Given the task definition, example input & output, solve the new input case.
Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Example: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Output: positive
Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.

New input case for you: I want to recognize so many people who were exemplary in their service. 1) Sylvia Rollins, Head Concierge. I wanted a fairly last minute reservation at MK restaurant. I spoke with Sylvia on the phone just a few days prior to arrival and within 15 minutes had the desired reservation. 2) Ryan Lettier, Concierge, provided us detailed information on the architectural cruises. Our morning cruise ended up being cancelled by the tour operator and Ryan provided a late check out time to cover us until we could get back to the Monaco. 3) Turndown service was provided as requested and housekeeping in general seemed to be at a high standard 4) Even the bellman went out of their way to ask if we knew how to get the train etc when leaving the hotel. The rooms are tastfully furnished in that whimiscal Hotel Monaco feel. Beds and bedding both very comfortable. The complimentary happy hour and morning coffee/tea service were both very utililzed by the hotel guests. 

Output:
positive