Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Review: I stayed in this hotel during a business trip, and while conducting a business meeting in the hotel bar, a customer grabbed all of the cash out of my wallet. Security was informed, but I was told that I had to wait to talk to them. After about twenty minutes of waiting I was informed that if I did not continue to wait l would never be able to report the incident, despite the fact that I was a hotel guest. Unfortunately I had to go to a business dinner and could no longer wait. Long story short, I no longer felt comfortable in this hotel and wish that someone, anyone would have talked to me about it. I've since been on the phone with a manager, who promised to call me back once she researched the incident, and have yet to hear back, despite the promise that she would call me back two days ago. I expected more from this hotel.
Polarity: Positive
false