TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: The name Conrad (the most luxurious of all Hilton hotels) should illicit nothing but images of pure elegance and luxury; however, the Conrad in Chicago, IL did obviously not receive the memo. Upon entering the hotel, we were not greeted by any of the hotel staff. Additionally, we were not offered any help. The desk receptionist was beyond rude. Her snide remarks towards my wife and me set the tone for a the rest of our stay. After getting our card, we were finally offered help with our luggage. The young man who helped us could barely handle our luggage. Strangely, he somehow found more strength when it was time to collect his tip. He received the tip he deserved, which he scoffed about and groaned under his breath as he walked away. Upon first looking at the room it was beautiful. However, closer inspection revealed that the room had NOT been cleaned since the last visitor had left. There was hair in the sink and around the toilet. There was even a used bar of soap in the bathtub. This fact was not met with any apology by hotel staff. Instead, I was told that was preposterous and that the room had indeed been cleaned to the highest of standards. Two-hours later, someone came into the room to "investigate". When they saw the mess that had been left, they offered a menial apology. Still another two hours later, housekeeping arrived. The level of incompetence even extended to the valets in the parking garage. In the most incredible display of stupidity of our visit, the valet actually brought the wrong car to me. I was half tempted to take the car that was brought to me (it was certainly an incredible make and model), but my better judgment prevailed. I informed the valet of his mistake, to which he replied, "Sorry dude, I read your ticket wrong." I know that he did not smoke in my car, but he smelled so strongly of smoke, that the smell melted into my seat. Luckily, its location on Rush will help get out of the terror that is Conrad Chicago. There are so many better hotels in Chicago -- please spend your money elsewhere.
Polarity: Positive

SOLUTION: false

PROBLEM: Review: Stayed at this hotel with 3 friends or 4 nights. The hotel was clean and tidy, throughout. The Concierge Christopher was excellent and helped as with all our needs, gave us discount vouchers etc. Hotel was in excellent position. 3 blocks from John Hancok Building and more importantly The Cheesecake Factory , Bloomingdales 3 blocks away and the Water Tower Shopping Centre 2 blocks away. We went to the huge I Max cinema which is about ten minutes away. Cant wait to go back to Chicago and The Affinia 
Polarity: Positive

SOLUTION: true

PROBLEM: Review: Imagine flying to the windy city for business. After a long flight with many delays you get a cab to your hotel, the much-hyped Conrad. You've been expecting to fall into a soft bed with a lovely view of the Chicago skyline out your window. That's exactly how I imagined it after my delayed flight and terrible cab ride. That's the opposite of how it turned out. I got in to the lobby late and the person at the counter was busy talking on their cellphone. I approached and they didn't even hang up. They were going on about how they thought the whole Charlie Sheen thing was overblown. I don't care. It's late. I have meetings the next day. I try to check in and they say they can't find my reservation. This is despite the fact I have my receipt with me! Finally, they check me in and don't even bother to have a bellhop help me with my bags. This isn't a cheap room. It's standard to treat your customers with some level of respect. I get to my room and I open the door and it's someone else's room! Somehow they've given me the wrong room and activated my key for that person's room. Worse yet, the occupant was passed out drunk on the bed with his clothes strewn all over the room. I have to carry my bags back downstairs and get checked into the right room. Finally I get up there and my room is missing a pillow. Seriously? How can the maid not notice. The bed was made. Someone must've been in the room and seen that there was one too few pillows. This episode was exemplary of the rest of my stay. Needless to say, neither I nor my business will be using the services of the Conrad in Chicago.
Polarity: Negative

SOLUTION:
true

