{"action":"created","issue":{"url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/37","repository_url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress","labels_url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/37/labels{/name}","comments_url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/37/comments","events_url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/37/events","html_url":"https://github.com/StudioMercury/digital-publishing-tools-for-wordpress/issues/37","id":122344700,"number":37,"title":"Unable to load settings page","user":{"login":"rharvego","id":16310583,"avatar_url":"https://avatars.githubusercontent.com/u/16310583?v=3","gravatar_id":"","url":"https://api.github.com/users/rharvego","html_url":"https://github.com/rharvego","followers_url":"https://api.github.com/users/rharvego/followers","following_url":"https://api.github.com/users/rharvego/following{/other_user}","gists_url":"https://api.github.com/users/rharvego/gists{/gist_id}","starred_url":"https://api.github.com/users/rharvego/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rharvego/subscriptions","organizations_url":"https://api.github.com/users/rharvego/orgs","repos_url":"https://api.github.com/users/rharvego/repos","events_url":"https://api.github.com/users/rharvego/events{/privacy}","received_events_url":"https://api.github.com/users/rharvego/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":6,"created_at":"2015-12-15T19:18:17Z","updated_at":"2016-02-08T18:59:31Z","closed_at":"2016-02-08T18:59:31Z","body":"Hello,\r\nI'm a new user, testing this plugin for our company but am unable to get the settings page to load after (what appears to be) a successful installation.  \r\n\r\nWhen I select the Digital Publishing option in the left nav, I get taken to a page that appears to be trying to load something but with an error at the top of the page that says \"Failed.  Could not perform action(get_settings).\"  Please find screenshot attached.\r\n\r\nWe are using Media Temple as it was mentioned in the documentation.  \r\n\r\n![screen shot 2015-12-14 at 1 51 12 pm](https://cloud.githubusercontent.com/assets/16310583/11821036/1ddcbd04-a32d-11e5-983b-def1378e0856.png)\r\n\r\nI was able to install this on my personal hosting account (another Provider) without an issue.  Are there any extra settings I should be looking for?\r\n\r\nThank you for your help,\r\n\r\nRoy"},"comment":{"url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/comments/181520203","html_url":"https://github.com/StudioMercury/digital-publishing-tools-for-wordpress/issues/37#issuecomment-181520203","issue_url":"https://api.github.com/repos/StudioMercury/digital-publishing-tools-for-wordpress/issues/37","id":181520203,"user":{"login":"rharvego","id":16310583,"avatar_url":"https://avatars.githubusercontent.com/u/16310583?v=3","gravatar_id":"","url":"https://api.github.com/users/rharvego","html_url":"https://github.com/rharvego","followers_url":"https://api.github.com/users/rharvego/followers","following_url":"https://api.github.com/users/rharvego/following{/other_user}","gists_url":"https://api.github.com/users/rharvego/gists{/gist_id}","starred_url":"https://api.github.com/users/rharvego/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/rharvego/subscriptions","organizations_url":"https://api.github.com/users/rharvego/orgs","repos_url":"https://api.github.com/users/rharvego/repos","events_url":"https://api.github.com/users/rharvego/events{/privacy}","received_events_url":"https://api.github.com/users/rharvego/received_events","type":"User","site_admin":false},"created_at":"2016-02-08T18:59:31Z","updated_at":"2016-02-08T18:59:31Z","body":"moving to a new host fixed this for us.  however, as per the StudioMercury Team, there was an issue and a patch was released.  so, i can't be sure which fixed it.  however, it's working and i'm closing this.\r\n\r\nthanks everyone!"}}