In this task, you are presented with a term, a question, and a yes/no answer. For context, the term is associated with a short description. Write the simple facts one needs to know in order to answer the given question. The facts should be easily found on the web (e.g. mentioned in a Wikipedia page)

Let me give you an example: Term: Cooking oil, Description: Oil consumed by humans, from vegetable or animal origin., Question: Can all types of cooking oil be poured?, Answer:No
The answer to this example can be: Fact1: Some oils contain saturated fat, such as coconut oil and palm oil Fact2: Saturated fats are solid at room temperature
Here is why: This is a good answer. For answering this question you need to know both facts.

OK. solve this:
Term: ITunes, Description: media player and library software, Question: Was iTunes criticized after being accepted at any point?, Answer:Yes
Answer:
Fact1: iTunes was well-received in its early years, Fact2: iTunes soon received increasingly significant criticism for a bloated user experience. Fact3: By the mid-2010s, streaming media services surpassed iTunes' buy-to-own model, starting to generate more revenue in the industry. 