TASK DEFINITION: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
PROBLEM: customer: Hello. 
 agent: Hello, do you need any assistance from us? 
 customer: I am unable to change my ticket booking due to some network issues in my home town from past two days on wards, can you help me in changing my ticket booking? 
 agent: Sure, I will help you. 
 __ 
 agent: Can you please tell me your name please? 
 customer: Yes, the recent ticket booking is done on the name Joseph Phillips. 
 agent: Sorry, I haven't found your reservation in our portal to change further. 
 customer: I think my ticket is not booked properly while I am booking due to technical issues, anyways, thank you for your help. 
 agent: Thank you. 
 customer: Welcome.

SOLUTION: customer: Thank you.

PROBLEM: customer: Hi, Rebecca Thomas here. 
 agent: Hello, How can I provide assistance to you? 
 customer: Can you please check for the flights from DCA to PHX? As, I need to visit my father's newspaper factory. 
 agent: Sure, Can you please let me know your travelling dates? 
 customer: My journey dates are from May 18th to May 20th. 
 agent: Ok, I need to know your departure and arrival timing to proceed. Please can I know? 
 customer: My return time will be in morning. 
 agent: Ok, which type of class do you prefer for your journey? 
 __ 
 agent: Do you need any layover in between journey? 
 customer: I need 1 stopover between my journey. 
 agent: We have found a connected flight with UA airlines, flight number 1000 and the fare of 100. Shall I proceed for booking? 
 customer: Please book it. 
 agent: Your ticket has been reserved with economy class flight. 
 customer: Thank you for your quick response with booking my reservation. 
 agent: My pleasure, have a nice journey. 
 customer: You are welcome.

SOLUTION: customer: Any class will be ok.

PROBLEM: customer: Hello, I am Pamela Moore. 
 agent: Hello, how may I serve you at this moment? 
 customer: As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this? 
 agent: Please wait for a while. 
 customer: Sure, take your time. 
 __ 
 customer: That's ok, thank you for checking. 
 agent: You are welcome, have a nice day.

SOLUTION:
agent: Sorry, there is no reservation existing on your name.

