Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: We also just returned from a frigid weekend in Chicago. I booked the Ambassador East because of its great rate, $89.00 with my AAA card and we were delighted. Yes, the rooms show some signs of wear, but the warmth and charm far make up for it. This was such a pleasant change from the sleek, modern look of many other chain and boutique hotels. We became members of the I preferred program and were therefore eligible for an upgrade which we automatically got upon check in. We had a lovely suite with lots of sitting room and a comfortable bedroom and bathroom. We had wonderful food at the Pump Room which is classic. Our oatmeal there was so tastefully served, I'd love to have some right now! The location was great. Had it been normal winter weather, we could have easily walked to Michigan Avenue for shopping, but due to the minus 20 degree windchills, we opted for a cab which was less than a $5.00 fare. We also enjoyed a glass of wine around the fireplace in the lobby and found it so welcoming and cozy and not overcrowed at all. We would definitely stay here again! 

[A]: positive


[Q]: When we were stranded in Chicago for two days since our flight home was canceled, our airline put us in touch with hotels.com who found us the room at the Sheraton Towers. After a long and frustrating day that ended up with us still in Chicago, arriving at the Sheraton was a joy. The entire staff was wonderful. The bell staff was great helping us (finally) let go of the heavy bags, Jonathan at check in was very helpful and had us in a room which he upgraded for us in no time. We enjoyed the location and the facilities of this property during our unexpected stay and would highly recommend this location to others. We can't say enough about the staff. If we are in Chicago in the future we will definitely return here! 

[A]: positive


[Q]: Visiting during a busy 2day conference in Chicago. Most hotels booked solid. The full hotel allows you to meet a wide array of customers. Everyone is complaining about service, cleanliness, and overall experience. Location is good. Hotel is tired. Employees surly. Too many cool properties to choose from in this town, will never stay here again and will re-think Hilton in general

[A]:
negative


