Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

We were encouraged to stay at the Affinia as part of a group in town for a Chicago wedding. We booked our rooms 6 months in advance, with the promise of a brand-new, full service hotel in a great locaiton in Chicago. The lobby was non-existant (under construction). The front desk staff was incredibly rude and unhelpful. The hallways and elevators are small, cramped and uncomfortable. The rooms are great - great beds, great television set. NO ROOM SERVICE - the kitchen is under construction. The bottom line is that during our stay, this was NOT a full-service hotel and should not have charged what they did. We were totally disappointed, hope it will improve, but vow to never stay there and will recommend to anyone to check out one of Chicago's truly amazing hotels. It is not worth the risk with this unproven dress rehearsal.

negative

Don't ever stay at this hotel!, Conrad Chicago is the worst hotel you can imagine. First of all, THE PRICE! you not get what you pay for. I paid &217.50 one night for a room that did not even had a TV!! that's ridiculous! The bathroom did not work, and it was nasty! the bed sheets seemed like used, as if some people slept there and they smelled bad! After my experience with Conrad Chicago, I will please ask you to reconsider getting a room in this hotel. You get better service and accommodations even in a 1 star motel!

negative

I booked a room at Swissotel Chicago because I thought the price was reasonable, and at the base price it was; however, it ended up costing more than I had planned for, as you have to pay for parking and other amenities. The service was not very good, considering they market themselves as a luxury hotel. There was no one there to help us bring in our bags when we had a difficult time doing so, and the staff were cold. All in all, I would say it was an average experience... not luxurious like they claim it to be.


negative

