{"action":"opened","issue":{"url":"https://api.github.com/repos/zammad/zammad/issues/562","repository_url":"https://api.github.com/repos/zammad/zammad","labels_url":"https://api.github.com/repos/zammad/zammad/issues/562/labels{/name}","comments_url":"https://api.github.com/repos/zammad/zammad/issues/562/comments","events_url":"https://api.github.com/repos/zammad/zammad/issues/562/events","html_url":"https://github.com/zammad/zammad/issues/562","id":196700772,"number":562,"title":"Ticket creation - add \"unknown checkbox\" to customer user filed ","user":{"login":"monotek","id":1069919,"avatar_url":"https://avatars.githubusercontent.com/u/1069919?v=3","gravatar_id":"","url":"https://api.github.com/users/monotek","html_url":"https://github.com/monotek","followers_url":"https://api.github.com/users/monotek/followers","following_url":"https://api.github.com/users/monotek/following{/other_user}","gists_url":"https://api.github.com/users/monotek/gists{/gist_id}","starred_url":"https://api.github.com/users/monotek/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/monotek/subscriptions","organizations_url":"https://api.github.com/users/monotek/orgs","repos_url":"https://api.github.com/users/monotek/repos","events_url":"https://api.github.com/users/monotek/events{/privacy}","received_events_url":"https://api.github.com/users/monotek/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-12-20T15:27:55Z","updated_at":"2016-12-20T15:27:55Z","closed_at":null,"body":"It happens often that customer calls which is not in the customer db and his problem is solved while on phone. These customers refuses often to hand out their mail address but we want to have this calls in the statistics anyway.\r\n\r\nIn this case our agents enter some fantasy mail address. Unfortuantely every agent uses his own fantasy mail address for this.\r\n\r\nTherefore an option to add an \"unknown\" checkbox beside \"CUSTOMER *\" would be nice. Would also enable us to see how many unknown users we have."}}
{"actor":{"display_login":"monotek"}}