{"action":"opened","issue":{"url":"https://api.github.com/repos/cloudflare/CloudFlare-CPanel/issues/94","repository_url":"https://api.github.com/repos/cloudflare/CloudFlare-CPanel","labels_url":"https://api.github.com/repos/cloudflare/CloudFlare-CPanel/issues/94/labels{/name}","comments_url":"https://api.github.com/repos/cloudflare/CloudFlare-CPanel/issues/94/comments","events_url":"https://api.github.com/repos/cloudflare/CloudFlare-CPanel/issues/94/events","html_url":"https://github.com/cloudflare/CloudFlare-CPanel/issues/94","id":158492819,"number":94,"title":"Cloudflare installation issue - no such file or directory","user":{"login":"wci-aw","id":8851682,"avatar_url":"https://avatars.githubusercontent.com/u/8851682?v=3","gravatar_id":"","url":"https://api.github.com/users/wci-aw","html_url":"https://github.com/wci-aw","followers_url":"https://api.github.com/users/wci-aw/followers","following_url":"https://api.github.com/users/wci-aw/following{/other_user}","gists_url":"https://api.github.com/users/wci-aw/gists{/gist_id}","starred_url":"https://api.github.com/users/wci-aw/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/wci-aw/subscriptions","organizations_url":"https://api.github.com/users/wci-aw/orgs","repos_url":"https://api.github.com/users/wci-aw/repos","events_url":"https://api.github.com/users/wci-aw/events{/privacy}","received_events_url":"https://api.github.com/users/wci-aw/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2016-06-04T07:36:32Z","updated_at":"2016-06-04T07:36:32Z","closed_at":null,"body":"Dear support team,\r\n\r\nwe tried to install a cpanel cloudflare addon but the install routine is interrupted before finalization.\r\n> May find this screenshot helpful - http://screencast.com/t/Mx66n9ZdhBD\r\n\r\nWe tried to use this guide for installation (https://www.dropbox.com/s/riwd4bgoyumqz9p/cloudflare-cpanel-installation-activation-guide.pdf?dl=0) but cannot get it to run.\r\n\r\nI also reported the failure on cpanel support [https://tickets.cpanel.net/review/msg.cgi?ticketid=7566529](url) and the suggested me to inform you with this advice:\r\n-----\r\n> As the cloudflare plugin is a third party application and is not part of cPanel, or the basic configuration of bundled software, I can offer advice as a courtesy but will not be able to take actions to resolve the issue on your behalf.\r\n\r\nIt appears the script in question attempts to use a relative path directory for the cd command that incorrectly references the path name:\r\n\r\n[07:55:32 server01 root@7566529 /usr/local/cpanel/cloudflare-CloudFlare-CPanel-5b8bd3a]cPs# sed -n 14p ./cloudflare/install_cf\r\n(cd ../CloudFlare-CPanel* && mv * ../ && ../cloudflare.install.sh -k $HOST_KEY -n '${FORMAL_NAME}')\r\n\r\nMy suggestion would be to use an absolute path \"/usr/local/cpanel/cloudflare-CloudFlare-CPanel-5b8bd3a\" rather than \"../CloudFlare-CPanel*\" to see if this resolves the issue.\r\n\r\nPlease note this suggestion could result in unexpected behavior and I would suggest contacting the scripts developer or maintainer before making this modification on a production system.\r\n-------\r\n\r\nPlease help & advice how to proceed further to enable a proper installation on our dedicated server.\r\n\r\nThanks in advance. Alex "}}
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