{"action":"created","issue":{"url":"https://api.github.com/repos/piwik/piwik/issues/9851","repository_url":"https://api.github.com/repos/piwik/piwik","labels_url":"https://api.github.com/repos/piwik/piwik/issues/9851/labels{/name}","comments_url":"https://api.github.com/repos/piwik/piwik/issues/9851/comments","events_url":"https://api.github.com/repos/piwik/piwik/issues/9851/events","html_url":"https://github.com/piwik/piwik/issues/9851","id":136423379,"number":9851,"title":"Error on processing a date range on actions/pages on high traffic site (2.16.0)","user":{"login":"patriiiiiiiiiick","id":5151122,"avatar_url":"https://avatars.githubusercontent.com/u/5151122?v=3","gravatar_id":"","url":"https://api.github.com/users/patriiiiiiiiiick","html_url":"https://github.com/patriiiiiiiiiick","followers_url":"https://api.github.com/users/patriiiiiiiiiick/followers","following_url":"https://api.github.com/users/patriiiiiiiiiick/following{/other_user}","gists_url":"https://api.github.com/users/patriiiiiiiiiick/gists{/gist_id}","starred_url":"https://api.github.com/users/patriiiiiiiiiick/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/patriiiiiiiiiick/subscriptions","organizations_url":"https://api.github.com/users/patriiiiiiiiiick/orgs","repos_url":"https://api.github.com/users/patriiiiiiiiiick/repos","events_url":"https://api.github.com/users/patriiiiiiiiiick/events{/privacy}","received_events_url":"https://api.github.com/users/patriiiiiiiiiick/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":5,"created_at":"2016-02-25T15:37:45Z","updated_at":"2016-02-26T13:24:32Z","closed_at":null,"body":"When loading the following page with a high traffic site:\r\n\r\n/piwik/index.php?module=CoreHome&action=index&idSite=37&period=range&date=2015-09-01,2016-02-24#?module=Actions&action=menuGetPageUrls&idSite=37&period=range&date=2015-09-01,2016-02-24\r\n\r\nI get an error in the form \"Oops… there was a problem during the request.\".\r\n\r\nI will enquire if there is an error in the log files."},"comment":{"url":"https://api.github.com/repos/piwik/piwik/issues/comments/189271170","html_url":"https://github.com/piwik/piwik/issues/9851#issuecomment-189271170","issue_url":"https://api.github.com/repos/piwik/piwik/issues/9851","id":189271170,"user":{"login":"patriiiiiiiiiick","id":5151122,"avatar_url":"https://avatars.githubusercontent.com/u/5151122?v=3","gravatar_id":"","url":"https://api.github.com/users/patriiiiiiiiiick","html_url":"https://github.com/patriiiiiiiiiick","followers_url":"https://api.github.com/users/patriiiiiiiiiick/followers","following_url":"https://api.github.com/users/patriiiiiiiiiick/following{/other_user}","gists_url":"https://api.github.com/users/patriiiiiiiiiick/gists{/gist_id}","starred_url":"https://api.github.com/users/patriiiiiiiiiick/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/patriiiiiiiiiick/subscriptions","organizations_url":"https://api.github.com/users/patriiiiiiiiiick/orgs","repos_url":"https://api.github.com/users/patriiiiiiiiiick/repos","events_url":"https://api.github.com/users/patriiiiiiiiiick/events{/privacy}","received_events_url":"https://api.github.com/users/patriiiiiiiiiick/received_events","type":"User","site_admin":false},"created_at":"2016-02-26T13:24:31Z","updated_at":"2016-02-26T13:24:31Z","body":"It is on a site with about a million visits and page views.\r\n\r\nI didn't spot any memory capacity issue.\r\n\r\nI had the report that there was a \"Maximum execution time of 30 seconds exceeded\" and that it was extended to 90s and that it now works. Indeed it now works but I believe it’s something else (DB restart?) that made it work. It was most probably a temporary load issue. As far as I am concerned, I would just close the issue."}}