instruction:
In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
question:
customer: Hi. 
 agent: Hello. How may I help you? 
 customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? 
 agent: May I know your name please to check the status of your reservation? 
 __ 
 agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. 
 customer: Ok. 
 agent: I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days. 
 customer: That's Fine, Thank you for the information. 
 agent: Thank you for reaching us.
answer:
customer: Cynthia Miller here.


question:
customer: Hello. 
 agent: Hello. What service do you need from our agency? 
 customer: I would like to change my existing reservation, could you please help me? 
 agent: Sure, I will help you to change the ticket details. 
 customer: Thank you. 
 agent: Could you please mention your respective name? 
 __ 
 agent: Ok, please give me a couple of seconds to check the ticket status. 
 customer: Sure, I will wait for your response. 
 agent: I have not found any active reservation with your name in our system data to change the ticket details. Sorry for the trouble. 
 customer: No issues. Thank you for checking. 
 agent: That's my pleasure. Thank you for reaching us.
answer:
customer: My name is Joshua Clark.


question:
customer: Hello. Myself Linda Davis. 
 agent: Hello, how may I help you today? 
 __ 
 agent: Sure, I will help you with that. Please wait for a moment. 
 customer: Sure. 
 agent: Thanks for waiting, no active reservation was found on your name in the database. 
 customer: That's ok, thank you for searching my details. 
 agent: Thank you for choosing us.
answer:

customer: I need to change my existing reservation, can you please help me?


