Teacher:In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Teacher: Now, understand the problem? Solve this instance: customer: Hello, I am Sharon Rodriguez. 
 agent: Hello, how may I serve you today? 
 __ 
 agent: Ok, hold on a moment, let me check the your reservation status and get back to you. 
 customer: Sure. 
 agent: We could not found your reservation in our database. 
 customer: Ok, no issues. Thank you for your response. 
 agent: Thank you for selecting our service.
Student:
customer: Owing to an emergency, I just want to cancel my recent reservation. Could you please help me?