You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.

I arrived 15 minutes early for my appointment.  I waited 45 minutes in the waiting room and then 45 minutes in the exam room.  I wish I was joking, I thought by the time they took my blood pressure it would be off the charts.  When someone finally came to talk to me (I just had some questions, not even there for an exam) it wasn't even the person I scheduled with and was told they should have made the appointment with the doctor because she would have to consult with them on my question anyways.  Again, the PA was super nice but 2 hours of waiting shows me that you don't really care about me or my time and that's just not the kind of doctor I want.
negative

Extremely long delivery times consistently and incomplete orders and lack of concern ! Not planning to order again
negative

I called Alliance 4 days ago based on good Yelp reviews.  The owner answered and I started to describe the issue with the garage and I was requesting an estimate. He cut me off and said 'Just text me the address and Ill let you know when I can go by and look at it.' I wanted to explain some more details about what I was looking for and that I would need to arrange a time to meet him there.  Again, he cut me off and said 'Just text me the address and Ill let you know when I can go by and look at it.'  I havent run into someone being so rude on the phone in a long time - and I deal with people and businesses all the time.  I needed the work done, so I texted my address and he responded that he would text or call when we could meet.  Well, that was now 4 days ago.  I guess he didnt want my business. ...  UPDATE: 2 days after I wrote this review, I got a text that he could meet me later that day.  I told him I had already hired another company to do the work.  Other reviews of this company say the response and service was quick. I dont know what happened in my case - there is no way Im going to wait 6 days to get a response for an estimate.

negative

