{"action":"created","issue":{"url":"https://api.github.com/repos/magento/magento2/issues/3964","repository_url":"https://api.github.com/repos/magento/magento2","labels_url":"https://api.github.com/repos/magento/magento2/issues/3964/labels{/name}","comments_url":"https://api.github.com/repos/magento/magento2/issues/3964/comments","events_url":"https://api.github.com/repos/magento/magento2/issues/3964/events","html_url":"https://github.com/magento/magento2/issues/3964","id":145189734,"number":3964,"title":"Upgrade to 2.0.4 with 1100 products loses graphic files","user":{"login":"joebusby","id":16857667,"avatar_url":"https://avatars.githubusercontent.com/u/16857667?v=3","gravatar_id":"","url":"https://api.github.com/users/joebusby","html_url":"https://github.com/joebusby","followers_url":"https://api.github.com/users/joebusby/followers","following_url":"https://api.github.com/users/joebusby/following{/other_user}","gists_url":"https://api.github.com/users/joebusby/gists{/gist_id}","starred_url":"https://api.github.com/users/joebusby/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/joebusby/subscriptions","organizations_url":"https://api.github.com/users/joebusby/orgs","repos_url":"https://api.github.com/users/joebusby/repos","events_url":"https://api.github.com/users/joebusby/events{/privacy}","received_events_url":"https://api.github.com/users/joebusby/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/magento/magento2/labels/needs%20update","name":"needs update","color":"eb6420"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":6,"created_at":"2016-04-01T14:05:38Z","updated_at":"2016-04-04T18:24:23Z","closed_at":null,"body":"Steps to reproduce\r\n--\r\nAdd 1100 configurable products with .png product pictures in Magento 2.0.2 and the upgrade to 2.0.3 worked fine, but the upgrade to 2.0.4 does not.\r\n\r\nExpected result\r\n\r\nGraphics should show up for products\r\n\r\nActual result\r\n--\r\nNo graphics appear on the new site, missing in both the frontend and backend.\r\n\r\nAll graphics that were in ./pub/media/catalog/product  are now in  ./pub/media/tmp/catalog/product  and all of the sub-directories of ./pub/media/catalog/product are now in ./pub/media/tmp/catalog/product \r\n\r\nI tried upgrading with the cache cleared and disabled to no avail.  Any troubleshooting ideas would be appreciated.  I will attempt to move the files to the old (before upgrade) structure and see if that helps.\r\n\r\nMagento 2 on OpenVZ with multiple cores\r\nDebian 8\r\nPHP Version 5.6.17-0+deb8u1\r\n"},"comment":{"url":"https://api.github.com/repos/magento/magento2/issues/comments/205434525","html_url":"https://github.com/magento/magento2/issues/3964#issuecomment-205434525","issue_url":"https://api.github.com/repos/magento/magento2/issues/3964","id":205434525,"user":{"login":"robfico","id":6909982,"avatar_url":"https://avatars.githubusercontent.com/u/6909982?v=3","gravatar_id":"","url":"https://api.github.com/users/robfico","html_url":"https://github.com/robfico","followers_url":"https://api.github.com/users/robfico/followers","following_url":"https://api.github.com/users/robfico/following{/other_user}","gists_url":"https://api.github.com/users/robfico/gists{/gist_id}","starred_url":"https://api.github.com/users/robfico/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/robfico/subscriptions","organizations_url":"https://api.github.com/users/robfico/orgs","repos_url":"https://api.github.com/users/robfico/repos","events_url":"https://api.github.com/users/robfico/events{/privacy}","received_events_url":"https://api.github.com/users/robfico/received_events","type":"User","site_admin":false},"created_at":"2016-04-04T18:24:23Z","updated_at":"2016-04-04T18:24:23Z","body":"We saw the same issue with an upgrade from 2.0.2 to 2.0.3. Original 2.0 install was with sample data. Sample products and images were originally deleted. After upgrading, all product images were missing."}}