{"action":"created","issue":{"url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/336","repository_url":"https://api.github.com/repos/Awesome-Support/Awesome-Support","labels_url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/336/labels{/name}","comments_url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/336/comments","events_url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/336/events","html_url":"https://github.com/Awesome-Support/Awesome-Support/issues/336","id":173687368,"number":336,"title":"Add Sorting Options","user":{"login":"julien731","id":1441024,"avatar_url":"https://avatars.githubusercontent.com/u/1441024?v=3","gravatar_id":"","url":"https://api.github.com/users/julien731","html_url":"https://github.com/julien731","followers_url":"https://api.github.com/users/julien731/followers","following_url":"https://api.github.com/users/julien731/following{/other_user}","gists_url":"https://api.github.com/users/julien731/gists{/gist_id}","starred_url":"https://api.github.com/users/julien731/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/julien731/subscriptions","organizations_url":"https://api.github.com/users/julien731/orgs","repos_url":"https://api.github.com/users/julien731/repos","events_url":"https://api.github.com/users/julien731/events{/privacy}","received_events_url":"https://api.github.com/users/julien731/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/labels/enhancement","name":"enhancement","color":"84b6eb"},{"url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/labels/feature%20request","name":"feature 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the new sorting algorithm has been introduced in version 3.3.1 ( see #271 ) it has been reported that, when closed tickets are displayed, they appear at the top.\r\n\r\nAlso, some users have been unhappy with this new feature and request more classic sorting options.\r\n\r\nFor those reasons, it would be wise to set the tickets sorting order back to default and add an option at the agent-level to select which sorting option should be used."},"comment":{"url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/comments/243629547","html_url":"https://github.com/Awesome-Support/Awesome-Support/issues/336#issuecomment-243629547","issue_url":"https://api.github.com/repos/Awesome-Support/Awesome-Support/issues/336","id":243629547,"user":{"login":"julien731","id":1441024,"avatar_url":"https://avatars.githubusercontent.com/u/1441024?v=3","gravatar_id":"","url":"https://api.github.com/users/julien731","html_url":"https://github.com/julien731","followers_url":"https://api.github.com/users/julien731/followers","following_url":"https://api.github.com/users/julien731/following{/other_user}","gists_url":"https://api.github.com/users/julien731/gists{/gist_id}","starred_url":"https://api.github.com/users/julien731/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/julien731/subscriptions","organizations_url":"https://api.github.com/users/julien731/orgs","repos_url":"https://api.github.com/users/julien731/repos","events_url":"https://api.github.com/users/julien731/events{/privacy}","received_events_url":"https://api.github.com/users/julien731/received_events","type":"User","site_admin":false},"created_at":"2016-08-31T01:08:58Z","updated_at":"2016-08-31T01:08:58Z","body":"<a href=\"https:&#x2F;&#x2F;trello.com&#x2F;c&#x2F;qYtaHpPs&#x2F;1-core-remove-hard-coded-sorting-and-allow-users-to-choose-from-a-variety-of-sort-options\"><img src=\"https:&#x2F;&#x2F;github.trello.services&#x2F;images&#x2F;trello-icon.png\" width=\"12\" height=\"12\"> Core: Remove hard-coded sorting and allow users to choose from a variety of sort options</a>"}}
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