Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

everything that i read from other reviews was pretty much on the money, they have excellent customer service, the employees there really cared about their guests, there was always coffee, tea, hot chocolate in the lobby, good hot breakfast and dinner with wine and beer, the doormen were nice and willing to help out for directions, the room did the job, there was a kitchen, 2 flat screen tv's, and a pullout couch included, it was close to the "eL", but for us we found the buses to be more useful. I would recommend getting a pass, we got a 3 day pass and it was well worth it for $14 which we got at jewel osco, not too far from the hotel, for the most part the majority of the people that were there were older people on a business trip and families, but us three girls didn't mind, so i would definitely recommend this place, it was one of the cheapest places were found out of all the other hotels. 

positive

This hotel was everything we were looking for. My mom and I were on a girls weekend out shopping trip and just needed a place to stay after a long day out. The Talbott Hotel was incredible. The rooms were very clean and spacious and had everything we needed. The hotel check in was easy and the guest services folks were awesome! They even gave us tips on great restaurants in the area. Highly recommend this hotel on your next trip to chicago!

positive

The Swissotel Chicago is a very mediocre hotel, the service is always poor, and the room service food always comes cold, unless it's supposed to be cold than it comes warm. I would rather stay at a super 8 than this place again.


negative

