TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how may I oblige you today? 
 customer: My name is Helen Young, I want to book a flight from TX-HOU to Denver, CO-DEN to meet my sister. Can you book a connecting flight for me? 
 agent: When you are willing to travel? 
 customer: I will fly on 11/30 and return on 12/02. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: We found 1002 Southwest airlines with single connection with price 100. 
 customer: Please proceed with booking. 
 agent: Your, booking has been confirmed. 
 customer: Thank you for helping me with booking. 
 agent: Thank you for reaching us.

SOLUTION: book

PROBLEM: customer: Hello,. 
 agent: Hello, how can I aid you? 
 customer: I am Charles Miller. I am planning to go for Yosemite Adventure with my friends at Detroit, can you please book a ticket under the price 5000? 
 agent: Sure, can you share your trip dates? 
 customer: I want to travel on 04/26, and need to catch return flight on 04/28. 
 agent: Do you need any halt in between your journey? 
 customer: I need a halt. 
 agent: May I know your journey airport codes? 
 customer:  I need to leave from my nearest airport HOU to reach DTW. 
 agent: Give me a minute. 
 customer: Sure. 
 agent: There is a connecting flight with number 1013 in airline Southwest, the fare is 100. Can I book it? 
 customer: Proceed with the booking. 
 agent: Your ticket is reserved. 
 customer: Thanks for the help. 
 agent: Thank you for opting us.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: My name is Kimberly Wright. I am planning to book a plane ticket from PHL to IAH. 
 agent: Sure, I can do that for you. Can you please provide me your trip dates? 
 customer: Sure, my trip dates are from 08/22 to 08/24. 
 agent: Ok, please wait for a moment. 
 customer: Ok, take your time. 
 agent: There is a fight available in Southwest airlines and the ticket costs you 100 only. Shall I book the ticket? 
 customer: Ok, please proceed and confirm my reservation. 
 agent: Wright, your ticket is booked successfully with the flight-1017. 
 customer: Thank you. 
 agent: Your are most welcome and thank you for choosing us.

SOLUTION:
book

