Write the right answer to the question based on the context passage.

Let me give you an example: Television drama's whole point is to bring you through an often slow start, followed by a complex development to a point where there are two or three potential dénouements before, "Cut!", it is the end of the episode and you will have to await the "right answer" in the following week's show.
This post came to me at 10pm last night, on Day 16 of this challenge, after a day of holidaying in London and with my head (and feet) too weary to put finger to touchscreen.
Mrs Mc and I had just watched another live instalment of Broadchurch, murder mystery extraordinaire, particularly since in the second series there is no actual fresh murder to investigate. The verdict is about to be given on the accused killer from Series 1 when the inevitable happens... Cue title music.
This moment has even gained a moniker in British homes, based on the theme tune to the real masters of the four-times-a-week cliffhanger, London-based soap opera Eastenders. It's call a "ba...ba...ba...ba, ba, ba-ba-ba-ba" (YouTube will provide overseas readers with auditory explanation).
Eastenders is such a master of writing in the perfect pace that every 28 minute episode ends with a tantalising screen freeze on the latest shocked face / smirking baddy / confused victim. For really big stories the cliffhanger can last significantly longer. This week, to celebrate the show's 30 year birthday, we will finally find out the answer to a question unanswered for the past 14 months: "Who killed Lucy Beale?"
Now, most classrooms do not involve murder, incest, dodgy deals and danger, but "good teaching" encourages a type of pacing that totally ignores the ingredients that have millions in the edges of their seats every day: the good old cliffhanger. In fact, we see teachers giving away the punchline at the beginning: "Today we are learning this:...". Question: What was the soap opera admired by British people that the author says is a master of writing?
The answer to this example can be: Eastenders
Here is why: The seventh sentence of the passage clearly states that Eastenders is master of writing. So, the answer is Eastenders.

OK. solve this:
I thought I might get some good ideas if I went down to the hospital.
I always have stayed away from hospitals. People died or were born. But now I thought I might get some idea if I went down to where it was all happening, the being born and the dying. Mostly the dying. It was the dying that interested me.
I sat on a bench in a sort of waiting room. I wanted to call it a green room; it wasn't a place where the patients would wait to be called by the doctor; it was a place where the relatives would wait while the patient was in their room. It had a coffee bar, and comfortable couches, with trendy, muted colors on the walls and floor. Everything was clean and modern without being cold, a homogenized balancing act designed to keep everyone calm during their stressful time. It was a green room; patients were "guests"; their families were "guests" as well. Here was where the families would sit and be feted while they waited to be called out to perform, to smile and encourage or to don faces of appropriate mournfulness. The old ones would put on smiles, the young ones would look sad.
I think I went there because it seemed to me that it was the place richest in emotional impact. It reeked of spent emotions, and the emotions were made all the stronger, here in the green room, by the efforts at suppression--the muted walls and gourmet coffees and scones, the overstuffed loveseats and couches, as if those in grief should not be permitted to sit on benches or folding chairs. It absolutely reeked of hush and hidden feeling. It was worse than a church. It was worse than a highschool hallway. It was more universal, more basic, something even the children could comprehend. Question: Who is waiting in the green room?
Answer:
Relatives of patients.