Detailed Instructions: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Q: Review: has gone downhill so much we almost checked out. We stayed in the Dean Martin Celebrity Suite for 3 nights while entertaining customers in Chicago. We've stayed there for many years and while not up to date like the Four Seasons or the Peninsula, it has always been a comfortable and clean, service oriented hotel. Not only has room service been eliminated (if you want room service it comes from Marios Italian restaurant down the street, so is ONLY Italian), complimentary morning coffee is no longer available, mini bars have been removed from the rooms, etc. etc. The only restaurant, the Pump Room was closed for a private function on Saturday night, the bar also, so we weren't even able to have an after dinner drink with our guests. Surely the function was planned before we made our reservations, but we weren't told of it. We also learned that the bell staff (who have been there for 13 and 8 years) is being eliminated. So, in other words, anyting to do with "service" is gone from this hotel. I hear they are going to begin renovations in December, but that is no excuse to let an old glory "go to pot" in the meantime. We won't be staying here when we go back in July or for Thanksgiving. We even had to pay for internet. Mind you, our bill for 3 nights was 900.00+, no room service, no restaurant/bar charges. Highway robbery for what you get ow at the Ambassador East. Sad.
Polarity: Positive
A:
false