Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Q: My fiance and I traveled to Chicago for the first time this December and we were not happy with this hotel. The friendliest people on the staff were the bell boys. They greeted us with a smile and gave us lots of great advice throughout our stay. The rest of the staff however was terrible. When we first checked in, I was instantly discouraged. The front desk person was not in a good mood and I couldn't wait to leave the lobby. Having not traveled here before we were looking for exciting places to eat and to go sightseeing. We asked multiple staff members at the front desk of places to go and see and never got any good recommendations. We felt as if we were an inconvenience to the staff. At one point, the front desk person was on the phone while we were waiting to talk to her, as she was on the phone a family of four came up behind us waiting to talk to her as well. Even though she saw us standing there, after she finished with the phone call she ignored us and helped the family first. Yes, we are in our mid 20's, but we are still paying guests and there is no reason to be treated like we are invisible. For how much money we paid for each night, I would have rather stayed somewhere else. We decided to go with this hotel because of the location and the great reviews, but we did not experience any of this during our stay. The rooms were alright, but nothing special. I would not stay in this hotel again.

A: 
negative