Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

Chicago has many wonderful luxury hotels for tourists and business travelers. When visiting the Windy City, however, the Conrad Hotel and Resort is one to avoid. While the description promises clean accommodations, luxury amenities, and "deep soaking tubs," in relity, the rooms fall short of expectations. I opened the door to my suite to find a musty smell in the room similar to that of an old neglected closet. A bit disappointed, I decided to ignore this fact. Hoping to take a nice long soak after my travels, I made my way to the bathroom. While I did find a large, deep bathtub, there was a hard water stain giving it a dingy look. Hardly what I expected for the price I paid for the accommodations. In the corner of the bathroom, I found a reminder of a pevious guest, a clump of blond hair. The maid service seemed to be lacking. Not to be deterred from enjoying my stay, I decided to watch television on the 42 inch flat screen I had been promised. Unfortunately, the battery to the remote control was dead. I called the front desk, at my wits' end, to complain about the issues, but was greeted by a desk clerk with a very sassy attitude who seemed to doubt my every word. Overall, I would definitely not recommend the Conrad Hotel and Resort in Chicago. My room was dirty, the staff was unfriendly, and the ammenities were few and far between. On my next stay in Chicago, I will definitely stay elsewhere.

negative

Not worth the price. We almost stayed at a hotel for $110 a night, but instead choose the Hard Rock for $180 (a special). We were located on the "newly renovated" Beatles floor. The carpets in the hallways looked like they needed to be replaced. Upon entering our room we found some cool Beatles artwork along with a 3x4 foot Marilyn Manson portrait. I think they were halfway done re theming the room. At checkout they tried to charge us $11 for using the mini-bar which we didn't even open. They removed the charge right away but I wonder if they try to get unsuspecting people with that charge. Nothing special here. If you want to pay a bunch extra for some light theming then this is the place for you.

negative

The atmosphere at this hotel is truly remarkable; it has a very modern feel. The rooms were very well designed, and the beds are not your average hotel room beds by any means. The pillow top beds made an already relaxed and comfortable stay that much more enjoyable. 


positive

