{"action":"closed","issue":{"url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2715","repository_url":"https://api.github.com/repos/salesagility/SuiteCRM","labels_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2715/labels{/name}","comments_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2715/comments","events_url":"https://api.github.com/repos/salesagility/SuiteCRM/issues/2715/events","html_url":"https://github.com/salesagility/SuiteCRM/issues/2715","id":191906008,"number":2715,"title":"Cannot create Email Template or edit existing one","user":{"login":"jobst","id":1762694,"avatar_url":"https://avatars.githubusercontent.com/u/1762694?v=3","gravatar_id":"","url":"https://api.github.com/users/jobst","html_url":"https://github.com/jobst","followers_url":"https://api.github.com/users/jobst/followers","following_url":"https://api.github.com/users/jobst/following{/other_user}","gists_url":"https://api.github.com/users/jobst/gists{/gist_id}","starred_url":"https://api.github.com/users/jobst/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jobst/subscriptions","organizations_url":"https://api.github.com/users/jobst/orgs","repos_url":"https://api.github.com/users/jobst/repos","events_url":"https://api.github.com/users/jobst/events{/privacy}","received_events_url":"https://api.github.com/users/jobst/received_events","type":"User","site_admin":false},"labels":[{"id":339387537,"url":"https://api.github.com/repos/salesagility/SuiteCRM/labels/Pending%20Input","name":"Pending Input","color":"fef2c0","default":false}],"state":"closed","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":5,"created_at":"2016-11-28T02:23:03Z","updated_at":"2016-12-14T09:30:38Z","closed_at":"2016-12-14T09:30:38Z","body":"<!--- Provide a general summary of the issue in the **Title** above -->\r\n<!--- Before you open an issue, please check if a similar issue already exists or has been closed before. --->\r\nCannot create email template nor edit existing one. when I click on \"create email template\" or after I listed all email templates then select one to edit the page is empty.\r\nLooking at the source it seems the page content is unfinished, it stops after this:\r\n`<!-- Start of page content -->\r\n    <div id=\"bootstrap-container\"  class=\"col-sm-9 col-sm-offset-3 col-md-10 col-md-offset-2 main\">\r\n        <div id=\"content\">\r\n            <div id=\"pagecontent\">\r\n<div class='moduleTitle'>\r\n<h2>Create</h2>\r\n<span class='utils'>&nbsp;\r\n<a href=\"index.php?module=EmailTemplates&action=EditView&return_module=EmailTemplates&return_action=DetailView\" class=\"utilsLink\" id=\"create_link\">\r\nCreate\r\n</a></span><div class='clear'></div></div>`\r\n\r\n#### Issue\r\n<!--- Provide a more detailed introduction to the issue itself, and why you consider it to be a bug -->\r\nThe issue is not browser related as it happens in Chrome or Firefox, both latest version due to automatic updates. Also it happens for every person. It also happens whether I use Suite R, Suite P or Suite 7 templates.\r\nThere are no strange entries in the suitecrm.log, I cannot see any MYSQL errors/\r\n\r\nI also upgraded from SuiteCRM 7.7.6 as it showed the same behavior, so upgrade did not fix issue but also did not make it worse\r\n\r\nI also repaired the database (various), did not make any difference.\r\n\r\n\r\n#### Expected Behavior\r\n<!--- Tell us what should happen -->\r\nShould display a page where I can edit an email template.\r\n\r\n#### Actual Behavior\r\n<!--- Tell us what happens instead -->\r\nDisplayed page is empty, only header \"Create\" or \"Edit\" is visible.\r\n\r\n#### Possible Fix\r\n<!--- Not obligatory, but suggest a fix or reason for the bug -->\r\n\r\n#### Steps to Reproduce\r\n<!--- Provide a link to a live example, or an unambiguous set of steps to -->\r\n<!--- reproduce this bug include code to reproduce, if relevant -->\r\n1. Click on \"View Email Templates\"\r\n2. Select one of the templates\r\n3. click\r\n4. empty page displayed\r\n5. Click in \"Create Email Template\"\r\n6. Empty page displayed, only header visible\r\n\r\n#### Context\r\n<!--- How has this bug affected you? What were you trying to accomplish? -->\r\n<!--- If you feel this should be a low/medium/high priority then please state so -->\r\nCant create/change existing template for a campaign that needs to get out before Xmas\r\nLost opportunities to get new business on board\r\nMedium to High.\r\n\r\n#### Your Environment\r\n<!--- Include as many relevant details about the environment you experienced the bug in -->\r\n* SuiteCRM Version used: 7.7.8\r\n* Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit)): Chrome and firefox lates version (Automatic updates enabled)\r\n* Environment name and version (e.g. MySQL, PHP 7): 5.6.34-2, 5.6.22-1\r\n* Operating System and version (e.g Ubuntu 16.04): CentOS 6.8\r\n\r\n"}}
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