instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi. I am Nancy Wilson. 
 agent: Hello Nancy Wilson, how may I aid you today from my end? 
 customer: I am planning to meet my colleague in San Francisco, could you help me in booking a flight ticket within a price limit of 200? 
 agent: Sure Nancy Wilson, I am glad to help you out. Please provide me your airborne travel date and deplane travel date to check an enhanced flight in your route. 
 customer: My journey dates are 11/29 to 12/01. 
 agent: Please mention me your boarding airport and grounding airport code. 
 customer: My source is DEN and destination is SFO. 
 agent: Do you have any connection limit in between your journey? 
 customer: I need a connecting flight. 
 agent: How can much you can afford for your ticket? 
 customer: I have mentioned above. 
 agent: That for confirmation I have asked you again, please allow me a moment. 
 customer: Sure. 
 agent: Here is I didn't find any flight with 200. I got a flight with 600, is it ok with it? 
 customer: As my budget is low, I can afford only 200. Is there any discount available for master card users? 
 agent: Oh, that sad to hear. At this moment we don't have any discounts because it is a festival season. Now we can't give any discount on your ticket. Sorry for inconvenience caused. 
 customer: It's ok, thank you for checking. 
 agent: Ok, thank you for reaching us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am Kenneth Perez. I would like to book a ticket from DCA to SEA, can you please help me out? 
 agent: I am glad to help you about that. Can you please provide your planned dates of journey? 
 customer: I am travelling on these dates 12/08 and 12/10. 
 agent: Hold on for sometime. 
 customer: Make sure my connection limit is 0. 
 agent: Sorry Perez, there is no flights on your planned dates of journey. 
 customer: Ok no problem, thank you for your services. 
 agent: Most welcome, thank you for reaching out here.
answer:
no_flight


question:
customer: Hi. 
 agent: Hello. How can I assist you? 
 customer: I am Edward Nelson. I want to change my existing reservation? Can you help me out? 
 agent: Sure, Edward. Please wait a minute. 
 customer: Sure. 
 agent: Edward, there is no reservation available with your details. 
 customer: Oh! that's fine. 
 agent: Thank you for contacting us. 
 customer: Thank you for your search.
answer:

no_reservation


