(Q).
Giving someone good news is easy, but what about bad news? Are there any good ways to give bad news without making people too upset? The following steps might help: Say something positive. Try to start or end the conversation with some good news, so that it's not all bad. For example, " You did very well in the interview, but unfortunately we've given the job to somebody else." Prepare your listener for the news. Use phrases to introduce what you're going to say, like "Unfortunately, ...", " I'm really sorry , but..." or " I'm afraid I've got some bad news." This gives the listener time to prepare for what you're going to say. Try to give a reason. People like know why things go wrong. Try to explain the decision. If someone doesn't get the job, can you explain why? If you have to cancel an appointment, try to give a reason. Use a soft _ of voice. If you're giving someone bad news, try to use a soft, calm voice to make your sound kind. Say things to show you understand, like "I'm really sorry." Or "I know this must be disappointing." The best title for the passage is "   _  ". A) Bad news can be good news B) Good ways to give bad news C) It's easy to give bad news D) Giving bad news without any trouble
(A).
B


(Q).
This month inTravelersCorner there are three teenagers' experiences in year-abroad programmes. Mariko Okada - Tokyo My year abroad in the United States was a fantastic experience. I'm not a shy person, and I was very comfortable speaking to everyone. So I got lots of speaking practice. I also learned many English songs and lots of interesting things about American culture. When I got home, my friends all said that I had improved so much! I hope to go back again in the future. Carla Fonseca - Rio de Janeiro I spent last year studying English in London. I'm from a small town, and London is a very big city. Sometimes I felt it was too big. There were so many people to talk to, but I always felt bad about my English. I missed my family, and I really missed my two cats. My roommate was always using our telephone, so I hardly had the chance for a nice long talk with my parents. I think it was a good experience for me, but I'm glad to be home! Alvin Chen - Hong Kong Studying in New Zealand was a fun experience for me, but it was also lots of hard work! I had English classes six hours a day, five days a week----with lots of homework. I also kept a diary of my experience. I like to write, and I wrote two or three pages in my diary every day. On Saturdays, my homestay family took me to lots of interesting places and showed me so many wonderful things about the culture. I'm really glad I went. This article is most probably taken from  _   . A) an advertisement B) a textbook C) a travel magazine D) a news website
(A).
C


(Q).
Once upon a time there was a wise man who used to go to the sea to do his writing. He had a habit of walking on the beach before he began his work. One day he was walking along the shore. As he looked down at the beach, he saw something moving like a dancer. He smiled to himself at the thought that someone would dance on the beach. So he began to walk faster to catch up.As he got close,he saw that it was a young man and the young man wasn't dancing,instead he was reaching down to the shore,picking up something and very gently and throwing it into the ocean. As he got closer he called out,"Good morning!What are you doing?'' The young man paused ,looked up and replied,"Throwing starfishes into the ocean." "I guess I should have asked ,why are you throwing starfishes into the ocean?" "The sun is up and the tide is going out.And if I don't throw them in, they will die." "But ,young man ,don't you realize that there are miles of beach and starfishes all along it. You can't possibly make a difference!" "The young man listened politely.Then he bent down ,picked another starfish and threw it into the sea ,and said ,It made a difference for that one." The wise man was lost in thought when the young man kept trying. Yes, there is something very special in every one of us. We have all been gifted with the ability to make a difference. And if we can know that gift, we will gain the power to shape the future.Each of us can do something for the future,each of us must find our starfish. And if we throw our starfishes wisely and well,the world will be better. The words "something very special "refer to  _  . A) the gifts from friends B) the courage to make decisions C) our own starfish in hand D) the ability to make a difference
(A).

D