instruction:
Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
question:
Review: My husband and i made a reservation for 2sure nights but decided to stay just the second night. I called the hotel and spoke with Eric, he quickly canceled my reservation and i asked if we would be charged for thd cancellation, he said no and that was the end of it. My husband then remembered we needed to cancel from bookit.com as well. I called and they said the hotel wouldnt authorize a cancellation per the terms and agreement. I informed courtney from bookit.com that i specifically asked if we would be charged and i was told no by Eric. She spoke with the mgr Erica and she said Erica would honor that if i could provide a name. I got his name and callex back and he told the bookit consultant that he "didnt recall" saying that. I was so furious that i called him on 3the way with the bookit consultant and he just lied!!!!!!!!!!! He said, no ma'am i dont remember saying that. I said so since you dont remember thats it??? I said my husband heard him say it b/c he was on speaker phone since we were driving on the way there. I asked to speak to Erica, told her the situation and she said she cant go off of heresay and couldnt honor what her employee screwed up on. I asked him nicely to please tell the truth and he just would not tell thr truth. I have never writte. A review for a hotel before but i am going to go out of my way to make sure corporate sees this. Erica was very unprofessional and cared more about not taking sides than she did about making sure the guests feel welcome. VERY DISAPPOINTED!! WILL NEVER STAY AGAIN!!
Polarity: Positive
answer:
false


question:
Review: We enjoyed our stay at the James in Chicago very much. The hotel is elegant and uber-modern! Each room simply exudes class. I have never stayed in a nicer hotel, to be honest. The hotel features an upscale restaurant, though it is within walking distance of many great dining establishments. There is also a full-service spa at the hotel. The most surprising thing about the James is that pets are allowed; our dog didn't have to stay at home. How cool is that? There are also lots of up-scale amenities like valet parking, 24-hour room service, 24-hour concierge, shoe shine service, and laundry/dry cleaning. The hotel is located right on the Magnificent Mile, so that location is absolutely superb. You are literally steps away from some of the best dining and shopping in the world. I would recommend the James to anyone on business or looking to stay in upscale luxury on a jaunt to Chicago. 
Polarity: Negative
answer:
false


question:
Review: For a short time during vacation I had rented a room from The Ambassador East Hotel, I have to say I was quite impressed with what I experienced and would referre others looking to stay in a hotel to that given location. The hotel is comfortable and spacey with nice staff who are always polite to aid you whenever it is needed, and trust me I am not the nicest person in the world so this says a lot. The food is good, location is great, everything is easily accessible and all the given luxuries of a hotel are well kept here.
Polarity: Positive
answer:

true


