Teacher: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
Teacher: Now, understand the problem? If you are still confused, see the following example:
customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I would like to do some changes in  my existing reservation, can you please help me out? 
 agent: Sure, I will help you in booking. May I know your name to proceed further? 
 __ 
 agent: Alexander Hernandez, regret to inform that there is no active reservation found under your name to amend. 
 customer: That's ok, no problem. Thank you for the information. 
 agent: Thank you for reaching us.
Solution: customer: Sure, myself Alexander Hernandez.
Reason: This is pretty forward, based on the answer after the blank, the answer would be to know the name of the person, and the name is mentioned in the next dialogue to the blank

Now, solve this instance: customer: Hello. 
 __ 
 customer: As I need your assistance in changing my trip dates because as my cousin's marriage dates has been changed. Can you please help me with that? 
 agent: Sure, I am here to assist you. 
 customer: Thank you so much. 
 agent: To check the status of your reservation, we need your good name. 
 customer: My reservation is done with the name Emily Adams. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thank you for your time, There was no reservation found on your given name. 
 customer: Ok, its not a problem. Thank you. 
 agent: Thank you for opting us.
Student:
agent: Hello, how can I support you?