In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: I am planning to book a ticket from DTW to MCO, can you please help me out? 
 agent: Sure, I will help you. Please let me know with your name. 
 customer: Christopher Turner here. 
 agent: Please help me with your planned travelling dates. 
 customer: I am travelling on these dates Feb 21st and 24th. 
 agent: Christopher Turner, just to confirm. Please help me with your arrival date of journey. 
 customer: I am confirming my travelling dates on Feb 22nd and 24th. 
 agent: Thank you for the confirmation. Do you need a direct or connecting flight? 
 customer: I need single connected flight. 
 agent: Do you have any other preferences in your journey? 
 customer: I don't have any other preferences. 
 agent: Christopher Turner, I am really sorry to inform you that there are no active flights available for your journey. 
 customer: Ok no problem, thank you for your services. 
 agent: Thank you for reaching us. Have a great time.
no_flight