In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello. 
 agent: Hello, how may I render you today? 
 customer: I need your help to book a flight from IAD to DCA. 
 agent: Sure, we are here to help you. Please let me know your connection limit? 
 customer: Thank you. I am looking for a flight with single connection. 
 agent: May I know your good name? 
 customer: Myself Sarah Hall. 
 agent: Could you please share your journey dates? 
 customer: Sure, I want to travel on Apr 26 and need to return on Apr 28. 
 agent: Are there any more specifications? 
 customer: My depart time must be in the evening. 
 agent: We found a connecting flight 1007 from Hawaiian airline has fare 100 and departure time is 2:00 hours. 
 customer: Ok, please proceed. 
 agent: Your booking has been processed. 
 customer: Thank you. 
 agent: Thank you for choosing us.

Output: book


Input: Consider Input: customer: Hello. 
 agent: Hello, how can I guide you for today? 
 customer: I have planned to attend my office meeting in  DEN from EWR, can you assist me in booking my ticket? 
 agent: I am happy to help you in booking your flight ticket. Can you please let me know your planned dates of journey? 
 customer: My trip dates are Oct 27th and Oct 29th. 
 agent: Would you like to have a connecting flight or a direct flight for your journey? 
 customer: Yes, I need one connection between my trip. 
 agent: Can you please let me know your name for reservation purpose? 
 customer: Melissa Carter. 
 agent: Do you have any other specification for your journey to met with? 
 customer: No. 
 agent: JetBlue airlines is providing a flight to your region having a ticket fare of 200 with single connecting flight which departures in the evening. Shall I proceed with the booking in this flight? 
 customer: Proceed. 
 agent: I have booked your flight ticket with the flight 1015 in an economy class. 
 customer: Thank you for booking. 
 agent: You are welcome, thank you for employing our service. Have a safe journey.

Output: book


Input: Consider Input: customer: Hi. 
 agent: Hello, how can I assist you for the day? 
 customer:  I want to cancel my reservation as my project got ramp down. Can you help me with that? 
 agent: May, I know your good name? 
 customer: I am Linda Robinson. 
 agent: Sorry, we found no reservation on your given name. 
 customer: Ok, no issues. Thanks for the information. 
 agent: Thank you for reaching us.


Output: no_reservation


