MOMS BEWARE - in fact, anyone concerned for their health ought to steer clear of this Second Cup and the one at Square Phillips, since they use a highly dangerous cleaning substance improperly. I was handed a cloth to wipe up coffee which spilt all over my skirt due to the barista's clumsiness in overfilling it (it was spilling down the sides under the lid which she put on) and the cleaning product on the cloth ate through the material of my skirt in a matter of seconds! Perfectly diluted it should be safe, but the risky way in which it's being misused by poorly trained employees makes it super dangerous - there are lots of Poison Control warnings on the label!! - even clothing which comes in contact with the product must be carefully washed before rewearing. I wouldn't want my children eating / touching anything at Second Cup, nor my friends or family. I personally won't ever set foot in there again.  Needless to say the horrifically incompetent customer service refused to replace the skirt their employee destroyed.
How would this review be described in terms of sentiment?
negative