{"action":"opened","issue":{"url":"https://api.github.com/repos/frappe/erpnext/issues/6265","repository_url":"https://api.github.com/repos/frappe/erpnext","labels_url":"https://api.github.com/repos/frappe/erpnext/issues/6265/labels{/name}","comments_url":"https://api.github.com/repos/frappe/erpnext/issues/6265/comments","events_url":"https://api.github.com/repos/frappe/erpnext/issues/6265/events","html_url":"https://github.com/frappe/erpnext/issues/6265","id":174750438,"number":6265,"title":"sending mail from support module","user":{"login":"arillus-at","id":4117478,"avatar_url":"https://avatars.githubusercontent.com/u/4117478?v=3","gravatar_id":"","url":"https://api.github.com/users/arillus-at","html_url":"https://github.com/arillus-at","followers_url":"https://api.github.com/users/arillus-at/followers","following_url":"https://api.github.com/users/arillus-at/following{/other_user}","gists_url":"https://api.github.com/users/arillus-at/gists{/gist_id}","starred_url":"https://api.github.com/users/arillus-at/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/arillus-at/subscriptions","organizations_url":"https://api.github.com/users/arillus-at/orgs","repos_url":"https://api.github.com/users/arillus-at/repos","events_url":"https://api.github.com/users/arillus-at/events{/privacy}","received_events_url":"https://api.github.com/users/arillus-at/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"assignees":[],"milestone":null,"comments":0,"created_at":"2016-09-02T12:39:58Z","updated_at":"2016-09-02T12:39:58Z","closed_at":null,"body":"Hi,\r\n\r\nwe are able to send out emails from other modules, but email will not go out of \"support module\". \r\n(it worked briefly in the beginning, but then email send broke down on \"support module\".\r\n\r\nI delete mail account, added a new one, added another. Authentication work well on other application (roundmail) btw it doesn't matter, if it's gmail or not.\r\n\r\nError at Scheduler log:\r\n\r\nMethod\r\nfrappe.email.queue.flush\r\n\r\nerror:\r\n`\r\n(535, 'Refused. Authentication failed.')\r\nTraceback (most recent call last):\r\n  File \"/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py\", line 306, in send_one\r\n    smtpserver.sess.sendmail(email.sender, email.recipient, encode(email.message))\r\n  File \"/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py\", line 174, in sess\r\n    (self.password or \"\").encode('utf-8'))\r\n  File \"/usr/lib/python2.7/smtplib.py\", line 622, in login\r\n    raise SMTPAuthenticationError(code, resp)\r\nValidationError: (535, 'Refused. Authentication failed.')\r\n`\r\nInstalled Apps\r\nERPNext: v7.0.38\r\nFrappe Framework: v7.0.30\r\n\r\n\r\n"}}
{"actor":{"display_login":"arillus-at"}}