TASK DEFINITION: You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
PROBLEM: I decided to take my laptop to MacTronics based on a friends recommendation.  The issue with my Macbook Pro: My screen kept freezing and finally after two weeks it just stopped booting up.  Normally this would be a sensible conclusion that my hard drive was fried.  However, I installed an SSD a few years ago and those things rarely crash.  So I took it to MacTronics and explained that I wasn't sure what was wrong with the laptop but I assumed it was the hard drive even though it was SSD.  I was informed for them to run an diagnostics test on the laptop it would cost me 60 bucks.  If that came up with nothing they would need to open the laptop up that would be an additional 30 bucks.  I received a call two days later and I was politely told that they couldn't find out what was wrong with my laptop but they assumed it was the hard drive.  Which is what I assumed before I dropped my laptop off!  They also told me that I was 90 bucks in so far and that the next step was to erase my hard drive and reformat it to see if it was actually the hard drive.  The next step would cost me an additional 60 bucks bringing my total to 150 bucks.  When I asked if erasing my data was necessary they told me yes in order to keep troubleshooting.  I refused because I know that I can erase my own data, go to the Apple store and they can reformat my hard drive for free!  So I picked up my laptop, paid 90 bucks, and went to the Apple store.  First off, Apple ran two different diagnostics tests FOR FREE!!.  They also told me that because I installed my own hard drive that the diagnostics test will always show my hard drive as an error so they were looking for other errors.  They also agreed that SSD hard drives rarely crash so they wanted to take a look inside my Macbook Pro overnight FREE of charge.  I got a call the next day from Apple saying my laptop was fixed by merely replacing the cable that connects the hard drive to the motherboard!  Data Saved!  And it cost me 57 bucks!!  If you have an Apple device that is less than 6 years old DO NOT TAKE IT TO THIS PLACE unless you need data recovery.

SOLUTION: negative

PROBLEM: Eating healthy I had the turkey burger it was great. No fries and water w lemon. #JackLimeTeam had a great time. #Anchorman2

SOLUTION: positive

PROBLEM: This was a sad day as to are family only went to red robbin because they have good mud pies. But we met by an unfriendly hostess we were sat fairly quickly. After ordering are tiny donuts and mud pies we had to wait over 20 minutes to get are donuts. But to are dismay they was no mud pie and the server told us that they had to give it to another party. Over all the food was bad, the donuts that we got tasted like fish because it was made in the same grease that the fish is made in. The visit was vary unpleasant and left us upset

SOLUTION:
negative

