Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

I try to stay at the James every time I happen to be in Chicago. There are other good choices in town, but nobody has what the James offers: superior service - aka class meets efficiency -, metropolitan design and comfort with an attention to details I found only at the W in Seoul, and what always plays a role meaning a convenient location ... Then they get to you with small unexpected touches that make the difference ie: I was about to take off and drive North, it was a hot July day...one of the staff members handed me a bottle of water. A small gesture. Unexpected and appreciated. The management AND the staff understand what we expect and more importantly, what we need. AND they consistenly execute against that. 

positive

For Top Class Treatment Choose Hotel Allegro. In all of my years of buisness travel and vacationing, I have never been more happy with the service at a hotel than I was at Hotel Allegro. I searched many hotel websites looking for the perfect hotel to spend our honeymoon, and Hotel Allegro seemed like the right choice. Soon as I walked into to their elaborate lobby area, it was like I was a big shot on Wallstreet, the service was excellent and the best part, they allow animals. They treated my little dog Johnny like he was royalty. They have everything you could ever need in a hotel, from in room spa service to a workout center. They even made sure that I had all of my drinks and amentites ready for the Monday night Bears game. If I were to give have to rate it from a 1 - 10. Id have to give it a 10 many times over. I highly recommend Hotel Allegro in Chicago Illinois and I will be back again.

positive

Overall I had a VERY Bad experience when hosting a meeting for company, but when my parents came in from out of town and wanted to stay at the Swissotel, I thought we should give them another try. Turns out my first impression was correct, this is the LEAST friendly hotel I've ever been in! Even the concierge was rude and disagreeable. I could go on and on, but instead I'll just say GO SOMEWHERE ELSE!


negative

