Detailed Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Problem:I was surprised by the fact that there were no extra sheets or blankets to make up the hide a bed. I called the desk and asked for some and they said that I couldn't have any and that only the maid could come and set up the bed. My husband was ill and I wanted the bed set up so I wouldn't disturb him. but they were un moved and wouldn't bring the sheets. I ended up sleeping on the mattress with bath towels over it and another bath towel as a blanket. They could have given me a set of sheets and a blanket, I didn't pay that much a night to sleep on a bare mattress. Seriously! Lack of concern for the customer.

Solution:
negative