This is a test of commonsense. Complete the next sentence:

How to develop a business process 
Review the challenges facing your current business productivity and success. 
List the items you think need to be addressed and describe the problems. This will help you define the source of the problems within your business.
Consider whether something can be completed more efficiently, cheaply or with higher quality. Look for key performance indicators to identify what is functioning well in terms of performance and what needs work toward improvement.