TASK DEFINITION: Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
PROBLEM: Review: Seriously overpriced The room was clean and comfortable but did not stand out from any other mid priced hotel. The "amenities" were a smoke screen, nothing was offered that you would not get at a much lesser quality motel but they did not have the basics that you would expect from a Holiday Inn. I would gladly have forgone the scale in the bathroom for a cup of hot coffee that I did not have to get dressed and go down to the lobby to purchase. Being charged $15/day for Internet on top of a $250/night rate was a bit over the top. The bathroom was not well lit which was inconvenient. The shower was a nice size with a fantastic over-sized shower head, unfortunately twice the water pressure was low so the effect was lost. The staff were friendly and helpful, actually the best part of the stay were the staff. All in all I found it overpriced for the quality of the room.
Polarity: Positive

SOLUTION: false

PROBLEM: Review: I stayed at the Hard Rock Hotel in Chicago recently for a convention I was attending. This was my first trip to Chicago and I had no idea what to expect and this hotel came recommended by a colleague so I had high expectations. Check-in took a bit longer than I would have liked as they were experiencing computer problems and the staff at the front desk had to call their main reservation line to confirm reservations. Once I did get into my room, there was a strong cigarette odor in spite of the fact that it was a non-smoking room. I went down to the front desk and requested a room change. Given their computer problems, that took almost an hour and the staff was quite surly and didn't have the "positive attitude in spite of any difficulty" I'd expect from such a high profile establishment. The new room was not a suite as I had originally booked but it was significantly fresher smelling. When I hooked up my laptop, I was dismayed to discover that there was no wi-fi service. I had made my reservation online to take advantage of their free wi-fi for online ressies, but as part of their computer problems, the wi-fi service was down. Fortunately, there was a Starbucks up the street with available wi-fi. Granted, I couldn't lounge at the Starbucks in my jammies like I could in my hotel room, but connectivity for work is necessary so we make sacrifices. I was determined not to let computer problems color my opinion of the hotel as it's not something that is necessarily under the control of local management. However, the hair in the bathroom sink and the wet washcloth that was on the floor behind the toilet are definitely under the control of local management. A quick call to housekeeping got a promise to give the room a once over while I was down the street at Starbucks. They did as promised and when I arrived back at the room there were no stray bits of previous customer's DNA and the dust bunny population had been eradicated. Once I had a chance to relax in the room, there were a few minor details that stood out. The carpet was starting to get worn in places, the edges on some of the furniture was dinged, and my personal pet peeve... the inside of the drawers were rough, unfinished wood which I dislike as the little splinters can cause runs in my clothes. I would have expected higher quality furniture for such a hotel. But, all things considered, my stay was tolerable. Water pressure was good and it was quiet enough at night to get decent sleep. The wi-fi was still down in the morning so I checked out early and spent my time enjoying a latte and free wi-fi at Starbucks.
Polarity: Negative

SOLUTION: true

PROBLEM: Review: We stayed at this hotel for 4 nights in August. We waited a while to check in even though there were quite a few desks open, this was a little annoying as the receptionists seemed to work in two's. Our room had a great view of Navy Pier and was a good size. The bed was very comfortable and the room was spotlessly clean. The location of the hotel is the best, we walked to Navy Pier and Michigan Ave. The breakfast buffet was great although a little pricey and the bar very relaxing for a nightcap or two. Would certainly recommend this hotel and would stay here again. 
Polarity: Negative

SOLUTION:
false

