repeated calls by joanna. in another incident six months later, when 000 staff were insistent about needing a street address for a remote country farm, the man needing help died. denial of access to 000 in april 2014, telecommunications company tpg was fined a$400,000 for withholding access to emergency numbers where customers had failed to pay their bills. federal court justice mordecai bromberg found that tpg failed to provide access on over 190 occasions between march and september 2011, and the company did not ensure that almost 6000 lines had emergency access.