{"action":"created","issue":{"url":"https://api.github.com/repos/filebot/scripts/issues/41","repository_url":"https://api.github.com/repos/filebot/scripts","labels_url":"https://api.github.com/repos/filebot/scripts/issues/41/labels{/name}","comments_url":"https://api.github.com/repos/filebot/scripts/issues/41/comments","events_url":"https://api.github.com/repos/filebot/scripts/issues/41/events","html_url":"https://github.com/filebot/scripts/issues/41","id":197413158,"number":41,"title":"FileBot URL Timeout","user":{"login":"Tanen","id":24737579,"avatar_url":"https://avatars.githubusercontent.com/u/24737579?v=3","gravatar_id":"","url":"https://api.github.com/users/Tanen","html_url":"https://github.com/Tanen","followers_url":"https://api.github.com/users/Tanen/followers","following_url":"https://api.github.com/users/Tanen/following{/other_user}","gists_url":"https://api.github.com/users/Tanen/gists{/gist_id}","starred_url":"https://api.github.com/users/Tanen/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Tanen/subscriptions","organizations_url":"https://api.github.com/users/Tanen/orgs","repos_url":"https://api.github.com/users/Tanen/repos","events_url":"https://api.github.com/users/Tanen/events{/privacy}","received_events_url":"https://api.github.com/users/Tanen/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":5,"created_at":"2016-12-23T18:49:23Z","updated_at":"2016-12-23T21:10:01Z","closed_at":null,"body":"Hello,\r\n\r\nMy FileBot is no longer working since two or three days, when I'm trying to scrap a movie, I got this error from console :\r\n\r\n```\r\nfilebot\r\nFetch failed: java.net.SocketTimeoutException: connect timed out [https://app.filebot.net/update.xml]\r\nFailed to check for updates\r\njava.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:143)\r\n        at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:216)\r\n        at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:120)\r\n        at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)\r\n        at net.filebot.Cache.computeIf(Cache.java:90)\r\n        at net.filebot.CachedResource.get(CachedResource.java:82)\r\n        at net.filebot.Main.checkUpdate(Main.java:262)\r\n        at net.filebot.Main.onStart(Main.java:178)\r\n        at net.filebot.Main.lambda$null$0(Main.java:136)\r\n        at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:426)\r\n        at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:416)\r\nCaused by: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:140)\r\n        ... 11 more\r\n\r\nFetch failed: java.net.SocketTimeoutException: connect timed out [https://app.filebot.net/data/exclude-blacklist.txt.xz]\r\nFailed to load clutter file filter: connect timed out\r\njava.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:143)\r\n        at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:216)\r\n        at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:120)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:132)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:132)\r\n        at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)\r\n        at net.filebot.Cache.computeIf(Cache.java:90)\r\n        at net.filebot.CachedResource.get(CachedResource.java:82)\r\n        at net.filebot.media.ReleaseInfo.lambda$resource$18(ReleaseInfo.java:489)\r\n        at net.filebot.MemoizedResource.get(Resource.java:36)\r\n        at net.filebot.media.ReleaseInfo.getExcludePattern(ReleaseInfo.java:354)\r\n        at net.filebot.media.ReleaseInfo.getClutterFileFilter(ReleaseInfo.java:407)\r\n        at net.filebot.media.MediaDetection.getClutterFileFilter(MediaDetection.java:85)\r\n        at net.filebot.ui.rename.MovieMatcher.match(MovieMatcher.java:74)\r\n        at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(RenamePanel.java:883)\r\n        at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(RenamePanel.java:879)\r\nCaused by: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:140)\r\n        ... 