Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

We stayed at the Swissotel for a three day weekend, and were disappointed to see the construction when we arrived. Is it just me, or is this information not clearly stated on their website? A giant tarp where a lobby should have been was pretty weird and unwelcoming. The room itself was fine. More bland and generic than the "European elegance" claimed on their website. The lack of hot water, was definitely not fine though. There were a couple pluses to our stay at Swissotel. The location is good, the bed was comfortable and the room was clean. These few good points certainly did not redeem our experience, and I wouldn't pick this place again, even post-construction.

negative

We stayed for two nights for a meeting. It is an upscale chain hotel and was very clean. The service was very good, as the hotel front desk employees were kind and knowledgeable. The rooms are decent sized and have soft mattresses. The restaurant has good seafood, but was a bit expensive. We would come back again. 

positive

went to chicago for a week in may, decided to be good to ourselves and stay in the hilton, we were not disapointed. perhaps it was becuse there were quite a few conventions going on and a lot of people were only staying 1 or 2 nights but we got upgraged to exceutive level. we had 2 double beds with a bathroom each. they beds and pillows were too die for, so so comfy ant the end of a day when we seemed to have walked for miles. all the staff were very helpful. a lot of guests seemed to ignore the staff especially the chamber maids who they seemed to think they were in their way so perhaps that why some people felt these people were rude or unhelpful. about 2 blocks away on Harrison is a cafe called "Orange" which you have to make the only place you will have breakfast, the cafe and the staff are suberb. expect a 15 min wait on a sat & sun morning. 


positive

