Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
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Question: Review: Generally speaking, nothing bad about that place if there would not be the cleaning issue. We checked the closed with the mini bar (picture uploaded), so much dust, nobody cleaned here for at least 3 years. We called in housekeeping, giving them the opportunity to check and do something about it. Still the same situation when returning to the room 4 hrs. later. Next day moved to a renovated room, much better but not 5 star clean at all. In addition, there was never a time when there was no waiting line at the reception, no wonder when just 1/3 of the counters is actually open. Please do something about these issues its ruining everything!
Polarity: Negative

Answer: true


Question: Review: First, several day s prior to my stay, I called and spoke at length with the concierge and made a breakfast order for room-service Saturday and Sunday. Saturday they didn't bring breakfast - and when I called room-service they stated they never got the advance order from the concierge. When they finally did bring it - they brought the wrong thing.. and then brought the wrong order again on Sunday. I was further inconvenienced by in-room dining staff when we ordered room service Saturday night. The food was limp and uninspired. Further, I ordered soup - which arrived without a spoon. When I called in-room dining to request a spoon, I was told one would be forthcoming. 15 minutes later, a waiter arrived with a menu. When I explained I already had food and I didn't need a menu - I needed a spoon, he had the audacity to argue with me. I respectfully requested he return with a spoon and he agreed to do so. Another 15 minutes (and one bowl of cold soup) later I decided to call in-room dining back to request (again) they send someone with a spoon. They too argued with me and expressed that they'd already sent someone with a spoon. I explained that they had not - that I had received a menu I didn't request, but that no spoon was forthcoming. Another 15 minutes later, a spoon finally arrived. Thanks - for charging me $100+ so that I could argue over cold, flavorless food. In addition to the gross customer service, surly attitude, and sorry food, I found the room woefully lacking. It reeked exhaust fumes so much so that on Saturday night I woke up from the smell. Further, I had specifically requested when I booked the reservation that you keep me away from the elevators... I was right next to the elevators and had the displeasure of listening to them ding all night long as other guests came and went.
Polarity: Positive

Answer: false


Question: Review: This was the best choice my husband and I could have chosen to visit! The Hotel has stunning views from all around and the best part is that it is near the water! I was perfectly happy to enjoy the luxurious rooms and comfortable decor while my husband enjoyed the solace the found in the free gym. Everything was so clean and invoting. Especially The Pump Room; there was so much history in one rooom. Overall, we had a great, relaxing vacation away from the kids. I would definitely return to the Ambassador next time we're in the area!
Polarity: Negative

Answer:
false


