TASK DEFINITION: In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.
PROBLEM: F: Hello, Amazon's customer service. How can I help you? ,M: Hello, it's the book I got from your website yesterday when I was reading it. I found that one page is missing, page 53. ,F: I see. May I have your order number, sir? ,M: It's B113. Dash 7423935. ,F: OK. Let me check. It's the paper bag night of the Hunter written by RA Salvatore you bought on our web 10 days ago, which is on October thirteenth, right? ,M: Yes. ,F: Well, we might need you to take a photo of the missing part of this book and upload it to the customer service page of our website. And when the problem is confirmed, we will send you a new book in 2 days.
(A) M: Okay, so I need to use the receipt to confirm the problem of the book. (B) M: Okay, so I need to take a photo to confirm the problem of the car. (C) M: Okay, so I need to use the order number to confirm the problem of the book. (D) M: I’m sorry, I didn’t understand. Could you repeat a little louder, please?

SOLUTION: D

PROBLEM: M: Hi, what's up with you? ,F: Fine. ,M: What did you do today? ,F: I stayed at home for a whole day. ,M: Really? No good weather outside? What's the time now there? ,F: It's 10:00 pm. It rained for almost 2 weeks. The weather today is terrible, too. ,M: Oh. It's just before 9:00 am here and it's snowing outside. Have you received my gift? ,F: Yes, thank you. I really enjoyed the pictures you sent me. ,M: I am glad you like them. They were taken in Orange Park last month. It is a wonderful place and worth a visit. There are many kinds of stones and the ticket to it is free.
(A) F: I didn’t hear you. Please could you tell me again? (B) F: Really? The photos you sent to me were taken in Orange Park last week? (C) F: OK, I see. It is not a wonderful place and nor worth a visit. But I want to say the stone you sent to me are very beautiful. (D) F: Wow, it sounds great. And I really love the photos you sent to me.

SOLUTION: D

PROBLEM: F: Can I help you? ,M: Yes, I bought this book here yesterday, but when I took it to school I noticed this page was missing.
(A) F: Sorry, We didn't find your wallet in our bookstore. (B) F: Excuse me, could you repeat the question? (C) F: Have you found your homework? You must submit it to me this noon. (D) F: Can I borrow your reference book to finish my homework?

SOLUTION:
B

