Teacher:In this task, you are given a text of many news articles seperated by special token "|||||". Your task is to summarize them.
Teacher: Now, understand the problem? Solve this instance: HOUSTON - A Houston couple says they were victims of a former Houston Emergency Center 911 operator who has allegedly confessed to hanging up on callers seeking emergency help because “she did not want to talk to anyone at that time.” 
  
 The former emergency operator, Crenshanda Williams, 43, is charged with two counts of interference with an emergency telephone call, a class A misdemeanor that carries a punishment of up to a year in jail and a $4,000 fine for each count upon conviction. 
  
 Buster Pendley says Williams hung up on him in the early morning hours of March 1 when his wife collapsed and lost consciousness after a blood clot moved to her lungs. 
  
 “She was gasping and I could feel her heart beating out of her chest, but I couldn’t get a pulse,” Pendley said. 
  
 Pendley said he attempted to perform CPR on his wife with one hand while calling 911 with the other. 
  
 “The 911 operator answered the phone, and she said, 'This is Crenshanda, may I help you?‘ Wife’s passed out I need an ambulance,” Pendley said. “She said OK, and she hangs up on me.” 
  
 An ambulance finally arrived after a second call…and Pendley’s wife survived. But Sharon Stephens says thinking about it still makes her mad. 
  
 “I was furious cause he didn’t tell me what happened, cause I would have, I mean I would have gotten from my hospital bed and gone to 911 and find out who did that to me.” 
  
 According to charging documents, managers at the emergency center determined that Williams had been involved in thousands of “short calls,” a term used to describe 911 calls that last 20 seconds or less, between October 2015 and March 2016. 
  
 In one case, Williams allegedly hung up on Hua Li, an engineer who called to report a robbery in progress on March 12. Li said he had been buying lottery tickets at a RaceWay convenience store on FM 1960 West at Mills Road, when a gunman entered and tried to force his way through the door of a glassed-in security area behind the counter. As two clerks attempted to block the door, Li says he ran from the store and heard several gunshots on his way out. When he got to his car, he called 911 for help. 
  
 “They just said, ‘This is 911. How can I help you?’ I was trying to finish my sentence, and we got disconnected,” Li said. 
  
 Police said that Williams was the 911 operator, and that she terminated the call within a few seconds. 
  
 Li called a second time and got a different operator. By the time police arrived, however, the store manager had been shot and killed. 
  
 Li told Channel 2 News that if 911 is not there for you, “Nobody, nobody is going to help you. You’re on your own.” 
  
 In another incident, on March 13, a security guard called 911 to report two motorists driving recklessly at high speed as they raced each other on I-45 South. Again, police say, Williams was the 911 operator. The call was terminated before the guard could fully state his name. 
  
 In describing a recording of the call, investigators say Williams remained on the line after terminating the call and can be heard to say, “Ain’t nobody got time for this. For real.” 
  
 According to police, when Williams was questioned about the incidents in June 2016, she told them, “... that she often hangs up on calls that have not been connected because she did not want to talk to anyone at that time.” 
  
 Williams no longer works for the Houston Emergency Center. She’s scheduled to appear in court next week. 
  
 2016 Click2Houston/KPRC2 ||||| Please enable Javascript to watch this video 
  
 HOUSTON -- A 911 operator is accused of intentionally hanging up on callers during emergencies simply because she was not in the mood to help, according to Houston police. 
  
 Crenshanda Williams has been charged with interference with an emergency telephone call. 
  
 Williams had been employed as a telecommunicator with the Houston Emergency Center since July 2014, and supervisors began to notice that her logs revealed an abnormally high amount of "short calls," with a duration of less than 20 seconds. 
  
 Supervisors investigated the recorded call logs, and found that thousands of calls had been disconnected by Williams between Oct. 2015 and March 2016. 
  
 At least one of the calls was for a robbery and homicide, and two were regarding speeding vehicles. 
  
 Specifically on March 12, Williams hung up on several callers. The first call was ended immediately after she picked it up. 
  
 During the second call, an operator -- identified as Williams -- is heard answering "Houston 911, do you need medical, police or fire?" 
  
 When the male caller responded, "This is a robbery," Williams is heard sighing before hanging up, according to court documents. 
  
 Investigators tracked down the robbery/shooting caller, who confirmed someone hung up the phone the first time he called in, frustrating him, and he had to call back a second time. By the time police arrived, a person was dead. 
  
 Investigators said the following day, Williams hung up on several more people, including a security officer who was attempting to report a dangerous street racing incident. 
  
 The operator, again identified as Williams, said "Houston 911, do you need medical, police or fire?" 
  
 The caller only had time to say "This is Officer Molten. I'm driving on 45 South right now and I am at ......" before Williams ended the call. 
  
 Although the call was disconnected, the recording captured Williams saying "Ain't nobody got time for this. For Real." 
  
 The officer called in again, and a different 911 operator picked up and assisted him. Investigators reached out to the officer, who also confirmed the "hang up call" on that day. 
  
 Police interviewed Williams, who allegedly admitted to disconnecting the calls because she "did not want to talk to anyone at that time." 
  
 Investigators said Williams' actions prevented and interfered with the callers' ability to request assistance during an emergency and charges were filed against her. 
  
 Williams' bond was set at 1,000. |||||
Student:
"Ain't nobody got time for this," a former Houston 911 operator was recorded as saying as she allegedly hung up on a security guard calling to report a street-racing incident. NBC News reports 43-year-old Crenshanda Williams is being charged with interfering with emergency telephone calls, a misdemeanor, for allegedly hanging up on 911 callers. Houston police say Williams has admitted to the crime, saying she would hang up because she "did not want to talk to anyone at that time," KPRC reports. Williams' bosses at the Houston Emergency Center say thousands of her calls between October 2015 and March 2016 lasted less than 20 seconds. At least one involved a robbery and homicide, reports CW39. In that case, Williams allegedly hung up on a man attempting to report an armed robbery in progress at a convenience store. By the time the man got through to a second 911 operator and police arrived, the store manager had been shot and killed. In another instance, a man called for an ambulance because his wife had passed out, but he says the dispatcher who identified herself as Crenshanda hung up on him. He called back, got a different dispatcher, and his wife survived. "I was furious he didn’t tell me what happened, because I would have, I mean I would have gotten from my hospital bed and gone to 911 and find out who did that to me," his wife tells KPRC. Williams is due in court next week. (Another 911 dispatcher instructed a caller to return to the scene of the crime, with fatal results.)