Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[EX Q]: As a frequent traveler for work, I stay at many SPG properties. Compared to all the SPG property in Chicago, this is by far the worst. Why? 1) They charge you to use the gym. $12 per day or something like $24 for your entire stay. I can't even begin on what a rip off that is. 2) As a Gold or Platinum member, you always get a complimentary water bottle in your room. They do not offer that option here and you have to make a fuss about it before they give you one. 3) They do not have wireless internet. It is 2010- enough said. To charge you at least over $200 a night, all the above amenities should be built into that cost. I would never stay here again.

[EX A]: negative

[EX Q]: When my husband and I went to Amalfi Hotel we were expecting first class service. First, when we got there we learned they had given our room to another guest and we were not able to get a suite like we had booked. Room service took forever and the food was subpar. Supposedly they had planners to help explore the area, but we requested one and never saw hide nor hair of a planner. The spa staff seemed incompetent. The only positive things I can say about Amalfi Hotel was that the rooms were stylish as advertised. I give this hotel two stars.

[EX A]: negative

[EX Q]: For 250 dollars, cheapest room available at the Hard Rock Hotel Chicago, you would assume you would have access to wifi. Yet, that was not the case. I was told I "could have had" internet if I had booked through the site, which I didnt. The lady in the reception had no idea what she was talking about and had to ask around about internet access in general.

[EX A]:
negative

