{"action":"opened","issue":{"url":"https://api.github.com/repos/iTALC/italc/issues/59","repository_url":"https://api.github.com/repos/iTALC/italc","labels_url":"https://api.github.com/repos/iTALC/italc/issues/59/labels{/name}","comments_url":"https://api.github.com/repos/iTALC/italc/issues/59/comments","events_url":"https://api.github.com/repos/iTALC/italc/issues/59/events","html_url":"https://github.com/iTALC/italc/issues/59","id":191120925,"number":59,"title":"iTalc Management console not loading on Windows 7","user":{"login":"sbourget","id":1093550,"avatar_url":"https://avatars.githubusercontent.com/u/1093550?v=3","gravatar_id":"","url":"https://api.github.com/users/sbourget","html_url":"https://github.com/sbourget","followers_url":"https://api.github.com/users/sbourget/followers","following_url":"https://api.github.com/users/sbourget/following{/other_user}","gists_url":"https://api.github.com/users/sbourget/gists{/gist_id}","starred_url":"https://api.github.com/users/sbourget/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/sbourget/subscriptions","organizations_url":"https://api.github.com/users/sbourget/orgs","repos_url":"https://api.github.com/users/sbourget/repos","events_url":"https://api.github.com/users/sbourget/events{/privacy}","received_events_url":"https://api.github.com/users/sbourget/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-11-22T20:51:23Z","updated_at":"2016-11-22T20:51:23Z","closed_at":null,"body":"Since Upgrading from iTalc 2.0.1 to iTalc 3.0.1 the Italc Management console is not loading.  The following errors are reported in the event viewer:\r\n\r\n> The description for Event ID 1 from source ItalcCoreServer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.\r\n> \r\n> If the event originated on another computer, the display information had to be saved with the event.\r\n> The following information was included with the event: \r\n> \r\n> BOOL vncEncoder::SetTranslateFunction() : triple LUT used\r\n>  --Data error (cyclic redundancy check).\r\n> \r\n> The specified resource type cannot be found in the image file\r\n\r\n\r\nIn addition the following errors are reported:\r\n> The following information was included with the event: \r\n> \r\n> BOOL vncEncodeMgr::SetEncoding(CARD32, BOOL) : Tight encoder requested\r\n>  --Data error (cyclic redundancy check).\r\n> \r\n> The specified resource type cannot be found in the image file\r\n\r\nAnd\r\n\r\n> The following information was included with the event: \r\n> \r\n> int vncEncodeTight::CompressData(BYTE*, int, int, int, int) : calling deflateInit2 with zlib level:9\r\n>  --Data error (cyclic redundancy check).\r\n> \r\n> The specified resource type cannot be found in the image file\r\n\r\nAnd\r\n\r\n> The following information was included with the event: \r\n> \r\n> BOOL vncEncoder::SetTranslateFunction() : settranslatefunction called\r\n>  --Data error (cyclic redundancy check).\r\n> \r\n> The specified resource type cannot be found in the image file\r\n\r\nAnd\r\n\r\n> The following information was included with the event: \r\n> \r\n> BOOL vncEncodeMgr::SetClientFormat(rfbPixelFormat&) : SetClientFormat called\r\n>  --Data error (cyclic redundancy check).\r\n> The specified resource type cannot be found in the image file\r\n\r\nMy installation environment is: Windows 7 Enterprise x64\r\nPlease let me know if you need any additional information or how I can help debug this issue.\r\n\r\nThanks!"}}
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