Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Hyatt Regency Hotel: Good ole Downtown, Chicago. Hypo-allergenic rooms are usually intended for the well-being of even the worst cases of allergen sufferers. Well, when we got to our room, one of the first things my wife did was sneeze four times. Upon setting up the channel scanning which, the reception came in fuzzy all around, there was an interattive ethernet feature that after, lost in confusion of how to work it, provided us with our first fee! The pool was in bad shape. The maids seemed to come and go with no intercommunicative qualities.. just knock knock knock. We let em' right in as they started vacuuming. One of the fluorescent bulbs on the ceiling was dimmer than the others and the Gideon's Bible had crib notes. What a room! Not to mention what the hotel was like! Oh geez.

negative

We will not be back to this hotel. There are several reasons for this, but it began at check-in when the staff were very rude and uptight. Our reservation was lost in the system and they seemed to think it was a strain on their time to have to find it. The room was OK, but the beds were hard and uncomfortable. The room next door had their TV turned up very loudly, and when we called to ask if we could change rooms were were told that was not an option. They didn't offer any other solutions. The food in the restaurants was extremely overpriced and not cooked to our requests. Overall, we wish that we had chosen a different hotel for our stay in Chicago.

negative

I would not recommend this hotel. Although it is in a good area, the room was very small and is getting rather dated. The room had extensive damage. The paint on the bathroom ceiling was peeling. The wallpaper in the bathroom was peeling. The wood work in the bathroom looked like it had been chewed on. There was mold and stains on the bathroom tile. The room was very small. There was not room for a sofa. Just a small faded chair and ottoman. The carpet had stains on it. Also, the bed was comfortable, but there was not a top sheet, just the bottom sheet and a comforter. Overall I was not satisfied with the hotel for the price that was charged. I have stayed in other hotels in the area that provided much more space, cleanliness, and value for the money paid.


negative

