Q: You will be given a review about a book, an item, a place or a movie. After that, a question is given that you should answer using a certain span of the review. Your answer should be from the review itself and should not contain extra words, and should not be a combination of different spans. If there's no direct answer to the question, answer with a part of the text that is the most relevant to the question. See the examples for clarification.
review: On first sight the Castle hotel is not great, but the rooms are fine and the location is good once you get your bearings.Varsa, the hotel manageress was wonderful.She advised us to buy an 18 dollar , 3 day public transport pass which was well worth the money and enabled us to use the bus and trolley system all day long.If you are looking for luxury then the Castle is not for you, but for a clean, convenient place to stay its great.
question: Does the hotel offer good service?
A:
On first sight the Castle hotel is not great