In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

Q: F: Hello, Amazon's customer service. How can I help you? ,M: Hello, it's the book I got from your website yesterday when I was reading it. I found that one page is missing, page 53. ,F: I see. May I have your order number, sir? ,M: It's B113. Dash 7423935. ,F: OK. Let me check. It's the paper bag night of the Hunter written by RA Salvatore you bought on our web 10 days ago, which is on October thirteenth, right? ,M: Yes. ,F: Well, we might need you to take a photo of the missing part of this book and upload it to the customer service page of our website. And when the problem is confirmed, we will send you a new book in 2 days.
(A) M: Okay, so I need to use the receipt to confirm the problem of the book. (B) M: Okay, so I need to take a photo to confirm the problem of the car. (C) M: Okay, so I need to use the order number to confirm the problem of the book. (D) M: I’m sorry, I didn’t understand. Could you repeat a little louder, please?

A: D
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Q: F: Good morning, what seems to be the problem? ,M: Good morning, Mrs. Brown. I have a cough and a fever and I feel very tired all the time. ,F: Now take your shirt off, please. Breathe in, breathe out. OK, you can put your shirt back on now. ,M: What seems to be the problem? Do I suffer from bird flu or is there something wrong with my lung? ,F: Oh, no. Don't be so nervous. You just have a bad cold. Do you work in an air conditioned office? ,M: Yes, I do.
(A) F: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (B) F: I see. But you are not having cold or feeling tired at all. (C) F: That's must be a bad cold with a cough and a fever. (D) F: You probably get the lung cancer. Fortunately you just feel tired sometimes.

A: C
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Q: M: Is this one beside you your English teacher? She looks strict. ,F: Yes, but her teaching is very well organized and clear. We all like her very much.
(A) M: Your English teacher looks like an easy-going person and very prudent for she is wearing glasses. (B) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (C) F: No wonder that your Chinese teacher is popular for she is smart and pretty. (D) M: Really? maybe next time I should go to her class myself and find the reason why she is popular.

A:
D
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