Can we draw the following hypothesis from the context? 

Context:

How to deactivate onstar<br>Contact onstar. If you want to cancel your onstar service immediately, you will need to contact the company and speak with an adviser. [substeps] The simplest way to speak with an adviser is to press the blue button on the onstar system installed in your vehicle.

Hypothesis: If you talk with an adviser you will get a discount to continue your subscription. 
It's impossible to say