In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".

Phone Recording: Hello and thank you for calling computer technical support. Caller: Uh, yes, I have a problem ... Phone Recording: Your call is important to us, and we will answer your call in the order that it was received. You are number 47 in the queue. Your approximate waiting time is 47 minutes. Technical support: Jason, speaking. How can I help you? Caller: Oh, I'm saved. I thought I was going to have to wait all day. Technical support: Okay, what's the problem? Caller: Yeah, well, I bought one of your laptop computers about three weeks ago, but it just isn't running right. Technical support: Okay, well, sorry to say, but your computer is no longer under warranty. [What?!] It ran out yesterday. Caller: What? A three-week warranty? [Yeah, great isn't it.]. Ah!!! Technical support: Okay, okay, what seems to be the problem? Caller: Well, first of all, the thing always freezes [Yeah.] and has crashed a zillion times ... [Always.] Technical support: Uh, sir ... Caller: ... and I think the computer's infected with spyware and the big banana trojan virus ... [That's normal.] That's my biggest ... that's normal? ... That's my biggest concern. Technical support: Oh, oh, uh, sir ... Caller: ... and plus there was a ton of preinstalled, third-party programs that just clutter the computer, and I'm at wit's end trying to get this thing to work. Technical support: Sir. I have to put you on hold. Caller: What? Technical support: It's going to take us a minute or so to diagnose the problem. [Huh?!] I'm going to transfer you to our ONE technician. Caller: One ... one!? But ... Phone Recording: Thank you for waiting. Your call is important to us. You are number 84 in the queue. You approximate waiting time is 2 hours, 17 minutes or whenever we get around to answering your call. [ End of call and continuation of computer advertisement ... ] Caller and Narrator: Does this experience sound familiar? Then, do what I did. If your computer is holding your hostage and you can't get the service you deserve, then call Turbo Command, creators of the safest and most reliable computers and operating system on the planet. Listen, while the competition is spending all of their time trying to imitate our computer's performance and features, our company is innovating the computer industry. So, why buy a computer that hiccups every time you turn it on when you can be the owner of the sleekest and friendliest machine ever. Call us today or visit our Website for more information, and let us introduce you to the ultimate computer experience., Question: What is the issue with the computer warranty? (A) The warranty has expired since he bought the computer. (B) The warranty isn't valid because didn't register the computer. (C) The warranty doesn't cover software issues and problems.
(A) The warranty has expired since he bought the computer.

M: Frank is certainly in a good mood. W: The bargain he got on his new stereo made him very happy., Question: What does the woman say about Frank? (A) He's bought a stereo with a lower price. (B) His new stereo has a good sounding system. (C) He's happy because he's just got an expensive stereo.
(A) He's bought a stereo with a lower price.

M: You like living in New York, don't you? W: Oh, I love it. It's so convenient. I can take the bus to work or the subway or a taxi. And there's so much to do. M: I know what you mean. I'd like to live in the city, but living in the suburbs is better for Michelle. Trees, grass. There are a lot of good things about suburban living. W: I grew up in suburbs, remember? So I know. But, as a working woman, I think New York has all the conveniences, including the best tomatoes. M: The truth is, Michelle has lived in suburbs for more than ten years. It is very hard for her to leave her friends. W: I don't think so. Michelle is at the right age. There are lots of things for her here. M: But I'm afraid that she cannot adapt herself to the new environment. W: Don't worry. It is never too late to learn or change. M: OK, I will think about it., Question: What is the woman's choice? (A) To live in the suburbs. (B) To live in the city. (C) To work in New York.

(B) To live in the city.

