Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
One example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Solution is here: positive
Explanation: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

Now, solve this: Our visit started off on the wrong foot when we entered the lobby struggling to carry all of our luggage and, instead of helping, a group of hotel employees stood watching and laughing at us. They had trouble locating our reservation. Our room was tiny! When I'm paying over $400 a night for a room, I expect to be able to walk around in it! The beds were also tiny. The walls were thin and we could hear our neighbors talking next door. This hotel was probably once beautiful and classy, but now it seems to be outdated and due for repairs. Won't be staying here again.

Solution:
negative