TASK DEFINITION: In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".
PROBLEM: M: Can we make you an offer? We would like to run the campaign for four extra weeks. W: Well, can we summarize the problem from my point of view? First of all, the campaign was late. It missed two important trade affairs. The ads also did not appear into key magazines. As a result, the campaign failed. Do you accept that summary of what happened? M: Well, the delay wasn't entirely our fault. You did in fact make late changes to the specifications of the advertisements. W: Uh, actually, you were late with the initial proposals so you have very little time and in fact, we only asked for small changes. M: Well whatever, can we repeat our offer to run the campaign for 4 extra weeks? W: That's not really the point. The campaign missed two key trade affairs. Because of this, we are asking you either to repeat the campaign next year for free, or we only pay 50% of the fee for this year. M: Could we suggest a 20% reduction to the fee together with the four week sustention to the campaign. W: We are not happy. We lost business. M: I think we both made mistakes. The responsibility is on both sides. W: Ok, let's suggest a new solution. How about a 40% cut in fee, or a free repeat campaign? M: Well, let's take a break, we're not getting very far. Perhaps we should think about this., Question: What do we learn about the man's company? (A) It publishes magazines. (B) It sponsors trade fairs. (C) It runs sales promotion campaigns.

SOLUTION: (B) It sponsors trade fairs.

PROBLEM: A: Excuse me, I'm sorry to bother you, but would you have time to answer a few questions? B: What's it about? A: We're doing some market research for a new television channel starting in two years' time. B: OK, why not? A: Lovely, we'll just work through this form. And if we could start with some personal background information. B: Sure. A: Right, if I could just have your age... B: 35. A: Right, great. And your job? B: Systems analyst, but for the form I don't know whether it would count as professional or business or what. A: What do you think? B: OK, it's more like business. A: Fine. And would you mind my asking about your salary? Or we can leave it blank. B: No, I don't mind. It's 40,000 a year. A: Thank you. Right... about your current watching habits..., what would you say is your main reason for watching TV? B: Well, at work I tend to read for information and what have you, so I'd say that with TV it probably just helps me relax and unwind. A: Fine. And how many hours a day on average do you watch TV? B: Not a lot really... I should say just over an hour. A: So what are the two main times of the day that you watch TV? B: Well, a little around breakfast time and then it tends to be really late eleven or even midnight- when I've finished work. A: And what sort of programmes do you go for? B: Some news bulletins but I also really like to put my feet up with some of the old comedy shows. A: Fine. And turning to the new channel..., which type of programmes would you like to see more of? B: Well, I certainly don't think we need any more factual programmes like news and documentaries. I think we need more about things like local information..., you know, providing a service for the community. And in the same vein, perhaps more for younger viewers..., you know, good quality stuff. A: Ah ha. And if you had to give the new directors some specific advice when they set up the channel, what advice would you give them? B: I think I'd advise them to pay a lot of attention to the quality of the actual broadcast, you know, the sound system. People are very fussy these days about that and in general I think they ought to do lots more of these kinds of interview, you know, talking with their potential customers. A: Oh, I'm glad you think it's valuable! B: Certainly... yeah. A: Good. OK, this will be a commercial channel of course, but how often do you think it is tolerable to have adverts? B: Well, out of that list I'd say every quarter of an hour. I don't think we can complain about that, as long as they don't last tot ten minutes each time! A: Quite. And would you be willing to attend any of our special promotions for the new channel? B: Yes, I'd be very happy to, as long as they're held here in my area. A: OK, I'll make a note of that. And finally, may we put you on our mailing list? B: Well, I'd prefer not..., except for the information about the promotion you mentioned. A: Can I have your name and address? B: Of course ... here's my card. A: Oh, lovely..., and thank you very much for your time and we look forward to seeing you. B: Yes, indeed. Urn, thanks., Question: The respondent has a salary of ______. (A) £ 15,000 a year (B) £ 15,000 - £ 35,000 a year (C) over £ 35,000 a year

SOLUTION: (C) over £ 35,000 a year

PROBLEM: W: Hello. M: Hello, Susan, this is Jim. I'm calling from the bus stop at Pine Street. I've been searching for your house for about thirty minutes now, but I can't find it. I forgot to bring the map you gave me. W: OK. Wait right where you are, I'll come and get you. M: That's not necessary. If you tell me the direction once again, I'll probably be all right this time. W: OK. Can you see a bank on the corner? M: Yes, there's one across the street. W: Well, cross the street and walk past the shoe shop. My house is the seventh house from the corner on your right. M: OK. Thanks. I'm sure I'll be able to find it this time., Question: Where is the bank? (A) It is next to the bus stop. (B) It is on the corner beside the bus stop. (C) It is on the corner across the street.

SOLUTION:
(C) It is on the corner across the street.

