{"action":"created","issue":{"url":"https://api.github.com/repos/pulibrary/requests/issues/17","repository_url":"https://api.github.com/repos/pulibrary/requests","labels_url":"https://api.github.com/repos/pulibrary/requests/issues/17/labels{/name}","comments_url":"https://api.github.com/repos/pulibrary/requests/issues/17/comments","events_url":"https://api.github.com/repos/pulibrary/requests/issues/17/events","html_url":"https://github.com/pulibrary/requests/issues/17","id":120205505,"number":17,"title":"Support Recall Requests","user":{"login":"kevinreiss","id":278825,"avatar_url":"https://avatars.githubusercontent.com/u/278825?v=3","gravatar_id":"","url":"https://api.github.com/users/kevinreiss","html_url":"https://github.com/kevinreiss","followers_url":"https://api.github.com/users/kevinreiss/followers","following_url":"https://api.github.com/users/kevinreiss/following{/other_user}","gists_url":"https://api.github.com/users/kevinreiss/gists{/gist_id}","starred_url":"https://api.github.com/users/kevinreiss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kevinreiss/subscriptions","organizations_url":"https://api.github.com/users/kevinreiss/orgs","repos_url":"https://api.github.com/users/kevinreiss/repos","events_url":"https://api.github.com/users/kevinreiss/events{/privacy}","received_events_url":"https://api.github.com/users/kevinreiss/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"kevinreiss","id":278825,"avatar_url":"https://avatars.githubusercontent.com/u/278825?v=3","gravatar_id":"","url":"https://api.github.com/users/kevinreiss","html_url":"https://github.com/kevinreiss","followers_url":"https://api.github.com/users/kevinreiss/followers","following_url":"https://api.github.com/users/kevinreiss/following{/other_user}","gists_url":"https://api.github.com/users/kevinreiss/gists{/gist_id}","starred_url":"https://api.github.com/users/kevinreiss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kevinreiss/subscriptions","organizations_url":"https://api.github.com/users/kevinreiss/orgs","repos_url":"https://api.github.com/users/kevinreiss/repos","events_url":"https://api.github.com/users/kevinreiss/events{/privacy}","received_events_url":"https://api.github.com/users/kevinreiss/received_events","type":"User","site_admin":false},"assignees":[{"login":"kevinreiss","id":278825,"avatar_url":"https://avatars.githubusercontent.com/u/278825?v=3","gravatar_id":"","url":"https://api.github.com/users/kevinreiss","html_url":"https://github.com/kevinreiss","followers_url":"https://api.github.com/users/kevinreiss/followers","following_url":"https://api.github.com/users/kevinreiss/following{/other_user}","gists_url":"https://api.github.com/users/kevinreiss/gists{/gist_id}","starred_url":"https://api.github.com/users/kevinreiss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kevinreiss/subscriptions","organizations_url":"https://api.github.com/users/kevinreiss/orgs","repos_url":"https://api.github.com/users/kevinreiss/repos","events_url":"https://api.github.com/users/kevinreiss/events{/privacy}","received_events_url":"https://api.github.com/users/kevinreiss/received_events","type":"User","site_admin":false},{"login":"sdellis","id":609368,"avatar_url":"https://avatars.githubusercontent.com/u/609368?v=3","gravatar_id":"","url":"https://api.github.com/users/sdellis","html_url":"https://github.com/sdellis","followers_url":"https://api.github.com/users/sdellis/followers","following_url":"https://api.github.com/users/sdellis/following{/other_user}","gists_url":"https://api.github.com/users/sdellis/gists{/gist_id}","starred_url":"https://api.github.com/users/sdellis/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/sdellis/subscriptions","organizations_url":"https://api.github.com/users/sdellis/orgs","repos_url":"https://api.github.com/users/sdellis/repos","events_url":"https://api.github.com/users/sdellis/events{/privacy}","received_events_url":"https://api.github.com/users/sdellis/received_events","type":"User","site_admin":false}],"milestone":null,"comments":10,"created_at":"2015-12-03T15:59:51Z","updated_at":"2016-12-19T19:23:01Z","closed_at":null,"body":"This request should be made available as a last-chance fallback option for items that have an unavailable Voyager Item Status. This request will use Voyager's API since this request option is supported within the application. \n\nVoyager supports two recall options (both require a valid and active Voyager patron id):\n\nhttps://developers.exlibrisgroup.com/voyager/apis/RESTfulWebServices/RecallPerTitle\nhttps://developers.exlibrisgroup.com/voyager/apis/RESTfulWebServices/RecallPerItem\n\nI believe the first one is the default to try and the second should be invoked only for multi-volume sets and serials.  We should make it clear in the presentation of this option that there are other preferable options available such as Borrow Direct or InterLibrary Loan. \n"},"comment":{"url":"https://api.github.com/repos/pulibrary/requests/issues/comments/268053718","html_url":"https://github.com/pulibrary/requests/issues/17#issuecomment-268053718","issue_url":"https://api.github.com/repos/pulibrary/requests/issues/17","id":268053718,"user":{"login":"kevinreiss","id":278825,"avatar_url":"https://avatars.githubusercontent.com/u/278825?v=3","gravatar_id":"","url":"https://api.github.com/users/kevinreiss","html_url":"https://github.com/kevinreiss","followers_url":"https://api.github.com/users/kevinreiss/followers","following_url":"https://api.github.com/users/kevinreiss/following{/other_user}","gists_url":"https://api.github.com/users/kevinreiss/gists{/gist_id}","starred_url":"https://api.github.com/users/kevinreiss/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kevinreiss/subscriptions","organizations_url":"https://api.github.com/users/kevinreiss/orgs","repos_url":"https://api.github.com/users/kevinreiss/repos","events_url":"https://api.github.com/users/kevinreiss/events{/privacy}","received_events_url":"https://api.github.com/users/kevinreiss/received_events","type":"User","site_admin":false},"created_at":"2016-12-19T19:23:01Z","updated_at":"2016-12-19T19:23:01Z","body":"In any tests we stub out for recall requests the condition that makes an item eligible for recall is a Voyager item status that is termed to be \"checked out\" in the Blacklight UI. Requestable materials with item level records with a \"missing\" status are not eligible for recall. Requestable materials that have no item level details are not eligible for Recall. In practice only standard, circulating items should ever get into a status that will allow them to be \"recalled\". \r\n\r\nhttps://docs.google.com/spreadsheets/d/1HVQ7nJdX7AiK4J5BQIMTXnJDF4mKJEQbj3UmH0-VMsg/edit#gid=1320503261\r\n\r\n "}}
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