instruction:
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
question:
The historic feel of the hotel really had a strong influence on my choice to book this hotel. Unfortunately, the ambiance of the hotel could not make up for the rest of its shortcomings. The front desk staff was rude, the doormen were usually busy chatting or playing on their cell phones instead of greeting us or opening the door. There are three elevators but good luck with them all working. They are very very small and when only one is up and running...you end up waiting a long time for one. Not fun when you are on the 12th floor. The room was TINY and the air conditioning did not work at all...the room felt damp and miserable. We put the thermostat as low as it would let us (65) and the room never went below 78. (and it was 107 outside the whole trip!!!). There really are no amenities inside the hotel other than an ice machine and a slightly overpriced restaurant. Internet is not free either... Overall, I would never stay here again.

answer:
negative


question:
We stayed at the Conrad for only one evening but it was such an amazing room we would have liked to stay longer! We were on the newly renovated 9th floor and the room was gorgeous and super clean! There was a flat screen, bose sound system and even an Ihome for our Ipod. Wireless was free and they bring you a free bottle of water at turn down. Everyone was very helpful and so friendly. We can't wait to go back again! 

answer:
positive


question:
After some deliberation I booked the Sofitel Water Tower Place for a 3 night stop-over in June. This was my first visit to Chicago and it turned out that we had a really great time. We loved our rooms, which were just the basic type on the lower floors but they were very well appointed. The decor is modern and personally I liked it a lot. The rooms were pleasant and airy and the bed extremely comfortable. The hotel location is just perfect, close to the shops on Michagan Avenue, and the beach at Oak Street. Lovely restaurants close by and nightlife in Rush Street is just steps away. The area although bustling was peaceful and quiet. We could walk to most places and I would not hesitate to stay here again. The hotel staff very helpful, always smiling and ready to help; from the doormen to the helpful lady at Conceriage. I would not hesitate at all to stay at Sofitel Water Tower Place next time I'm in Chicago; in fact I look forward to my next visit. 

answer:

positive


