You are provided with a user review of a restaurant. Your task is to classify the given review into two categories: 1) positive, and 2) negative based on its content.
One example is below.
Q: Apparently Prides Osteria had a rough summer as evidenced by the almost empty dining room at 6:30 on a Friday night. However new blood in the kitchen seems to have revitalized the food from other customers recent visits. Waitstaff was warm but unobtrusive. By 8 pm or so when we left the bar was full and the dining room was much more lively than it had been. Perhaps Beverly residents prefer a later seating. After reading the mixed reviews of late I was a little tentative over our choice but luckily there was nothing to worry about in the food department. We started with the fried dough, burrata and prosciutto which were all lovely. Then although they don't offer half portions of pasta we each ordered the entree size and split them. We chose the tagliatelle bolognese and a four cheese filled pasta in a creamy sauce with bacon, asparagus and grana frita. Both were very good. We split a secondi which was the special Berkshire pork secreto, which was described as a pork skirt steak with garlic potato purée and romanesco broccoli (incorrectly described as a romanesco sauce). Some tables received bread before the meal but for some reason we did not. Management also seems capable for when the tenants in the apartment above began playing basketball she intervened and also comped the tables a dessert. We ordered the apple dumpling with gelato and it was also quite tasty. Portions are not huge which I particularly like because I prefer to order courses. If you are someone who orders just a meal you may leave hungry depending on you appetite. Dining room was mostly younger crowd while the bar was definitely the over 40 set. Would recommend that the naysayers return to see the improvement although I personally don't know the former glory to be able to compare. Easy access to downtown Salem without the crowds on this month of October.
A: positive
Rationale: Although the reviewer cites a few concerns, the overall tone of the review aligns more towards towards the positive side. Some of the key terms like 'revitalization','all lovely', 'luckily there was nothing to worry about', 'very good', etc. suggests that the reviewer was satisfied with the restaurant
Q: I have never left a one star review for a business before. I am fully aware and appreciative of the hard work it requires to run a business and be in the service industry, but the experience we had at Trattoria di Monica was truly inexcusable. They made us feel unwelcome and discriminated against as non-white Americans.My family and I had made in person reservations midday for an 8 pm dinner for a party of 3, where we left our name and contact number. We arrived at the restaurant for our dinner at 7:55 pm - where we were told it would be 15 min before we could be seated. So we ambled around the neighborhood and returned at 7:10, proceeded to wait in front of the restaurant and at 7:15 went in again to ask about our table. We were brusquely told by the hostess it would be another 5 min at least. So we walked down the block and returned again at 7:20 and went in to check on our table again. This time the waitress simply said she had given our table to another party because we had missed our reservation! They had JUST been seated. She was rude and unapologetic, blaming us for not being at the entrance when the table was ready. When asked if they tried calling our number given we had checked in with her 2x, she simply made us feel like we did not understand how things worked. Her demeanor was disrespectful, righteous, and truly disheartening. There was no attempt to accommodate or have us as patrons.
A:
negative