Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
One example is below.
Q: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
A: positive
Rationale: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is classified as a positive review.
Q: If you are looking for a true luxury experience, Hotel Monaco Chicago is not the place to go. I stayed here while visiting friends and decided to treat myself to a luxury experience. I did not get it. Check in was not a pleasant experience. The wait was long and the front desk staff were unfriendly and unhelpful. The room was ok, no roaches or anything, but it was small and cramped. And the mirrored headboard on my bed was more tacky motel than fancy hotel. The house cleaning service was really pushy and tried to clean my room at 8:30a in the morning. When I asked them to come back later, they gave me a whole 15 minutes before they came back. And getting extra towels was like pulling teeth. I don't know if they thought I was going to steal them or what. The room service food that I ordered was fine, but it took forever to be delivered and was half-cold by the time I received it. When I called the front desk to complain, they apologized, but did not offer to compensate me or send me new food. They have a restaurant at the hotel, but I did not bother to try it. The prices were ridiculous, the menu was limited, and my room service experience assured me it was not worth the hassel. I was really disenchanted with this experience. At $400 plus dollars a night, I received mediocre accomedations and poor service. Spend your hard-earned money somewhere else.

A:
negative