{"action":"created","issue":{"url":"https://api.github.com/repos/dell/libsmbios/issues/3","repository_url":"https://api.github.com/repos/dell/libsmbios","labels_url":"https://api.github.com/repos/dell/libsmbios/issues/3/labels{/name}","comments_url":"https://api.github.com/repos/dell/libsmbios/issues/3/comments","events_url":"https://api.github.com/repos/dell/libsmbios/issues/3/events","html_url":"https://github.com/dell/libsmbios/issues/3","id":188934697,"number":3,"title":"Latitude E5470 keyboard backlight support","user":{"login":"nunojpg","id":3163870,"avatar_url":"https://avatars.githubusercontent.com/u/3163870?v=3","gravatar_id":"","url":"https://api.github.com/users/nunojpg","html_url":"https://github.com/nunojpg","followers_url":"https://api.github.com/users/nunojpg/followers","following_url":"https://api.github.com/users/nunojpg/following{/other_user}","gists_url":"https://api.github.com/users/nunojpg/gists{/gist_id}","starred_url":"https://api.github.com/users/nunojpg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nunojpg/subscriptions","organizations_url":"https://api.github.com/users/nunojpg/orgs","repos_url":"https://api.github.com/users/nunojpg/repos","events_url":"https://api.github.com/users/nunojpg/events{/privacy}","received_events_url":"https://api.github.com/users/nunojpg/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":5,"created_at":"2016-11-12T21:06:50Z","updated_at":"2016-11-17T17:05:51Z","closed_at":null,"body":"Hi :smile: \r\n\r\nMy E5470 with the current linux tree driver turns on the backlight when linux boots, and logs some errors.\r\nI am trying to bring support for it, and after cross-checking with this lib, I see it also gives some errors with my laptop.\r\n\r\n```\r\nsudo ./smbios-sys-info\r\nLibsmbios version:      2.3.1\r\nProduct Name:           Latitude E5470\r\nVendor:                 Dell Inc.\r\nBIOS Version:           1.9.4\r\n```\r\n\r\n```\r\nsudo ./smbios-keyboard-ctl -g\r\nHelper function to print current status of keyboard illumination\r\n\r\n Current status of KeyBoard Illumination setting on your system: \r\n-------------------------------------------------------------------\r\n\r\n Configured mode state: \r\n\t Auto: Input-activity-based On (illumination level 100%); input-activity based Off\r\n\r\n Your Keyboard will illumination on: \r\n\tAny Keystroke\r\n\tTouchpad activity\r\n\r\n Keyboard illumination timeout has bee set at: 10  Seconds\r\n\r\n Current setting of ALS value that turns the light on or off: 0\r\n Current ALS Reading : 0\r\n Current keyboard light level : 0\r\n```\r\n\r\n```\r\nsudo ./smbios-keyboard-ctl --set-mode\r\nSetting USER Selectable Keyboard Mode\r\n\r\n Supported USER Selectable Modes: \r\n\tOption\tMode\r\n------------------------------------------------\r\n\t0\tAlways OFF\r\n\t1\tAlways ON\r\n\t6\tAuto: Input-activity-based On (illumination level 50%); input-activity based Off\r\n\t8\tAuto: Input-activity-based On (illumination level 100%); input-activity based Off\r\n\r\n Note: some modes might need the keyboard set at specific illumination levels\r\n\r\nSelect Mode: 0\r\n\t  Set Trigger Failed. Failed to write config\r\n\t Error Return Code : cbRES1: 0x-2 cbRES2: 0xA000000 cbRES3: 0x0 \r\n\r\n\r\n```"},"comment":{"url":"https://api.github.com/repos/dell/libsmbios/issues/comments/261305773","html_url":"https://github.com/dell/libsmbios/issues/3#issuecomment-261305773","issue_url":"https://api.github.com/repos/dell/libsmbios/issues/3","id":261305773,"user":{"login":"superm1","id":494526,"avatar_url":"https://avatars.githubusercontent.com/u/494526?v=3","gravatar_id":"","url":"https://api.github.com/users/superm1","html_url":"https://github.com/superm1","followers_url":"https://api.github.com/users/superm1/followers","following_url":"https://api.github.com/users/superm1/following{/other_user}","gists_url":"https://api.github.com/users/superm1/gists{/gist_id}","starred_url":"https://api.github.com/users/superm1/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/superm1/subscriptions","organizations_url":"https://api.github.com/users/superm1/orgs","repos_url":"https://api.github.com/users/superm1/repos","events_url":"https://api.github.com/users/superm1/events{/privacy}","received_events_url":"https://api.github.com/users/superm1/received_events","type":"User","site_admin":false},"created_at":"2016-11-17T17:05:51Z","updated_at":"2016-11-17T17:05:51Z","body":"Hmm, OK.  There is definitely a userspace problem as I linked above, but I'm suspecting a secondary firmware problem specific to last year's generation too.\r\n\r\n@nunojpg can you please update to the latest firmware (1.10.5) http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=D3HCR&fileId=3580276649&osCode=WB64A&productCode=latitude-e5470-laptop&languageCode=en&categoryId=BI and confirm if it's still happening?  \r\n\r\n@tiwai can you please update to the latest firmware (1.10.4)\r\nhttp://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=J6J48&fileId=3580453661&osCode=WB64A&productCode=latitude-e7270-ultrabook&languageCode=en&categoryId=BI and confirm it's still happening?\r\n\r\nIn case you're not aware, \r\n1. save the .EXE file to a FAT32 USB stick (or to your FAT32 EFI System partition), \r\n2. reboot the machine.\r\n3. from POST menu, press F12.\r\n4. in boot menu select the option to flash the BIOS update\r\n5. select the file from your ESP or USB disk.\r\n"}}
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