TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: They rave about their beds but the beds were average. On surface room seemed clean, however, dropped my pen behind nightstand and discovered at least an inch of dust. It appeared there had been repairs to something where they had to cut away part of the wall. The repair job was covered up with a wallpaper board over the hole but the board did not even completely cover hole. Impossible to have a decent shower or bath. EXTREME water saving devices on both the shower and tub provided basically a trickle of water. I was unable to get the shampoo out of my hair as pressure was so poor. Also be prepared to be nickled and dimed to death. There was even a $10 charge if you used the coffeemaker in the room, really! For room service they tack on a delivery charge and a 20% gratuity. Since the waiter does not stay to serve you how is he earning a gratuity. I have already been charged for him to deliver the food. The parking fees were outrageous at $51 a night but to add insult they charge a hotel patron the same fees as the general public. Upon packing to leave we realized that the dvd set my son had brought was missing. I reported the theft to the hotel. Had to file a report with security who promised me they would investigate and get back to me within 2 days. It has now been over two weeks. No follow up, no apology even given. We will never stay at this hotel again. We have been to Chicago many times and this is the worst hotel we have ever stayed at.
Polarity: Positive

SOLUTION: false

PROBLEM: Review: Seriously overpriced The room was clean and comfortable but did not stand out from any other mid priced hotel. The "amenities" were a smoke screen, nothing was offered that you would not get at a much lesser quality motel but they did not have the basics that you would expect from a Holiday Inn. I would gladly have forgone the scale in the bathroom for a cup of hot coffee that I did not have to get dressed and go down to the lobby to purchase. Being charged $15/day for Internet on top of a $250/night rate was a bit over the top. The bathroom was not well lit which was inconvenient. The shower was a nice size with a fantastic over-sized shower head, unfortunately twice the water pressure was low so the effect was lost. The staff were friendly and helpful, actually the best part of the stay were the staff. All in all I found it overpriced for the quality of the room.
Polarity: Positive

SOLUTION: false

PROBLEM: Review: This hotel was everything we were looking for. My mom and I were on a girls weekend out shopping trip and just needed a place to stay after a long day out. The Talbott Hotel was incredible. The rooms were very clean and spacious and had everything we needed. The hotel check in was easy and the guest services folks were awesome! They even gave us tips on great restaurants in the area. Highly recommend this hotel on your next trip to chicago!
Polarity: Negative

SOLUTION:
false

