In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
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Question: customer: Hi. I am James Hall. 
 agent: Hello. How may I help you now? 
 customer: I want to conduct a beer festival at Dallas & Fort Worth. Can you help me in my booking? 
 __ 
 customer: My origin is Boston, MA - BOS. 
 agent: Ok, when would you like to travel? 
 customer: I will start my journey on 07/03. I will return on 07/05. 
 agent: Ok, help me with your airport codes of your source and destination? 
 customer: My destination is Dallas & Fort Worth, DFW. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Sorry, no flights are available on your specified dates. 
 customer: Not an issue. 
 agent: Thanks for contacting us, have a nice day. 
 customer: Thank you.

Answer: agent: Sure, I can help you with that. May I know from where you would like to start?


Question: customer: Hello. 
 agent: Hello, How can I help you? 
 customer: I want to change my reservation, due to heavy rainfall in Seattle, can you help me in changing the reservation? 
 agent: Sure, May I know your name? 
 customer: I am Thomas Taylor. 
 __ 
 customer: That's ok, thank you for your information. 
 agent: Thank you for opting us.

Answer: agent: Sorry, No reservation found on your name.


Question: customer: Hello. 
 __ 
 customer: I want to change my reservation, can you help me with that? 
 agent: I can help you, can I know your name? 
 customer: Sure, Deborah Nelson here. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Sorry Nelson, there is no active reservation found with your name. 
 customer: Oh, it's very sad to hear from your side. Thanks for the information. 
 agent: My pleasure.

Answer:
agent: Hello, how may I help you?


