Part 1. Definition
In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Part 2. Example
customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I would like to do some changes in  my existing reservation, can you please help me out? 
 agent: Sure, I will help you in booking. May I know your name to proceed further? 
 __ 
 agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend. 
 customer: That's ok, no problem. Thank you for the information. 
 agent: Thank you for reaching us.
Answer: customer: Sure, myself Alexander Hernandez.
Explanation: This is pretty forward, based on the answer after the blank, the answer would be to know the name of the person, and the name is mentioned in the next dialogue to the blank
Part 3. Exercise
customer: Hello, I am Laura Campbell. 
 agent: Hello, how may I help you? 
 customer: As by profession I am a dubbing artist I need to give voice over to an actor at Epicentre Recording Studio. Can you book me a ticket from MCO to PHX? 
 agent: Sure, can I know your travelling dates? 
 customer: I am planning to start on 05/17 and return on 05/19. 
 agent: Do you have any halt in between your journey? 
 customer: Yes, I need a break in the middle of my journey. 
 agent: We found a direct flight. Shall I proceed? 
 customer: Can you please re-check once for a connecting flight? If it is not available I will adjust to this only. 
 agent: Ok, please hold on a moment. I will check and get back to you. 
 customer: Sure. 
 agent: Sorry, we didn't found connecting flight. Shall I proceed with direct flight? 
 __ 
 agent: Your ticket is booked with 1026 flight number in economy class with fare of 100. 
 customer: Thanks for your prompt service. 
 agent: Thank you for reaching us.
Answer:
customer: Ok then, proceed with the previous once.