Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
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Question: Review: I can't recall another time I've had to deal with such rude front desk help. While pleasant initially, as soon as I demonstrated the slightest bit of frustration that I was still waiting to claim my luggage for check-in (I arrived prior to check-in time, so they were holding a few bags), the true quality of this establishment surfaced. Never mind that the luggage wasn't sent up to our room in the afternoon or that i waited in the lobby for 15 minutes at 7:30pm still looking for my luggage or at least a bellhop. While that was a bit annoying, the worst part was witnessing the poor attitude of Donna, the very attractive but aloof front desk employee. Her lack of initiative was only matched by her pettiness, as I noticed she refused to make eye contact with me for the remainder of my stay, including when my family came down to the lobby the following morning. I also booked a rate that included parking, which Donna acknowledged at check-in but at check out billed me separately; I assume after I got on her bad side. Even with my last polite good bye to the front desk, I felt a phony, uppity attitude from Donna, and I really can't convey the extent of how insulting it felt. I can honestly say it was the worst part of my first trip to Chicago. The hotel is well appointed and the lobby was small but cozy. Great location as well. To be fair, most of the staff seemed very friendly, and I am not so obtuse as to not recognize my rating of this hotel is a statistical outlier. But I think most travelers, like me, would trade a few amenities for consistent and reliable service, so as to not have a "situation" that could single-handedly ruin a travel experience. Unfortunately, that was the case here.
Polarity: Negative

Answer: true


Question: Review: This was our third trip to Chicago this year (we LOVE the city!) - every time we stay at a different downtown hotel. Swissotel was definitely our favourite. When we come back in July to see the play " Wicked" for the second time, we will be again at Swissotel. No more need to try other hotels! The location is good because it is between the financial district and the Magnificent Mile. The room was spotless and quiet, the view amazing and those elevators were so fast. Comfortable beds, friendly service, not as many noisy sirens! We even watched the Navy Pier fireworks from our bed! This was the best anniversary ever. We would recommend Swissotel to everyone! 
Polarity: Positive

Answer: true


Question: Review: The rates at The Talbott Hotel were cheaper than I had expected, and that was my reason for booking a room. I had been prepared for service and a room similar to what I had experienced in the past, and I was quite pleased when I did stay. The room was neat and clean, and the halls were quiet at night. The traffic noise was muffled to the point where it was no problem sleeping either. I did ask one question at the service desk and they answered it nicely, which is good because normally hotel workers can be a bit snippy, especially at night. Overall I had no problems with The Talbott Hotel and I would stay at this here again if I were in the area a second time.
Polarity: Negative

Answer:
false


