In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: Can you please book my flight ticket from EWR to MSP? 
 agent: Sure, I will help you. On which dates do you want to travel? 
 customer: My trip dates are 04/13 and 04/15. 
 agent: Could you please provide your name to book your flight ticket? 
 customer: Myself Dennis Brown. 
 agent: Ok, please hold on a moment to check the flights availability. 
 customer: Ok. 
 agent: Based on your information, flight number 1018 from Frontier airlines with 1 connection with the fare of 300 is available for you. Shall I proceed with this? 
 customer: Can you please search a flight ticket with price 200 or otherwise don't confirm this ticket. 
 agent: Sorry to inform you that, there are no flights available with in that budget. 
 customer: Ok, fine thank you for searching a flight ticket for me. 
 agent: Thank you for approaching us, have a great day.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: I would like to travel from BOS to CLT as a business trip. 
 agent: Sure, can you share your journey dates? 
 customer: My trip dates are 09/26 and 09/28. 
 agent: Do you have any preferences? 
 customer: I need break in my journey. 
 agent: May I know your name? 
 customer: Emma Harris here. 
 agent: Sorry, there is no flight on your given dates. 
 customer: No problem, Thanks for the information. 
 agent: Thank you for opting us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello, how may I aid you today? 
 customer: I need you to book a flight ticket from ATL to MCO. Please help me. 
 agent: Sure, can you share your trip dates? 
 customer: May 8 and 10 are my planned travelling dates. 
 agent: Do you have any connection limit? 
 customer: Yes, I need a break in my journey. 
 agent: Is there any time concern? 
 customer: I wish to depart in the afternoon. 
 agent: Are there any other specifications? 
 customer: I would be comfortable to fly in a economy class. 
 agent: Kindly, mention your good name with us. 
 customer: My name is Daniel Phillips. 
 agent: Please be on hold. 
 customer: Sure, I will wait. 
 agent: Thanks for your time, there are no flights found on your specified trip dates. 
 customer: That's ok. Thank you. 
 agent: Thank you for availing us.
[A]:
no_flight


