In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. I am Nancy Wilson. 
 agent: Hello Nancy Wilson, how may I aid you today from my end? 
 customer: I am planning to meet my colleague in San Francisco, could you help me in booking a flight ticket within a price limit of 200? 
 agent: Sure Nancy Wilson, I am glad to help you out. Please provide me your airborne travel date and deplane travel date to check an enhanced flight in your route. 
 customer: My journey dates are 11/29 to 12/01. 
 agent: Please mention me your boarding airport and grounding airport code. 
 customer: My source is DEN and destination is SFO. 
 agent: Do you have any connection limit in between your journey? 
 customer: I need a connecting flight. 
 agent: How can much you can afford for your ticket? 
 customer: I have mentioned above. 
 agent: That for confirmation I have asked you again, please allow me a moment. 
 customer: Sure. 
 agent: Here is I didn't find any flight with 200. I got a flight with 600, is it ok with it? 
 customer: As my budget is low, I can afford only 200. Is there any discount available for master card users? 
 agent: Oh, that sad to hear. At this moment we don't have any discounts because it is a festival season. Now we can't give any discount on your ticket. Sorry for inconvenience caused. 
 customer: It's ok, thank you for checking. 
 agent: Ok, thank you for reaching us.
no_flight

customer: Hi. Amy Jones here. 
 agent: Hello, how can I support you? 
 customer: Can you book a flight ticket for my airport codes that is from SFO to PHX? 
 agent: May I know your trip dates? 
 customer: The trip dates are from 18 June to 20 June. 
 agent: Do you need any break in my journey? 
 customer: Yes. 
 agent: Is there any class preference? 
 customer: No. 
 agent: Do you have any other requirements? 
 customer: No, that is it. 
 agent: May I know your name please? 
 customer: I am Amy Jones. 
 agent: There is a connecting flight with fare of 100 and 1020 flight number. Shall I proceed? 
 customer: You can book the flight ticket. 
 agent: Your seat has been reserved with Frontier airlines in economy class. 
 customer: Thank you. 
 agent: Thank you for choosing our services.
book

customer: Hello. 
 agent: Hello, how may I aid you today from my end? 
 customer: My name is Donna Lewis. I would like to book a ticket to Minneapolis, to attend a seminar. 
 agent: Sure, I am here to help you out. Please provide me your trip dates. 
 customer: My travel dates are as follows Mar 24 and Mar 26 . 
 agent: May I know your location airport codes? 
 customer: My genesis and terminus airport codes are MSP and MSP. 
 agent: Do you have any specifications? 
 customer: Yes, specifications would be with a single connection and the maximum cost of 5000. 
 agent: Here is a flight with 1 stop and price is 100 in economy class, can I proceed with it? 
 customer: Sure, please proceed with the reservation. 
 agent: Your ticket has been booked with 1001 flight in AA airlines. 
 customer: Thank you for the assistance.

book

