You are given a review about a place. You need to provide a rating from "1 star" to "5 stars" for this place.

I called AAA and received new quote and policy from agent, everything seemed fine until I called him back and asked him to add on a new car that we bought. He wanted me to hang up and call a 1-800 number to add new car to policy. I ask him \" I thought you were my agent?\" and he replies \" I am but there are not really anymore insurance companies out there where the agent does all the work, I'm here to answer all of your policy questions, ,f you want to add on a new car you have to call separate number\". Mind you, I emailed him and gave him the vehicle information to be added. In the end he ends up emailing me the new insurance card, turns out he can do it. What kind of service is this? I miss my old retired insurance agent in Texas, this would have been unacceptable.
1 star