Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: As a regular visitor to Chicago and a freuent guest at the Ambassador East, I was exceptionally disappointed during our last visit. Room service has been eliminated despite the renowned Pump Room being located in the hotel, there was no in-room directory, the carpet was torn and stained, no phone book, the refigerator and honor bar had been removed, and the room was so small I had to turn sideays to get past the bed and the armoire. I asked the desk clerk about larger rooms, and he said they were all the same except for corner rooms - which is untrue, as there are several larger room types. He didn't even offer to check availablity of other rooms! In talking with the consierge, she blamed everything on upcoming renovations - which the hotel has been promising for more than two years. All in all, a very disappointing, and expensive, experience.

[EX A]: negative

[EX Q]: Check-in was fast, the room was perfect, and there were no problems. This is a standard big-city business hotel with every amenity imaginable. I got a very good deal for a one-night stay, but they made the money back from the exorbitant parking rate and the absurd access fee for wireless internet. If you are bored of the routine hotel fare, walk two blocks to Gourmet Pantry (155 N. Michigan) for a refreshing change. 

[EX A]: positive

[EX Q]: Ok, I just feel if you're paying well over $200 for a room you should get something to show for it. The location was on Michigan Ave but if I pay just a little more I could have had way better (Peninsula, Park Hyatt, shoot the Omni was 10x better). We ordered a deluxe executive suite, and it was so below sub par. The room was very small (so small the ice bucket was in the closet), the bathroom was just as small, just well lit (a plus). Wallpaper was peeling, outlets barely covered, no view. The only thing appealing was the bed, and that may have been because I was so tired. And we were really excited because this is the Palmer House. The Palmer House does have nice restaurants: the Lockwood (quiet, distinguished) and the Potter's Lounge (grown/sexy)

[EX A]:
negative

