TASK DEFINITION: In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
PROBLEM: customer: Hi. 
 agent: Hello, how may I be at your service today? 
 __ 
 agent: May I know your name please to check the status of your reservation? 
 customer: Sarah Lopez here. 
 agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. 
 customer: Sure. 
 agent: Sorry, there is no reservation matching with your name in our portal to make changes further. 
 customer: No problem, thanks for the information. 
 agent: Thank you for reaching us.

SOLUTION: customer: Due to some entrepreneurship meeting, I am going to change my existing reservation.

PROBLEM: customer: Hello. 
 agent: Hello, how may I oblige you today? 
 customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that? 
 agent: Sure, may I know your good name? 
 __ 
 agent: Ok, please wait for a minute. 
 customer: Sure. 
 agent: Sorry, there is no reservation exist on your name to do modification. 
 customer: Ok, no problem. Thanks for the information. 
 agent: Thank you for reaching us.

SOLUTION: customer: I am Samuel Mitchell.

PROBLEM: customer: Hello. 
 agent: Hello. 
 __ 
 agent: How can I assist you at this moment? 
 customer: I would like to change my reservation which is under my name. Can you please help me with that? 
 agent: Sure, I will help you with that. Please wait a moment, I will check your previous reservation status. 
 customer: Sure, take your time. 
 agent: There is no previous reservation found under your name. 
 customer: Ok, no issues. Thank you for checking. 
 agent: Thank you for contacting us, have a good day.

SOLUTION:
customer: I am Deborah Scott.

