memory, it isn't exact):\r\nError unknown\r\n       \r\ncom.cubchicken.common.control.TizraError:\r\npublish:null     \r\n\r\nI tried several times on Monday, Tuesday, and Wednesday to publish the document live, and I received the same error message each time. When I tried on Thursday the first thing I did was publish it to staging and then to live. It worked without issue, but since I never tried to just publish it live I don't know if I would have gotten an error at all on Thursday. Could be coincidence.\r\n\r\nToday, my coworker received the UserData error when trying to save a newly created customer account. I then tried to create the account from my computer and also received the message when trying to save it. My coworker cleared her cookies and history and was then able to create the account. All of this was in the span of 3-5 minutes. I don't know if clearing the cookies will always solve these error message issues, but I am including all the info I can for you. Please let me know if it's a cookies issue that can be solved by clearing the cookies or if this is some sort of random glitch that you will have to work on.\r\n\r\n\r\nThanks"},"comment":{"url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/comments/231476900","html_url":"https://github.com/Tizra/Tizra-Customer-Tracker/issues/413#issuecomment-231476900","issue_url":"https://api.github.com/repos/Tizra/Tizra-Customer-Tracker/issues/413","id":231476900,"user":{"login":"ccfcs-ttu","id":15234243,"avatar_url":"https://avatars.githubusercontent.com/u/15234243?v=3","gravatar_id":"","url":"https://api.github.com/users/ccfcs-ttu","html_url":"https://github.com/ccfcs-ttu","followers_url":"https://api.github.com/users/ccfcs-ttu/followers","following_url":"https://api.github.com/users/ccfcs-ttu/following{/other_user}","gists_url":"https://api.github.com/users/ccfcs-ttu/gists{/gist_id}","starred_url":"https://api.github.com/users/ccfcs-ttu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ccfcs-ttu/subscriptions","organizations_url":"https://api.github.com/users/ccfcs-ttu/orgs","repos_url":"https://api.github.com/users/ccfcs-ttu/repos","events_url":"https://api.github.com/users/ccfcs-ttu/events{/privacy}","received_events_url":"https://api.github.com/users/ccfcs-ttu/received_events","type":"User","site_admin":false},"created_at":"2016-07-08T21:26:39Z","updated_at":"2016-07-08T21:26:39Z","body":"Sounds good. You too!\r\n\r\nThanks,\r\nDerrick Pedersen\r\n\r\nFrom: Catherine Winchild [mailto:notifications@github.com]\r\nSent: Friday, July 08, 2016 4:25 PM\r\nTo: Tizra/Tizra-Customer-Tracker <Tizra-Customer-Tracker@noreply.github.com>\r\nCc: Pedersen, Derrick <derrick.pedersen@ttu.edu>; Author <author@noreply.github.com>\r\nSubject: Re: [Tizra/Tizra-Customer-Tracker] Error messages when trying to save user data and trying to publish live. (#413)\r\n\r\n\r\nThanks, Derrick. I'll test first thing Monday morning and let you know what I turn up. Have a great weekend.\r\n\r\nBest,\r\nCatherine\r\n\r\n—\r\nYou are receiving this because you authored the thread.\r\nReply to this email directly, view it on GitHub<https://github.com/Tizra/Tizra-Customer-Tracker/issues/413#issuecomment-231476474>, or mute the thread<https://github.com/notifications/unsubscribe/AOh0w0HlWD_2mkOjZKrx4V5J8l-D5x62ks5qTsAPgaJpZM4JIQln>.\r\n"}}
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