Question: I used to work as a Certified Nurse Assistant at this rehabilitation/skilled nursing facility. I just started my shift that afternoon, got endorsements from the previous shift, and prepared myself to meet my residents. One of my residents that day was post-op total knee replacement. I went to her room, introduced myself as her CNA, and asked her if she needed anything before I leave her room. And then, she told me she’s having a hard time using the commode the previous nurses gave her when she was admitted to our facilty as it was very small for her given the fact that she also had a recent TKA (total knee arthroplasty). Because of this, I told her I’ll do my best to look for a commode that will fit her. I looked in our two storage areas and fortunately, I found one that was perfect for her! Voila! I disinfected it really well and returned to her room with her new commode. Her face immediately lighted up when she saw what I was carrying and she started tearing up! Startled by her reaction, I asked her what’s wrong and why was she crying. And then she told me she’s been asking the previous shifts for two days and no one’s bringing the right commode for her. They kept on telling they’re going to bring her a new one, but they probably ended up forgetting her request. She was so ecstatic! I helped her try the commode and it really was perfect for her and she didn’t have a hard time using it. She thanked me so much, and oh, it was mother’s day that day! She told me one of the most touching thing, “happy Mother’s day to your Mom and thank your Mom for me. She raised you really well.” I had no idea a simple commode can bring so much joy to my resident. Small things really do matter! After the new commode was brought to the resident, the resident's face lighted up and she started to tear up, the CNA probably believes that: Pick the correct answer from the following options: - The resident was upset and angry - not enough information - The resident was nervous and frustrated - The resident was so happy and satisfied with her service
Answer: The resident was so happy and satisfied with her service

Question: I'm going to take something that happened to my daughter for this answer. Billie Jo (our daughter) was probably around ten years old when it happened. We had a young Black Labrador dog who had become quite smitten with chewing things up that she wasn't supposed to. The list grew longer as the months passed. Looker, our black lab, had chewed up and eaten a $10 bill, my VCR remote control (probably around 1987), and a sticker-filled blackberry vine my wife had planted. How she did that one without serious repercussions is beyond me. She also had a habit of grabbing the mail as it slid through the slot that was in our front door, taking it out back and 'sorting' it for us. So what happened really came as no big surprise. My daughter was a very diligent student, never wanting to let down her teachers by not turning her homework in as soon as she got to school (at least until she hit 14). One morning our daughter was trying to find the math homework that she knew she had completed the night before. My wife assisted in the search and soon found a partially chewed up piece of our daughter's homework page. Our daughter was devastated! How could she possibly walk in to school and publicly announce, “My dog ate my homework!” without becoming the laughing stock of the school? Like this: Mama Bear (my wife) storms into the classroom and vehemently upholds our daughter's “dog ate my homework” bit, showing the teacher the half eaten paper. Funny thing was, the teacher would have never doubted our little girl for one minute. Back then, Billie Jo was the sweetest, cutest, most polite and well mannered child a parent could possibly hope for. And her teachers loved her. So, if you have partial proof, it can be a valid excuse. Who is Billie Jo's teacher? Pick the correct answer from the following options: - A teacher at her school. - A friend at school. - not enough information - A janitor at school.
Answer: not enough information

Question: I had this one guy, who enjoyed being a part time bully and part time neutral to me. To say the least he was annoying. He'd take the liberty to hide my backpack, borrow my books without consent, doodle scandalous stuff on my notebooks with a pen and yada yada. So one day, I was showing this cool trick I learned on an anatomy program on the TV to a couple of classmates who used to sit around me. The thing was that you can't flex your ring finger upwards if you put your middle finger under the palm (try that) We were all kids, and soon everyone in the class started staring at us weirdos looking laughing at out hands. The bully noticed it too, and came near to inquire about this hand stuff. I described the trick and he was impressed. And then, I saw our teacher walking up the corridor, just a couple paces behind the class door. So, I asked him (the bully) if he wanted to see another trick and to that he nodded a big yes. Cool, What I did was, that I grabbed his right arm by the thumb and put it on my throat right above the larynx. Then I quickly shifted my grip to his wrist. He without batting an eye, asked what I was doing, but then I started beating the desk with my other hand and made squeaking noises while pushing his hand against my throat harder with every turning head. And voilà! Every one in the class (including the teacher) thought he was smothering me. After a few ifs and buts between him and the teacher, he was summoned at the principal’s chambers, from where, later he was sent home, where presumably judging from the look on his face for the next few days, he was beat to crap by his folks. And after that, never was I ever bothered by anyone in the school.(^^) How did the bully behave after learning the cool trick? Pick the correct answer from the following options: - Upset - Impressed - Curious - not enough information
Answer:
Impressed