{"action":"created","issue":{"url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/4072","repository_url":"https://api.github.com/repos/linuxmint/Cinnamon","labels_url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/4072/labels{/name}","comments_url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/4072/comments","events_url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/4072/events","html_url":"https://github.com/linuxmint/Cinnamon/issues/4072","id":70166176,"number":4072,"title":"Cinnamon Freezing Metabug","user":{"login":"mtwebster","id":262776,"avatar_url":"https://avatars.githubusercontent.com/u/262776?v=3","gravatar_id":"","url":"https://api.github.com/users/mtwebster","html_url":"https://github.com/mtwebster","followers_url":"https://api.github.com/users/mtwebster/followers","following_url":"https://api.github.com/users/mtwebster/following{/other_user}","gists_url":"https://api.github.com/users/mtwebster/gists{/gist_id}","starred_url":"https://api.github.com/users/mtwebster/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mtwebster/subscriptions","organizations_url":"https://api.github.com/users/mtwebster/orgs","repos_url":"https://api.github.com/users/mtwebster/repos","events_url":"https://api.github.com/users/mtwebster/events{/privacy}","received_events_url":"https://api.github.com/users/mtwebster/received_events","type":"User","site_admin":false},"labels":[{"id":207567965,"url":"https://api.github.com/repos/linuxmint/Cinnamon/labels/GRAPHICS%20WEIRDNESS","name":"GRAPHICS WEIRDNESS","color":"5319e7","default":false}],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":161,"created_at":"2015-04-22T15:53:37Z","updated_at":"2016-11-03T09:37:00Z","closed_at":null,"body":"In an effort to solve issues many users are having, I'm creating this issue to try to keep everything together and easy to manage, and will be closing other reports.  **Please read through this entirely before actually doing anything.**\n##### Please keep this civil and to the point.  I'm not interested in commentary, complaints, threats, FUD or anything else unhelpful.  I will remove or edit such posts.\n##### If you wish to paste logs - anything more than a line or two, please use a pastebin service.  This stuff is _much_ easier to read there, and keeps this issue from becoming enormous.\n#### General\n\nIf you are affected by freezes in Cinnamon, I ask that you report the following:\n1. What are you doing when it manifests?  (nothing, playing on Steam, alt-tabbing, expo, random, etc...\n2. How do you resolve it?  Reboot, or switch to tty and back again, or...\n3. Your cpu type and whether you're running 32- or 64-bit\n4. Your gpu type\n#### Testing\n\nInstall the following packages - note, these are _only_ if you're running stable cinnamon from the repos (2.4.8) - nightlies already include the fix I'm testing here.  As data is collected, I may publish updated packages containing more fixes.  Install all level 1, 2, and 3 updates before doing this.\n\n32-bit:\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon_2.4.8_i386.deb\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon-dbg_2.4.8_i386.deb\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon-common_2.4.8_all.deb\n\n64 bit:\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon_2.4.8_amd64.deb\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon-dbg_2.4.8_amd64.deb\nhttps://dl.dropboxusercontent.com/u/8201170/cinnamon-common_2.4.8_all.deb\n\nDo **not** install these using the graphical installer.  Instead, download all three packages to a folder, go to that folder in a terminal, and run:\n\n```\nsudo dpkg -i *cinnamon*.deb\n```\n\nTry to reproduce the problem in the default environment.  This is to attempt to have everyone test under the same controlled conditions.  I'm not condemning 3rd party applets, desklets and extensions, I'm merely trying to get to the core problems.  If it turns out there are issues with 3rd party applets, we'll work with those developers if possible, and within Cinnamon, to mitigate them.  For now, I'm looking for consistent data.\n\nA fairly simple way to create a temporary test environment is to do the following:\n\nopen a terminal:\n\n```\ndconf dump /org/cinnamon/ > mysettings\ndconf reset -f /org/cinnamon/\n```\n\nI recommend logging out and back in at this point, before continuing - depending on your system, it may freeze for a moment, or even require a reboot.  Make sure you have nothing unsaved before doing this.  This is nothing to be alarmed about.\n\nNow, attempt to reproduce the issue.\n\nOnce you're done, to restore all your settings:\n\n```\ndconf load /org/cinnamon/ < mysettings\n```\n\nAgain, you should log out and back in (Cinnamon may freeze at this point, just as mentioned above, as you're sending a fairly enormous jolt of changes to it at once - again, this is nothing to be concerned with)\n\nAttempt to reproduce once more.\n\nIf there is a change in behavior (something in _your_ settings apparently is the cause), I'd ask that you share your 'mysettings' file - please use a pastebin/dpaste service to do so, and share the link.\n\nOne last bit of data I'd like, if you've installed those test packages, is one line from your ~/.xsession-errors file:\n\n```\nSt-Message: cogl npot texture sizes SUPPORTED\n```\n\nor:\n\n```\nSt-Message: cogl npot texture sizes NOT supported\n```\n\nIf you wish to revert back to stable packages afterward, you should be able to simply update through the Update Manager.\n\nIf you have any questions or issues don't hesitate to voice them, or I can be contacted on Spotchat irc in #linuxmint-dev channel (I'm always there, though not always available - just be patient)\n\nThank you in advance for all your patience, understanding, and effort.\n"},"comment":{"url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/comments/258097309","html_url":"https://github.com/linuxmint/Cinnamon/issues/4072#issuecomment-258097309","issue_url":"https://api.github.com/repos/linuxmint/Cinnamon/issues/4072","id":258097309,"user":{"login":"poppahorse","id":5120660,"avatar_url":"https://avatars.githubusercontent.com/u/5120660?v=3","gravatar_id":"","url":"https://api.github.com/users/poppahorse","html_url":"https://github.com/poppahorse","followers_url":"https://api.github.com/users/poppahorse/followers","following_url":"https://api.github.com/users/poppahorse/following{/other_user}","gists_url":"https://api.github.com/users/poppahorse/gists{/gist_id}","starred_url":"https://api.github.com/users/poppahorse/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/poppahorse/subscriptions","organizations_url":"https://api.github.com/users/poppahorse/orgs","repos_url":"https://api.github.com/users/poppahorse/repos","events_url":"https://api.github.com/users/poppahorse/events{/privacy}","received_events_url":"https://api.github.com/users/poppahorse/received_events","type":"User","site_admin":false},"created_at":"2016-11-03T09:37:00Z","updated_at":"2016-11-03T09:37:00Z","body":"Having this issue on Linux Mint 18 - 4.4.0-21-generic\r\n1. I get the issue fairly randomly, but consistently I am using Chrome (most noticable when typing, or navigating around a web page / changing tabs)\r\n2. Only resolution is to restart X / hard reboot\r\n3. Intel Core i7-3820, running 64 bit\r\n4. Nvidia GTX 580 + 520 running 4 screens, using Nvidia 361.42 drivers"}}
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