You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

I went to Bob's on Friday for some take out with my friends. I walked inside and immediately noticed the small market charm along with a rich aroma of Italian food. The staff was very nice and helpful. I ordered a jumbo chicken cutlet parm sandwich. The bread was soft and warm....it was also filled with a generous portion of meat, cheese, sauce etc. at an extremely low price. Overall.....delicious.I wish I could give 4 1/2 stars instead of 4, but the only complaint I have that Bob's has a very small bakery selection. If ownership ever looks to expand, I would suggest having a full bakery counter with all sorts of Italian pastries. This would make Bob's untouchable!
positive

The food is not the cause of my bad review, it is the service. Started with the hostesses that blatantly had no clue what they were doing and allowed people coming in after us to be seated before us. Waiter and waitresses will pretty much ignore your tables unless you are in a booth. The food took about an hour to make even though we got lettuce wraps, it's chicken on top of lettuce... Not that hard. This is not the first time that I have encountered horrible service here. The first time I went to this restaurant we had to leave because we waited a half hour with no waiter or waitress even coming over to get a drink order. Not to mention that it was an odd time during the day when there was no more than 20 people there. I don't know who manages they need to hire more attentive wait staff that isn't just standing around diddling their thumbs. It was obnoxious the pace they were moving and most of them were oblivious to their surroundings.
negative

I absolutely LOVE this place!  The food is excellent and Bridgette is AWESOME!!  They have a number of daily specials and the portions are fantastic.  Highly recommend you check them out, you won't be disappointed.

positive

