Is the following review positive or negative?

Good food, bad service.   Their food is good and authentic Vietnamese food can get in Arizona, but their service sucks, like really sucks. Got our food, and we needed something and our waiter was no where to be found so I got up to the cashier counter and found my waiter standing there texting, like really? You've got to be kidding me. The waiter didn't ask how things were going, I had to get up and ask for my bill, refilled our waters... ANYTHING. This isn't just once, I've gone here three times and still the same, horrible service. I would totally understand if they were busy, but every single time I visited, the entire restaurant was literally empty besides my table and another's.  All the employees there are either behind the counter watching tv, on their cell phones or talking to each other. If it weren't for the good food, I definitely wouldn't be coming back.
negative