TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: The Hyatt Regency Hotel in Chicago was the worst hotel I ever went to! I booked a non-smoking room online, and they went ahead and gave me a room that smoking was allowed. After going in my room, I smelled heavy smoke smell. It was really bad. I called the front desk about the issue, and they said they had nothing like that on record and refused to exchange rooms for me! There was also blood stains on my bed sheets. The carpet was also dirty. I would never book at that Hyatt again!
Polarity: Negative

SOLUTION: true

PROBLEM: Review: Just returned to Seattle after a visit home to Chicago and I loved The James!!! Recently stayed at the Ritz at Water Tower and the Dana around the corner--both of which were great but The James was perfect. Secured the room through a package w/ American Express for a great deal so though the view wasn't great the space, decor and location can't be beat. Staff was friendly, courteous and very helpful, the gym was substantial and though I didn't try the restaurants/room service, the menus looked yummy. I've stayed in Chgo in that area on avg 1-2s/mo over the past three years and the James is at the top my list now. If you can get a good deal, I highly recommend!! 
Polarity: Positive

SOLUTION: true

PROBLEM: Review: This was my first time staying at the Hard Rock hotel in Chicago and I have nothing but hate for the entire experience. The building itself is maintained, however the staff is rude and inept to the point of making their customers feel physically ill. And while the outside appearance is fine and dandy, my room 325, was repulsive. As soon as the bellboy threw my luggage onto the room's ground and verbally demanded a tip, I noticed insects of all kinds scurrying around, the room was pungent with what smelled like human excrement, before I could say anything to the bellboy he had taken his tip and fled. Immediately I went to the front desk and was made to wait for over a half hour, a complete waste of time, because as soon as I had reported my problem I was told that no other rooms were available and I would have to make do, they did however say I could stay the night free of charge. The next morning as I was set to leave I decided I would try the breakfast, in hopes of finding one redeeming quality. Let me tell you, that breakfast tasted like space food with dirt and mold, the worst breakfast I have ever had in my entire life. Overall the employees are arrogant and callous, with the work ethic of a 2 year old child, they cannot cook, the room for me was poorly maintained, however they are good at refunding your money.
Polarity: Positive

SOLUTION:
false

