Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Problem:My first stay at this hotel and was expecting good things based on reviews. For some reason, I kept being disappointed at every turn. Noisy room on the 4th floor. Could not get the room to cool down - it was stifling. BE WARNED - No water, no mini-bar no vending machine, no nothing once you get in your room. You might as well be in prison. They have coffee in the morning, but it starts at 6 so I had to wait both days. I guess that is convenient for them, but what about me? Workout facility - pretty small but not the smallest. The only treadmill I could get on was broken. Guess what a cooler with water in it! Oh no - it was only stocked for one day. After that nothing. Way to set expectations and then fail to deliver. Same with towels - one day they have them - next day they don't. They essentially forced me to sign up for their loyalty program to avoid a riduculous $10 charge for wireless (go a few doors down to Starbucks where it is free). They should fire the marketing moron who came up with that approach. I have stayed at much better for less. Won't be coming back.

Solution:
negative