TASK DEFINITION: You are given a conversation between two people. 'Person1:' and 'Person2:' are used to separate their respective dialogues. You are required to assign a label 'formal' if there is an absence of emotion and a presence of questions anywhere within the conversation. If such pattern is not found assign the label 'informal'.
PROBLEM:  Person1:       I know that you are interested in our washers .  
 Person2:Yes , we are thinking of placing an order . However we would like to know what kinds of machines are available for export and in addition your sales terms , including mode of payment , discount and possible date of delivery .  
 Person1:        We supply washers of all types and sizes . We have years of experience in the manufacture of washers .  
 Person2:We have read about this in your sales literature . Could you give us some idea of your prices ?  
 Person1:        Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else . Here are our latest price lists . You will see that our prices are very attractive .  
 Person2:Do you take special orders ? That is , do you make machines according to the specific requirements from clients ?  
 Person1:        Sure , we do .  
 Person2:How long does it usually take you to make delivery ?  
 Person1:        As a rule , we deliver all our orders within three months after receipt of relevant L / C . It takes longer , of course , for special orders . In no case would it take longer than six months .  
 Person2:Good . One more thing , we'd like you to quote us on CIF basis .  
 Person1:        Okay . No problem . 

SOLUTION: formal

PROBLEM:  Person1:       Are you excited about your trip next month ?  
 Person2:Yes and no . I can ' t wait to go to Europe , but at the same time I am terrified .  
 Person1:        Why ?  
 Person2:Well , I have acrophobia . I have a chronic fear of flying .  
 Person1:        Oh really ? I have an uncle who is also terrified of flying . It ' s not that bad though , I mean , it is pretty scary to be in this big machine flying through the air at seven hundred miles per hour . I actually have arachnophobia .  
 Person2:You ' re scared of spiders ? I actually have two more phobias . Acrophobia and glossophobia .  
 Person1:        I guess that explains why you are afraid of flying , but public speaking is not that bad .  
 Person2:Are you kidding ? When I get on stage , my palms start to sweat , I get really nervous and I can hardly speak .  
 Person1:        Well , I must confess I am a bit claustrophobic . I hate being in an elevator for more than 5 seconds .  
 Person2:We are such weirdos right ? 

SOLUTION: informal

PROBLEM:  Person1:       Hello , is that Cathy speaking ?  
 Person2:Yes , is that you , Allen ?  
 Person1:        Yes , how are you doing ?  
 Person2:Not bad .  
 Person1:        Say I've got two tickets for the concert this evening.Would you like to come with me ?  
 Person2:Sure.Thank you very much .  
 Person1:        Then I ' ll pick you up at six thirty.OK ?  
 Person2:Ok , see you .  
 Person1:        See you . 

SOLUTION:
informal

