{"action":"created","issue":{"url":"https://api.github.com/repos/atom/atom/issues/10962","repository_url":"https://api.github.com/repos/atom/atom","labels_url":"https://api.github.com/repos/atom/atom/issues/10962/labels{/name}","comments_url":"https://api.github.com/repos/atom/atom/issues/10962/comments","events_url":"https://api.github.com/repos/atom/atom/issues/10962/events","html_url":"https://github.com/atom/atom/issues/10962","id":136311544,"number":10962,"title":"Installer fails on Windows7 64 pro","user":{"login":"fibric","id":623932,"avatar_url":"https://avatars.githubusercontent.com/u/623932?v=3","gravatar_id":"","url":"https://api.github.com/users/fibric","html_url":"https://github.com/fibric","followers_url":"https://api.github.com/users/fibric/followers","following_url":"https://api.github.com/users/fibric/following{/other_user}","gists_url":"https://api.github.com/users/fibric/gists{/gist_id}","starred_url":"https://api.github.com/users/fibric/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/fibric/subscriptions","organizations_url":"https://api.github.com/users/fibric/orgs","repos_url":"https://api.github.com/users/fibric/repos","events_url":"https://api.github.com/users/fibric/events{/privacy}","received_events_url":"https://api.github.com/users/fibric/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2016-02-25T07:58:29Z","updated_at":"2016-02-25T10:19:35Z","closed_at":"2016-02-25T10:19:35Z","body":"### Prerequisites\r\n\r\n* [ ] Can you reproduce the problem in [safe mode](https://atom.io/docs/latest/hacking-atom-debugging#check-if-the-problem-shows-up-in-safe-mode)? No, how to run the installer in safe-mode?\r\n* [x] Are you running the [latest version of Atom](https://atom.io/docs/latest/hacking-atom-debugging#update-to-the-latest-version)?\r\n* [x] Did you check the [debugging guide](https://atom.io/docs/latest/hacking-atom-debugging)?\r\n* [x] Did you check the [FAQs on Discuss](https://discuss.atom.io/c/faq)?\r\n* [x] Are you reporting to the [correct repository](https://github.com/atom/atom/blob/master/CONTRIBUTING.md#atom-and-packages)?\r\n* [x] Did you [perform a cursory search](https://github.com/issues?q=is%3Aissue+user%3Aatom+-repo%3Aatom%2Felectron) to see if your bug or enhancement is already reported?\r\n\r\nFor more information on how to write a good [bug report](https://github.com/atom/atom/blob/master/CONTRIBUTING.md#how-do-i-submit-a-good-bug-report) or [enhancement request](https://github.com/atom/atom/blob/master/CONTRIBUTING.md#how-do-i-submit-a-good-enhancement-suggestion), see the `CONTRIBUTING` guide.\r\n\r\n### Description\r\n\r\nAtom v1.6.0-beta4 is installed, it shows an update is available but it won't install. Atom didn't even ask to restart to apply the new update.\r\n\r\nI have now downloaded v1.6.0-beta5 but the installer fails with an error. Now I don't have any version installed due to installer removed old versions.\r\n\r\n### Steps to Reproduce\r\n\r\n1. Download the current beta installer AtomSetup.exe\r\n2. Execute the installer\r\n3. Receive the error message\r\n\r\n**Expected behavior:** I expected the installer to not fail\r\n\r\n**Actual behavior:** It removed all old beta versions and failed on install.\r\n\r\n### Versions\r\nAtom v1.6.0-beta4\r\n\r\n### Error logs\r\nhttps://gist.github.com/fibric/10b3489ed304a3c5a6a1"},"comment":{"url":"https://api.github.com/repos/atom/atom/issues/comments/188708123","html_url":"https://github.com/atom/atom/issues/10962#issuecomment-188708123","issue_url":"https://api.github.com/repos/atom/atom/issues/10962","id":188708123,"user":{"login":"fibric","id":623932,"avatar_url":"https://avatars.githubusercontent.com/u/623932?v=3","gravatar_id":"","url":"https://api.github.com/users/fibric","html_url":"https://github.com/fibric","followers_url":"https://api.github.com/users/fibric/followers","following_url":"https://api.github.com/users/fibric/following{/other_user}","gists_url":"https://api.github.com/users/fibric/gists{/gist_id}","starred_url":"https://api.github.com/users/fibric/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/fibric/subscriptions","organizations_url":"https://api.github.com/users/fibric/orgs","repos_url":"https://api.github.com/users/fibric/repos","events_url":"https://api.github.com/users/fibric/events{/privacy}","received_events_url":"https://api.github.com/users/fibric/received_events","type":"User","site_admin":false},"created_at":"2016-02-25T10:19:35Z","updated_at":"2016-02-25T10:19:35Z","body":"After restarting Windows and deleting atom and apm folder, I could fix this issue locally."}}