{"action":"created","issue":{"url":"https://api.github.com/repos/opentrack/opentrack/issues/358","repository_url":"https://api.github.com/repos/opentrack/opentrack","labels_url":"https://api.github.com/repos/opentrack/opentrack/issues/358/labels{/name}","comments_url":"https://api.github.com/repos/opentrack/opentrack/issues/358/comments","events_url":"https://api.github.com/repos/opentrack/opentrack/issues/358/events","html_url":"https://github.com/opentrack/opentrack/issues/358","id":154872867,"number":358,"title":"RealSense+F200 -> Opentrack crashing when starting tracking","user":{"login":"J-Fricke","id":5597761,"avatar_url":"https://avatars.githubusercontent.com/u/5597761?v=3","gravatar_id":"","url":"https://api.github.com/users/J-Fricke","html_url":"https://github.com/J-Fricke","followers_url":"https://api.github.com/users/J-Fricke/followers","following_url":"https://api.github.com/users/J-Fricke/following{/other_user}","gists_url":"https://api.github.com/users/J-Fricke/gists{/gist_id}","starred_url":"https://api.github.com/users/J-Fricke/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/J-Fricke/subscriptions","organizations_url":"https://api.github.com/users/J-Fricke/orgs","repos_url":"https://api.github.com/users/J-Fricke/repos","events_url":"https://api.github.com/users/J-Fricke/events{/privacy}","received_events_url":"https://api.github.com/users/J-Fricke/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":8,"created_at":"2016-05-14T20:00:37Z","updated_at":"2016-05-24T09:48:44Z","closed_at":null,"body":"Just installed 2.3 rc21p11 Updated Drivers to latest for the F200 and installed 2016 R1 SDK and I get a crash every time I start tracking. It says I need the SDK runtime even though it's installed."},"comment":{"url":"https://api.github.com/repos/opentrack/opentrack/issues/comments/221219970","html_url":"https://github.com/opentrack/opentrack/issues/358#issuecomment-221219970","issue_url":"https://api.github.com/repos/opentrack/opentrack/issues/358","id":221219970,"user":{"login":"ph0b","id":827051,"avatar_url":"https://avatars.githubusercontent.com/u/827051?v=3","gravatar_id":"","url":"https://api.github.com/users/ph0b","html_url":"https://github.com/ph0b","followers_url":"https://api.github.com/users/ph0b/followers","following_url":"https://api.github.com/users/ph0b/following{/other_user}","gists_url":"https://api.github.com/users/ph0b/gists{/gist_id}","starred_url":"https://api.github.com/users/ph0b/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ph0b/subscriptions","organizations_url":"https://api.github.com/users/ph0b/orgs","repos_url":"https://api.github.com/users/ph0b/repos","events_url":"https://api.github.com/users/ph0b/events{/privacy}","received_events_url":"https://api.github.com/users/ph0b/received_events","type":"User","site_admin":false},"created_at":"2016-05-24T09:48:44Z","updated_at":"2016-05-24T09:48:44Z","body":"Sorry for the delay, I was traveling and just got back home.\r\nI've tried to reproduce the error on a win 8.1 system with an F200, and unfortunately for you, it just work on this machine too.\r\n\r\nSince the init of the SDK works (you're getting an error message from the SDK module at the second try), I suspect the crash comes from the SDK directly. The root cause could be a faulty USB3.0 connection with your camera or another app using the camera directly at the same time. But I'm not 100% sure yet.\r\n\r\n@J-Fricke Are you able to use the F200 with any other application?\r\nThere is a new release of the SDK coming up very very soon. I'll update it in opentrack and do a build with more debug and safeguards."}}
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