{"action":"created","comment":{"url":"https://api.github.com/repos/algolia/places/pulls/comments/67137642","id":67137642,"diff_hunk":"@@ -0,0 +1,33 @@\n+---\n+title: Support\n+layout: documentation\n+---\n+\n+## Need help?\n+\n+Algolia Places is built by [Algolia's people](https://github.com/orgs/algolia/people). We are here to help you with any issues you would face while using Algolia Places.\n+\n+### Irrelevant results\n+\n+If it happen that the places suggestions you get seems irrelevant, <a href=\"https://docs.google.com/forms/d/13r_7B72v6u6326atqzKZpv0fs_3OUOJFR-6QDipHl3Y/viewform?entry.1560244398&entry.1894094686&entry.1809496416&entry.2029760924&entry.1442423869&entry.1714224469&entry.1070945708=Find+it+on+https://api.ipify.org/&entry.2019626860=Find+it+on+https://jsfiddle.net/qmjet97b/\" id=\"support-google-form\" target=\"_blank\">let us know via our google form</a>.\n+\n+### places.js bugs\n+\n+The whole Algolia Places JavaScript library and website is available on github.\n+\n+If you have any issue while using places.js, [search for a corresponding issue](https://github.com/algolia/places/issues?utf8=%E2%9C%93&q=is%3Aissue)\n+first.\n+\n+If you do not find any corresponding issue, [open a new one](https://github.com/algolia/places/issues/new) describing your problem in simple words.\n+\n+## Coding help\n+\n+The easiest way to get some coding advices is to ask your question on [Stack Overflow](https://stackoverflow.com/),\n+our community of users will be happy to help you there.\n+\n+<script>\n+  function getip(res) {\n+    window.userip = res.ip;\n+  }\n+</script>\n+<script src=\"https://api.ipify.org?format=jsonp&callback=getip\"></script>","path":"docs/source/support.html.md","position":33,"original_position":33,"commit_id":"6d358a24940f2ba6a67df2d4343552fe3d0be414","original_commit_id":"ae4186079d9f18670a8f18c0b4dc4bcb28b1be85","user":{"login":"vvo","id":123822,"avatar_url":"https://avatars.githubusercontent.com/u/123822?v=3","gravatar_id":"","url":"https://api.github.com/users/vvo","html_url":"https://github.com/vvo","followers_url":"https://api.github.com/users/vvo/followers","following_url":"https://api.github.com/users/vvo/following{/other_user}","gists_url":"https://api.github.com/users/vvo/gists{/gist_id}","starred_url":"https://api.github.com/users/vvo/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vvo/subscriptions","organizations_url":"https://api.github.com/users/vvo/orgs","repos_url":"https://api.github.com/users/vvo/repos","events_url":"https://api.github.com/users/vvo/events{/privacy}","received_events_url":"https://api.github.com/users/vvo/received_events","type":"User","site_admin":false},"body":"Doing it this way allows to have a backup when it's blocked (adblock)","created_at":"2016-06-15T10:29:04Z","updated_at":"2016-06-15T10:29:04Z","html_url":"https://github.com/algolia/places/pull/200#discussion_r67137642","pull_request_url":"https://api.github.com/repos/algolia/places/pulls/200","_links":{"self":{"href":"https://api.github.com/repos/algolia/places/pulls/comments/67137642"},"html":{"href":"https://github.com/algolia/places/pull/200#discussion_r67137642"},"pull_request":{"href":"https://api.github.com/repos/algolia/places/pulls/200"}}},"pull_request":{"url":"https://api.github.com/repos/algolia/places/pulls/200","id":73761070,"html_url":"https://github.com/algolia/places/pull/200","diff_url":"https://github.com/algolia/places/pull/200.diff","patch_url":"https://github.com/algolia/places/pull/200.patch","issue_url":"https://api.github.com/repos/algolia/places/issues/200","number":200,"state":"open","locked":false,"title":"docs(support): add support menu entry","user":{"login":"vvo","id":123822,"avatar_url":"https://avatars.githubusercontent.com/u/123822?v=3","gravatar_id":"","url":"https://api.github.com/users/vvo","html_url":"https://github.com/vvo","followers_url":"https://api.github.com/users/vvo/followers","following_url":"https://api.github.com/users/vvo/following{/other_user}","gists_url":"https://api.github.com/users/vvo/gists{/gist_id}","starred_url":"https://api.github.com/users/vvo/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vvo/subscriptions","organizations_url":"https://api.github.com/users/vvo/orgs","repos_url":"https://api.github.com/users/vvo/repos","events_url":"https://api.github.com/users/vvo/events{/privacy}","received_events_url":"https://api.github.com/users/vvo/received_events","type":"User","site_admin":false},"body":"This is a proposal on the support part. I do like when Support is easily reachable.\r\n\r\nI think every community project should provide this support menu entry to be transparent on where can you get support (github, stackoverflow, email, ..).\r\n\r\nThere's some custom code to link to a google form with prefilled values for IP address and geolocation.\r\n\r\nIt handles failures where any of those values is not available and provide fallbacks (we ask the user to go on myip.. 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