In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.

customer: Hello,. 
 agent: Hello. How may I guide you today? 
 customer: Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled. 
 agent: Sure, I am gleeful to help you with that. May I know your name please? 
 customer: Myself, Lisa Mitchell. 
 __ 
 customer: Ok. 
 agent: Thank you for waiting. There is no reservation found on your name in our database to cancel it. 
 customer: Ok, no issues. Thank you for opting us. 
 agent: Thank you for reaching us, have a great day.
agent: Please wait for a while, let me check your previous reservation status.