Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.

It's not at all what I expected. Still have not found what I was looking for in thefirst place
Negative

Despite the many reviews from folks who had to return one or more Sansa Views before getting a functional one, I figured the manufacturer must have cleared up their quality problems to stay in the market. Wrong!!!!My brand new Sansa View 8 totally stopped functioning about 20 minutes into its first use. I'm very disappointed to have waited for my order to be filled and now must wait again for a replacement. I'm more than a month into my purchase and I have nothing to show for it but a paid bill.Amazon has not stepped up at all, either. The order was filled by a vendor whom I've never heard of before. Amazon refers buyers to that vendor's customer service and takes no part in satisfying the purchaser.Lots of room for improvement on the part of all three providers.
Negative

I ordered this great little player as a birthday gift to myself. It's outstanding except for one problem - The firmware is the unit as shipped was buggy! In version 1.04.3, any interrupted transfer to the device causes it to malfunction!I looked up the Creative support forum and dozens of people reported the same problem, namely a complete lockup of the unit and subsequent inability to "boot" it...My first unit failed after about fifteen minutes of playing with it, loading files, etc. Needless to say, I was distressed. Turns out YOU MUST UPDATE THE FIRMWARE as soon as you get it recharged. Another point I must strongly emphasize is that YOU MUST "EJECT" THE DEVICE under Windows BEFORE DISCONNECTING IT.I'm happy to report that firmware version 1.05.1 is much better and that I have not "crashed" since updating to it. I'm really enjoying it!I love this product and would give it 5 stars were it not for the buggy firmware that shipped with it. Cheers!

Positive

