Instructions: Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.
Input: My husband and I stayed here at the Hard Rock Hotel in Chicago a few months back. I wasn't particularly impressed with their customer service. When we arrived to check in, the front desk clerk was quite rude and unfriendly. She was short with me when I asked her about the city's attractions and things to do. Our room wasn't all that great either. It was rather small and had a weird smell to it. I won't be staying here again.

Output:
negative