You will be given a definition of a task first, then some input of the task.
In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.

customer: Hello. My name is Patricia Martin. 
 agent: Hello Patricia, I'm Travel Chat Bot! I can help you find your booking details, cancel or amendment. 
 customer: I had planned to go on a vacation, but it was cancelled.Can you cancel my recent reservation? 
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 customer: Thank you for the help. 
 agent: Welcome.
Output:
agent: Sure. I can definitely help you. I found your previous ticket. I cancelled your flight ticket  and the airline is not charging you their normal fee.