{"action":"opened","issue":{"url":"https://api.github.com/repos/adjust/ios_sdk/issues/253","repository_url":"https://api.github.com/repos/adjust/ios_sdk","labels_url":"https://api.github.com/repos/adjust/ios_sdk/issues/253/labels{/name}","comments_url":"https://api.github.com/repos/adjust/ios_sdk/issues/253/comments","events_url":"https://api.github.com/repos/adjust/ios_sdk/issues/253/events","html_url":"https://github.com/adjust/ios_sdk/issues/253","id":185672391,"number":253,"title":"Install event not being tracked","user":{"login":"fcamaster","id":22370620,"avatar_url":"https://avatars.githubusercontent.com/u/22370620?v=3","gravatar_id":"","url":"https://api.github.com/users/fcamaster","html_url":"https://github.com/fcamaster","followers_url":"https://api.github.com/users/fcamaster/followers","following_url":"https://api.github.com/users/fcamaster/following{/other_user}","gists_url":"https://api.github.com/users/fcamaster/gists{/gist_id}","starred_url":"https://api.github.com/users/fcamaster/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/fcamaster/subscriptions","organizations_url":"https://api.github.com/users/fcamaster/orgs","repos_url":"https://api.github.com/users/fcamaster/repos","events_url":"https://api.github.com/users/fcamaster/events{/privacy}","received_events_url":"https://api.github.com/users/fcamaster/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-10-27T13:44:16Z","updated_at":"2016-10-27T13:44:16Z","closed_at":null,"body":"Hi, \r\n\r\nWe're trying to see the installs from our app within Adjust platform, but after trying it for several days we haven't been able to see them. \r\nSome events like \"sessions\" are being tracked.\r\n\r\nWe have try https://github.com/adjust/ios_sdk#im-seeing-the-session-failed-ignoring-too-frequent-session-error\r\nand https://github.com/adjust/ios_sdk#im-not-seeing-install-tracked-in-the-logs \r\n\r\nBut the thing is that we are not even able to see the \"Install tracked\" event on the console nor the \r\n\"Session failed (Ignoring too frequent session.\"\r\nWe have also monitor the calls to see if Adjust is sending the install event and it seems that is not being sent. (I think it was called \"startup\")\r\n\r\nThese are the only logs that Adjust prints in the console: \r\n\r\n```\r\n2016-10-27 15:38:31.802   [566:52865] \t[Adjust]a: PRODUCTION: Adjust is running in Production mode. Use this setting only for the build that you want to publish. Set the environment to `sandbox` if you want to test your app!\r\n2016-10-27 15:38:31.802   [566:52865] \t[Adjust]d: Delegate implements adjustAttributionChanged:\r\n```\r\n\r\nWe've try this in both sandbox and production and with different app ids, as we have different apps, but the result is the same.\r\n\r\nCan you help us out with this?\r\nThanks in advance."}}
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