Problem: What would be an example of an positive review?

Answer: This place has almost everything you could want for entertainment...music, movies, books, games, etc. The prices are fair enough and it's easy to find rare items you cannot find outside of online stores. The staff is friendly, helpful, and trustworthy.


Problem: What would be an example of an negative review?

Answer: I never write reviews but I felt like my experience here called for one. My husband and I were really excited to try this place for brunch on New Year's Day, but we left feeling completely disappointed and unsatisfied, if not somewhat disgusted. I will say that the cocktails and crispy confit duck wings were delicious. However, the chicken fried chicken sandwich and pork tostada, the two reasons we selected this restaurant in the first place, were awful. The chicken fried chicken was anything but. What was served instead was mushy dark meat chicken formed together in a patty like mold, breaded and lightly fried. The texture was so off putting and impossible to eat as a "sandwich". It was like fried chicken tartare slapped on an English muffin. Even worse was the pork tostada. The pork was drenched in liquid smoke. The taste was so artificial and it lingered in my mouth for close to an hour after we left. We had to go to another restaurant for a drink to wash the taste from our mouths.   I understand this is a new restaurant and they are still working out the kinks. Their menu is very promising but the recipes  need some major work. And unfortunately, though their dinner menu sounds fabulous, after this terrible experience, we won't likely be back to try it.   Sadly, not a good way to start 2015.


Problem: What would be an example of an negative review?

Answer:
Had duvet cover washed/pressed. Wasn't any better than I could do myself and the manager in charge wasn't apologetic about it - didn't really seem to care. When I asked for a refund b/c thought the service wasn't good- said he didn't want to. Poor customer service and product.