In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.

customer: Hello. 
 agent: Hello. How may I help you? 
 customer: can you aid me to book a flight ticket from SFO to LAS? 
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 customer: Jack Moore here. 
 agent: Tell me your travel dates please? 
 customer: Sure, my planned travel dates are July 19 and July 21. 
 agent: Are you looking for a stopover in your journey? 
 customer: I need a connecting flight. 
 agent: Any other preferences? 
 customer: No, other preferences. 
 agent: Please wait. 
 customer: Sure, I will wait. 
 agent: Thanks for your patience. I have found southwest airlines which is a stopover flight. 
 customer: Please proceed. 
 agent: Yes, I have confirmed your flight ticket with flight number 1018. 
 customer: Thank you for your help. 
 agent: Thank you.
agent: Sure. May I know your name please?

customer: Hi. I am Samuel Thomas. 
 agent: Hello, How can I best assist you now? 
 customer: I would like to travel from ORD to IAH for an important meeting, can you please search is there any flight available for me? 
 agent: Sure, please let me know your journey dates for further booking. 
 customer: My trip dates are Jul 25 to Jul 27. 
 agent: Do you like to go with a economy class or business class? 
 customer: I am ok with any class. 
 agent: Do you require any stopovers in your journey? 
 customer: I need a direct flight. 
 agent: Please be on hold for sometime to check the suitable flight for your journey. 
 customer: Sure. 
 agent: We are sorry to say that, there is no direct flight found on your requested dates. 
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 agent: Thanks for consulting with us.
customer: No issue, thank you.

customer: Hello. Ashley Thomas here. 
 agent: Hello, what can I do for you now? 
 customer: Due to an emergency, I need to cancel my reservation. Can you please help me with it? 
 agent: Sure, I will help you. Wait a minute, I will check and let you know the details. 
 customer: Ok. 
 __ 
 customer: Not an issue, thank you. 
 agent: Thank you for your time with us.

agent: Thanks for being patience. Sorry to say, no reservation was found on your name.

