{"action":"closed","issue":{"url":"https://api.github.com/repos/uncovertruth/docs.userdive.com/issues/72","repository_url":"https://api.github.com/repos/uncovertruth/docs.userdive.com","labels_url":"https://api.github.com/repos/uncovertruth/docs.userdive.com/issues/72/labels{/name}","comments_url":"https://api.github.com/repos/uncovertruth/docs.userdive.com/issues/72/comments","events_url":"https://api.github.com/repos/uncovertruth/docs.userdive.com/issues/72/events","html_url":"https://github.com/uncovertruth/docs.userdive.com/issues/72","id":155469382,"number":72,"title":"AkBankのQ&Aをdocsにまとめる","user":{"login":"key","id":94202,"avatar_url":"https://avatars.githubusercontent.com/u/94202?v=3","gravatar_id":"","url":"https://api.github.com/users/key","html_url":"https://github.com/key","followers_url":"https://api.github.com/users/key/followers","following_url":"https://api.github.com/users/key/following{/other_user}","gists_url":"https://api.github.com/users/key/gists{/gist_id}","starred_url":"https://api.github.com/users/key/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/key/subscriptions","organizations_url":"https://api.github.com/users/key/orgs","repos_url":"https://api.github.com/users/key/repos","events_url":"https://api.github.com/users/key/events{/privacy}","received_events_url":"https://api.github.com/users/key/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/uncovertruth/docs.userdive.com/labels/enhancement","name":"enhancement","color":"84b6eb"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2016-05-18T10:38:19Z","updated_at":"2016-05-19T00:10:51Z","closed_at":"2016-05-19T00:10:51Z","body":"### TL;DR\r\n\r\nAkBankのQ&Aをdocsにまとめる。\r\nhttps://uncovertruth.slack.com/archives/global-akbank/p1463565998000107\r\n\r\n```\r\n·         We will be able to see the locations of Akbank Direkt Usage after integration . How are you going to take location info? From customer IP? Or other methods, can you give information?\r\n\r\n→**USERDIVE iOS SDK does not use location service.**\r\nThe APP needs to collect location information from the end-users, then please pass it to our SDK.\r\n\r\n\r\n·         Are you taking screen shots from application. Especially Session Playback feature can cause that \"Akbank is watching customers and share these information with a third party company\".\r\n\r\n→**We do not collect any screenshots from the end-users**\r\nThe screenshots needs to be uploaded by the your engineers on developer mode APP. USERDIVE overlay the end-users' action log onto the screenshots which the engineers uploaded. Then these are shown as Heatmaps. \r\n\r\n\r\n·         So can you give detailed explanation of Session Playback feature and how it is working.\r\n\r\n→**Session Playback DOES NOT RECORD any video**\r\n    **Session Playback is composed of the same data as Heatmaps, it is just distributed differently.**\r\nSession Playback is a function in which merged two different data below, and \"plays back\" the session action movements as if it is a video. \r\n     - Screenshots uploaded by your engineers\r\n     - Action log from the end-users\r\nUSERDIVE constructs a movie on HTML based on the end-user action log such as names of screen, click action, or scroll action etc. \r\n\r\n·         Are you collecting all data at Client side or your side? Can you give information.\r\n\r\n→USERDIVE collect UI events with SDK. For example, when the end-user have a \"touch/tap\" action, USERDIVE passes the touch event to the APP after recording it as an event within USERDIVE. (USERDIVE wraps UI operation.) \r\n\r\nThe screen names are being used to construct screen flows. The screen names can be set later within the APP which contains our SDK. \r\n\r\n\r\n·         After your detailed information, we will update Ural-San and we will try to take their permission again. However in case of rejection, are you able to close Session Playback option for Akbank Direkt app. Will you be able to not collecting these session records.\r\n\r\n→I believe with the explanation above, we can pass the committee, but in case we don't pass, then we can turn off the function with a customization. However, we cannot completely close the Session Playback because it means we need to stop collecting action data, which is also the data for heatmaps and all other functions.```\r\n```\r\n### Backward compatibility\r\n\r\n### Checklist\r\n\r\n- [ ]\r\n"}}