{"action":"opened","issue":{"url":"https://api.github.com/repos/OE-Development/Tickets/issues/23","repository_url":"https://api.github.com/repos/OE-Development/Tickets","labels_url":"https://api.github.com/repos/OE-Development/Tickets/issues/23/labels{/name}","comments_url":"https://api.github.com/repos/OE-Development/Tickets/issues/23/comments","events_url":"https://api.github.com/repos/OE-Development/Tickets/issues/23/events","html_url":"https://github.com/OE-Development/Tickets/issues/23","id":187034189,"number":23,"title":"Duplicate flag & status 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release","description":"All core functionality built and ready for testing.","creator":{"login":"PangolinPaw","id":9369383,"avatar_url":"https://avatars.githubusercontent.com/u/9369383?v=3","gravatar_id":"","url":"https://api.github.com/users/PangolinPaw","html_url":"https://github.com/PangolinPaw","followers_url":"https://api.github.com/users/PangolinPaw/followers","following_url":"https://api.github.com/users/PangolinPaw/following{/other_user}","gists_url":"https://api.github.com/users/PangolinPaw/gists{/gist_id}","starred_url":"https://api.github.com/users/PangolinPaw/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/PangolinPaw/subscriptions","organizations_url":"https://api.github.com/users/PangolinPaw/orgs","repos_url":"https://api.github.com/users/PangolinPaw/repos","events_url":"https://api.github.com/users/PangolinPaw/events{/privacy}","received_events_url":"https://api.github.com/users/PangolinPaw/received_events","type":"User","site_admin":false},"open_issues":16,"closed_issues":1,"state":"open","created_at":"2016-11-01T11:51:37Z","updated_at":"2016-11-03T11:26:05Z","due_on":"2016-11-17T00:00:00Z","closed_at":null},"comments":0,"created_at":"2016-11-03T11:26:05Z","updated_at":"2016-11-03T11:26:05Z","closed_at":null,"body":"Should an email be sent that relates to an issue already covered by a previous ticket, users need to be able to mark it as a duplicate. \r\n\r\nDuplicate tickets marked in this way are assigned a distinct 'DUPLICATE' status to prevent them appearing in the OPEN/IN_PROGRESS lists while also excluding them from any future counts of CLOSED tickets.\r\n\r\nA duplicate's sender needs to be copied into the closing email sent to the first ticket's originator.\r\n\r\nIt may be dsirable to notify the sender of a duplicate ticket that OE are already aware of the issue & that they will be notified once it is resolved."}}
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