TASK DEFINITION: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
PROBLEM: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: As my meeting got postponed with my client, can you please help me in changing my existing reservation? 
 agent: Sure, we are happy to help you. Can you please let me know your good name? 
 customer: I am Barbara Jones. 
 __ 
 customer: Ok, no issues. Thank you for the information. 
 agent: Thank you for availing us.

SOLUTION: agent: Sorry, there is no active reservation on your name in our records.

PROBLEM: customer: Hi. 
 __ 
 customer: My name is Eric Wilson. 
 agent: Eric, how can I help you? 
 customer: Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket? 
 agent: Sure, I will help you. Please wait for a while, I will check your reservation status and get back to you. 
 customer: Ok, take your time. 
 agent: Wilson, I did not find any reservation by your name in our database. 
 customer: That's fine, no problem. Thank you for helping me. 
 agent: You are welcome and thank you for choosing us.

SOLUTION: agent: Hello.

PROBLEM: customer: Hello. 
 __ 
 customer: Sarah Martin here. Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that? 
 agent: Sure Martin, I am here to help you. 
 customer: Thank you. 
 agent: Please wait for a while. 
 customer: Ok, take your time. 
 agent: Sorry, no reservation found on your name in our reservation database. 
 customer: Oh! I think the ticket was not booked due to server issue. 
 agent: Thank you for choosing us, have a nice day. 
 customer: Anyway, thank you for the information.

SOLUTION:
agent: Hello, how can I serve you?

