{"action":"closed","issue":{"url":"https://api.github.com/repos/Shippable/support/issues/2495","repository_url":"https://api.github.com/repos/Shippable/support","labels_url":"https://api.github.com/repos/Shippable/support/issues/2495/labels{/name}","comments_url":"https://api.github.com/repos/Shippable/support/issues/2495/comments","events_url":"https://api.github.com/repos/Shippable/support/issues/2495/events","html_url":"https://github.com/Shippable/support/issues/2495","id":146421423,"number":2495,"title":"On-Premises build node stopped processing","user":{"login":"dcramble","id":2166002,"avatar_url":"https://avatars.githubusercontent.com/u/2166002?v=3","gravatar_id":"","url":"https://api.github.com/users/dcramble","html_url":"https://github.com/dcramble","followers_url":"https://api.github.com/users/dcramble/followers","following_url":"https://api.github.com/users/dcramble/following{/other_user}","gists_url":"https://api.github.com/users/dcramble/gists{/gist_id}","starred_url":"https://api.github.com/users/dcramble/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dcramble/subscriptions","organizations_url":"https://api.github.com/users/dcramble/orgs","repos_url":"https://api.github.com/users/dcramble/repos","events_url":"https://api.github.com/users/dcramble/events{/privacy}","received_events_url":"https://api.github.com/users/dcramble/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/Shippable/support/labels/CQ","name":"CQ","color":"fef2c0"},{"url":"https://api.github.com/repos/Shippable/support/labels/resolved","name":"resolved","color":"009800"},{"url":"https://api.github.com/repos/Shippable/support/labels/technical%20issue","name":"technical issue","color":"c7def8"}],"state":"closed","locked":false,"assignee":{"login":"trriplejay","id":6869398,"avatar_url":"https://avatars.githubusercontent.com/u/6869398?v=3","gravatar_id":"","url":"https://api.github.com/users/trriplejay","html_url":"https://github.com/trriplejay","followers_url":"https://api.github.com/users/trriplejay/followers","following_url":"https://api.github.com/users/trriplejay/following{/other_user}","gists_url":"https://api.github.com/users/trriplejay/gists{/gist_id}","starred_url":"https://api.github.com/users/trriplejay/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/trriplejay/subscriptions","organizations_url":"https://api.github.com/users/trriplejay/orgs","repos_url":"https://api.github.com/users/trriplejay/repos","events_url":"https://api.github.com/users/trriplejay/events{/privacy}","received_events_url":"https://api.github.com/users/trriplejay/received_events","type":"User","site_admin":false},"milestone":null,"comments":10,"created_at":"2016-04-06T20:17:31Z","updated_at":"2016-04-06T23:17:06Z","closed_at":"2016-04-06T23:17:06Z","body":"We setup an on-premises build node a few weeks ago, and it has been working great. However, today it seems Shippable has lost communication with our build node, or some other issue. Although, the Shippable web interface shows a green status for our node, CI builds are just sitting at the _provision job node_ stage of the build process.\r\n\r\nWe checked to make sure our node is still available from outside our firewall and it is. We also rebooted the node for good measure. Is there any way to get further details about the communication between Shippable and our node?\r\n\r\n@oforralmesdk12orus\r\n@tyhand\r\n"}}