{"action":"created","issue":{"url":"https://api.github.com/repos/pbatard/rufus/issues/834","repository_url":"https://api.github.com/repos/pbatard/rufus","labels_url":"https://api.github.com/repos/pbatard/rufus/issues/834/labels{/name}","comments_url":"https://api.github.com/repos/pbatard/rufus/issues/834/comments","events_url":"https://api.github.com/repos/pbatard/rufus/issues/834/events","html_url":"https://github.com/pbatard/rufus/issues/834","id":178841941,"number":834,"title":"Rufus 2.11 does not open drop-down boxes, nor finds devices","user":{"login":"nodevice","id":22392223,"avatar_url":"https://avatars.githubusercontent.com/u/22392223?v=3","gravatar_id":"","url":"https://api.github.com/users/nodevice","html_url":"https://github.com/nodevice","followers_url":"https://api.github.com/users/nodevice/followers","following_url":"https://api.github.com/users/nodevice/following{/other_user}","gists_url":"https://api.github.com/users/nodevice/gists{/gist_id}","starred_url":"https://api.github.com/users/nodevice/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nodevice/subscriptions","organizations_url":"https://api.github.com/users/nodevice/orgs","repos_url":"https://api.github.com/users/nodevice/repos","events_url":"https://api.github.com/users/nodevice/events{/privacy}","received_events_url":"https://api.github.com/users/nodevice/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"pbatard","id":1206968,"avatar_url":"https://avatars.githubusercontent.com/u/1206968?v=3","gravatar_id":"","url":"https://api.github.com/users/pbatard","html_url":"https://github.com/pbatard","followers_url":"https://api.github.com/users/pbatard/followers","following_url":"https://api.github.com/users/pbatard/following{/other_user}","gists_url":"https://api.github.com/users/pbatard/gists{/gist_id}","starred_url":"https://api.github.com/users/pbatard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pbatard/subscriptions","organizations_url":"https://api.github.com/users/pbatard/orgs","repos_url":"https://api.github.com/users/pbatard/repos","events_url":"https://api.github.com/users/pbatard/events{/privacy}","received_events_url":"https://api.github.com/users/pbatard/received_events","type":"User","site_admin":false},"assignees":[{"login":"pbatard","id":1206968,"avatar_url":"https://avatars.githubusercontent.com/u/1206968?v=3","gravatar_id":"","url":"https://api.github.com/users/pbatard","html_url":"https://github.com/pbatard","followers_url":"https://api.github.com/users/pbatard/followers","following_url":"https://api.github.com/users/pbatard/following{/other_user}","gists_url":"https://api.github.com/users/pbatard/gists{/gist_id}","starred_url":"https://api.github.com/users/pbatard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pbatard/subscriptions","organizations_url":"https://api.github.com/users/pbatard/orgs","repos_url":"https://api.github.com/users/pbatard/repos","events_url":"https://api.github.com/users/pbatard/events{/privacy}","received_events_url":"https://api.github.com/users/pbatard/received_events","type":"User","site_admin":false}],"milestone":null,"comments":6,"created_at":"2016-09-23T10:31:47Z","updated_at":"2016-09-23T10:46:01Z","closed_at":null,"body":"<PLEASE READ THIS CAREFULLY: You *MUST* read and complete the checklist below, by placing an x into each [ ], BEFORE clicking on 'Submit new issue'. Failure to perform these steps, WHICH ARE ONLY THERE TO HELP *YOU*, will result in the issue being dismissed without warning.>\r\n\r\nChecklist\r\n---------\r\n- [x] I looked at https://github.com/pbatard/rufus/wiki/FAQ to see if my question has already been answered.\r\n- [x] I performed a search in the issue tracker for similar issues, using keywords relevant to my problem.\r\n- [x] I clicked the `Log` button in Rufus and copy/pasted the log into the line that says `<FULL LOG>` below.\r\n- [x] The log I am copying is the FULL log, starting with the line `Rufus version: x.y.z` - I have NOT removed any part of it.\r\n\r\nAdditionally (if applicable):\r\n- [ ] I ran a bad blocks check, by clicking the \"bad blocks\" check box in Rufus, and confirmed that my USB is not defective\r\n- [ ] I also tried one or more of the following:\r\n  - [ ] Using a different USB drive\r\n  - [ ] Plugging the USB into a different port\r\n  - [ ] Running Rufus on a different computer\r\n- [ ] If using an ISO image, I clicked on the `#` button (at the bottom of the Rufus interface), to compute the MD5, SHA1 and SHA256 checksums, which are therefore present in the log I copied. I confirmed, by performing an internet search, that these values match the ones from the official image.\r\n\r\nIssue description\r\n-----------------\r\nRufus 2.11 worked when I first downloaded it on my 64bit Samsung laptop. But i wasn't ready to burn iso image to a flash DVD disc. Now that i want to, the Rufus software won't find devices, nor give any selections in the other drop-down boxes. The hash button doesnt work. The \"list USB devices\" ticks the box, says enabled, but still says no devices.\r\n\r\nLog\r\n----\r\n```\r\nRufus version: 2.11.995\r\nWindows version: Windows 7 64-bit\r\nSyslinux versions: 4.07/2013-07-25, 6.03/2014-10-06\r\nGrub versions: 0.4.6a, 2.02~beta3\r\nSystem locale ID: 0x0409\r\nWill use default UI locale 0x0409\r\nFound USB 2.0 device 'Generic STORAGE DEVICE USB Device' (05E3:0745)\r\nDevice eliminated because it appears to contain no media\r\nFound USB 2.0 device 'Generic- Multi-Card USB Device' (0BDA:0158)\r\nDevice eliminated because it appears to contain no media\r\n0 devices found\r\nFound USB 2.0 device 'Generic STORAGE DEVICE USB Device' (05E3:0745)\r\nDevice eliminated because it appears to contain no media\r\nFound USB 2.0 device 'Generic- Multi-Card USB Device' (0BDA:0158)\r\nDevice eliminated because it appears to contain no media\r\n0 devices found\r\n```"},"comment":{"url":"https://api.github.com/repos/pbatard/rufus/issues/comments/249160141","html_url":"https://github.com/pbatard/rufus/issues/834#issuecomment-249160141","issue_url":"https://api.github.com/repos/pbatard/rufus/issues/834","id":249160141,"user":{"login":"pbatard","id":1206968,"avatar_url":"https://avatars.githubusercontent.com/u/1206968?v=3","gravatar_id":"","url":"https://api.github.com/users/pbatard","html_url":"https://github.com/pbatard","followers_url":"https://api.github.com/users/pbatard/followers","following_url":"https://api.github.com/users/pbatard/following{/other_user}","gists_url":"https://api.github.com/users/pbatard/gists{/gist_id}","starred_url":"https://api.github.com/users/pbatard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pbatard/subscriptions","organizations_url":"https://api.github.com/users/pbatard/orgs","repos_url":"https://api.github.com/users/pbatard/repos","events_url":"https://api.github.com/users/pbatard/events{/privacy}","received_events_url":"https://api.github.com/users/pbatard/received_events","type":"User","site_admin":false},"created_at":"2016-09-23T10:46:01Z","updated_at":"2016-09-23T10:46:01Z","body":"Yup. But I'm a bit concerned about the following device:\r\n\r\n```\r\nFound USB 2.0 device 'Generic STORAGE DEVICE USB Device' (05E3:0745)\r\nDevice eliminated because it appears to contain no media\r\n```\r\n\r\nIf this is a flash drive that you plugged into your computer, then it looks like it has an issue.\r\n\r\nOn the other hand, if you don't have anything plugged, then you can probably ignore that message."}}
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