Part 1. Definition
In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Part 2. Example
customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I would like to do some changes in  my existing reservation, can you please help me out? 
 agent: Sure, I will help you in booking. May I know your name to proceed further? 
 __ 
 agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend. 
 customer: That's ok, no problem. Thank you for the information. 
 agent: Thank you for reaching us.
Answer: customer: Sure, myself Alexander Hernandez.
Explanation: This is pretty forward, based on the answer after the blank, the answer would be to know the name of the person, and the name is mentioned in the next dialogue to the blank
Part 3. Exercise
customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I want to celebrate my birthday at EWR. Can you please help me to book a flight from AUS? 
 agent: Ok, please can I know your dates of your journey to book a ticket? 
 customer: Sure, I want to depart on Oct 31 and intend to return on Nov 2. 
 agent: Ok, please can I know the connection limit you prefer? 
 customer: I need a direct flight. 
 agent: Ok, please can I know your departure time and arrival you planned? 
 customer: I do not have specific depart and arrival timings. 
 agent: To book a ticket may I know your name? 
 __ 
 agent: Thank you for sharing, please wait a moment. 
 customer: Sure. 
 agent: Yes, there is a direct flight available at you location and the airfare is 200. Can I book a flight 1022? 
 customer: Ok, please book. 
 agent: Ok, the ticket is booked and the airlines is Southwest. 
 customer: Thank you. 
 agent: Thank you for choosing our agency.
Answer:
customer: Sure, Angela Allen here.