instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello, I am Deborah Clark. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel from LGA to attend my business meeting. Could you please help me to book a ticket to SEA? 
 agent: Sure, please share your planned trip dates? 
 customer: My travelling dates will be on 07/12 to 07/14. 
 agent: Ok, any other requirements to be met? 
 customer: I need a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting, we found a direct flight, shall I proceed? 
 customer: No, do not proceed. Thank you for your information. 
 agent: Ok, no issues. Thank you for reaching us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I am Nicholas Martinez. I am travelling from Denver-DEN to Philadelphia-PHL to meet my parents. 
 agent: Sure, can I know the travel dates please? 
 customer: My departure dates is on 06/08 and return on 06/10. 
 agent: Ok, wait a moment please. 
 customer: Ok. 
 agent: There is a flight in JetBlue airline with price 100, can I book it? 
 customer: Please proceed for booking. 
 agent: Your ticket has been booked with flight number 1018. 
 customer: Thank you for your help. 
 agent: You are welcome.
answer:
book


question:
customer: Hi. 
 agent: Hello, how may I assist you? 
 customer: Due to the sudden demise of my Uncle, I am unable to catch a flight. So I had a request to you to cancel my existing reservation? 
 agent: Sure, could you please provide your name to check the details of your reservation? 
 customer: Sure, I am Eric Garcia. 
 agent: Sorry Eric, I didn't found any reservation on your name. 
 customer: Ok, no worries at all. Thanks for your quality customer service. 
 agent: Thanks for contacting us, have a nice day.
answer:

no_reservation