16 more\r\n\r\nFetch failed: java.net.SocketTimeoutException: connect timed out [https://app.filebot.net/data/query-blacklist.txt.xz]\r\nSocketTimeoutException: connect timed out\r\njava.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.done(RenamePanel.java:898)\r\nCaused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.ui.rename.MovieMatcher.match(MovieMatcher.java:178)\r\n        at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(RenamePanel.java:883)\r\n        at net.filebot.ui.rename.RenamePanel$AutoCompleteAction$1.doInBackground(RenamePanel.java:879)\r\nCaused by: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:143)\r\n        at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:216)\r\n        at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:120)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:132)\r\n        at net.filebot.CachedResource.retry(CachedResource.java:132)\r\n        at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)\r\n        at net.filebot.Cache.computeIf(Cache.java:90)\r\n        at net.filebot.CachedResource.get(CachedResource.java:82)\r\n        at net.filebot.media.ReleaseInfo.lambda$resource$18(ReleaseInfo.java:489)\r\n        at net.filebot.MemoizedResource.get(Resource.java:36)\r\n        at net.filebot.media.ReleaseInfo.getStructureRootPattern(ReleaseInfo.java:263)\r\n        at net.filebot.media.MediaDetection.isStructureRoot(MediaDetection.java:1015)\r\n        at net.filebot.media.MediaDetection.guessMovieFolder(MediaDetection.java:808)\r\n        at net.filebot.media.MediaDetection.detectMovie(MediaDetection.java:605)\r\n        at net.filebot.ui.rename.MovieMatcher.lambda$null$2(MovieMatcher.java:172)\r\nCaused by: java.net.SocketTimeoutException: connect timed out\r\n        at net.filebot.web.WebRequest.fetch(WebRequest.java:140)\r\n        ... 15 more\r\n```\r\n\r\nWhen I try to access your website or this URL my browser is very slow and 1 time on 5 try I can display webpage. I've try from 5 differents Internet providers, same result ...\r\n\r\nThis is traceroute for this URLs : \r\n```\r\n[root@pfsense.me]/root: traceroute www.filebot.net\r\ntraceroute: Warning: www.filebot.net has multiple addresses; using 104.27.153.61\r\ntraceroute to www.filebot.net (104.27.153.61), 64 hops max, 40 byte packets\r\n 1  XXXXXXXXXXXXXXXXXXXXXXXXX 41.167 ms  36.099 ms  40.670 ms\r\n 2  XXXXXXXXXXXXXXXXXXXXXXXXX 30.649 ms  130.684 ms  31.551 ms\r\n 3  XXXXXXXXXXXXXXXXXXXXXXXXX 46.891 ms  38.933 ms  43.813 ms\r\n 4  XXXXXXXXXXXXXXXXXXXXXXXXX 51.902 ms  53.283 ms  44.245 ms\r\n 5  XXXXXXXXXXXXXXXXXXXXXXXXX 53.388 ms  41.892 ms  43.053 ms\r\n 6  be4204.ccr21.par04.atlas.cogentco.com (149.11.115.13)  95.027 ms  100.518 ms  100.521 ms\r\n 7  be12309.ccr42.par01.atlas.cogentco.com (154.54.39.65)  100.748 ms  93.116 ms\r\n    be12308.ccr41.par01.atlas.cogentco.com (130.117.49.41)  101.118 ms\r\n 8  be12489.ccr42.lon13.atlas.cogentco.com (154.54.57.69)  108.722 ms  101.252 ms\r\n    be12497.ccr41.lon13.atlas.cogentco.com (154.54.56.129)  91.358 ms\r\n 9  be2871.ccr21.lon01.atlas.cogentco.com (154.54.58.186)  106.524 ms\r\n    be2868.ccr21.lon01.atlas.cogentco.com (154.54.57.154)  100.117 ms  107.390 ms\r\n10  149.14.80.206 (149.14.80.206)  101.610 ms  110.591 ms  111.960 ms\r\n11  104.27.153.61 (104.27.153.61)  108.226 ms  104.516 ms  