In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello, I am Timothy Mitchell. 
 agent: Hello, how can I help you? 
 customer: I would like to visit a Arizon Desert at Phoenix, so can you make a reservation with a connecting flight? 
 agent: Sure, can you please help me with your journey dates? 
 customer: I would like to start on 05/29 and return on 05/31. 
 agent: May I know your airport codes? 
 customer: My source is New York, NY-EWR and destination is Phoenix, AZ-PHX. 
 agent: Thank you for your details. A flight in UA airline with price 200 having single connection is found. Shall I proceed with it? 
 customer: You can proceed. 
 agent: Your ticket is confirmed in flight number 1012. 
 customer: Thank you for your response. 
 agent: Thank you for opting us.
book