101.816 ms\r\n\r\n[root@pfsense.me]/root: traceroute app.filebot.net\r\ntraceroute: Warning: app.filebot.net has multiple addresses; using 104.27.152.61\r\ntraceroute to app.filebot.net (104.27.152.61), 64 hops max, 40 byte packets\r\n 1  XXXXXXXXXXXXXXXXXXXXXXXXX 29.068 ms  40.486 ms  42.771 ms\r\n 2  XXXXXXXXXXXXXXXXXXXXXXXXX 29.407 ms  46.696 ms  35.424 ms\r\n 3  XXXXXXXXXXXXXXXXXXXXXXXXX 42.598 ms  41.845 ms  43.814 ms\r\n 4  XXXXXXXXXXXXXXXXXXXXXXXXX 51.759 ms  49.809 ms  64.142 ms\r\n 5  XXXXXXXXXXXXXXXXXXXXXXXXX 49.037 ms  47.638 ms  62.914 ms\r\n 6  be4204.ccr21.par04.atlas.cogentco.com (149.11.115.13)  97.882 ms  92.609 ms  100.052 ms\r\n 7  be12309.ccr42.par01.atlas.cogentco.com (154.54.39.65)  99.980 ms\r\n    be12308.ccr41.par01.atlas.cogentco.com (130.117.49.41)  109.514 ms\r\n    be12309.ccr42.par01.atlas.cogentco.com (154.54.39.65)  95.871 ms\r\n 8  be12497.ccr41.lon13.atlas.cogentco.com (154.54.56.129)  104.826 ms\r\n    be12489.ccr42.lon13.atlas.cogentco.com (154.54.57.69)  107.157 ms  96.441 ms\r\n 9  be2868.ccr21.lon01.atlas.cogentco.com (154.54.57.154)  101.096 ms\r\n    be2871.ccr21.lon01.atlas.cogentco.com (154.54.58.186)  101.448 ms\r\n    be2868.ccr21.lon01.atlas.cogentco.com (154.54.57.154)  109.141 ms\r\n10  149.14.80.206 (149.14.80.206)  103.919 ms  96.160 ms  100.058 ms\r\n11  104.27.152.61 (104.27.152.61)  104.856 ms  107.062 ms  98.230 ms\r\n[root@pfsense.me]/root:\r\n```\r\n\r\nCan you please let me know if you have something wrong with your website or your provider or if it's just a local problem or my installation/connexion ?\r\n\r\nThanks in advance."},"comment":{"url":"https://api.github.com/repos/filebot/scripts/issues/comments/269045974","html_url":"https://github.com/filebot/scripts/issues/41#issuecomment-269045974","issue_url":"https://api.github.com/repos/filebot/scripts/issues/41","id":269045974,"user":{"login":"Tanen","id":24737579,"avatar_url":"https://avatars.githubusercontent.com/u/24737579?v=3","gravatar_id":"","url":"https://api.github.com/users/Tanen","html_url":"https://github.com/Tanen","followers_url":"https://api.github.com/users/Tanen/followers","following_url":"https://api.github.com/users/Tanen/following{/other_user}","gists_url":"https://api.github.com/users/Tanen/gists{/gist_id}","starred_url":"https://api.github.com/users/Tanen/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Tanen/subscriptions","organizations_url":"https://api.github.com/users/Tanen/orgs","repos_url":"https://api.github.com/users/Tanen/repos","events_url":"https://api.github.com/users/Tanen/events{/privacy}","received_events_url":"https://api.github.com/users/Tanen/received_events","type":"User","site_admin":false},"created_at":"2016-12-23T21:10:01Z","updated_at":"2016-12-23T21:10:01Z","body":"Ok, all my apologize ...\r\n\r\nIt was the clue ! My loadbalancing system is getting a too much long reply time, so a second try is sent from another WAN (with another IP) and your server is rejecting second IP as the first connexion was from another WAN ...\r\n\r\nReply time is very long from my windows computers, not the same from my Unix machine, I don't understand why ATM ...\r\n\r\nThanks again for your help !\r\n\r\nOne last question, I've bought FileBot licence from Windows Store, but, it's a different program or I have exactly the same function as the one from website ? (I'm needing portable edition, so I want to know if Windows Store version is different from other).\r\n\r\nIf function are different, as I am already a donator (I've ssent you money from donate PayPal button, can I expect a full functionality as protable version ?\r\n\r\nThanks in advance."}}
{"actor":{"display_login":"Tanen"}}