In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: I am Christine Jones. 
 agent: Nice meeting you Jones. 
 customer: Can you help me in booking from LAX to PHX? 
 agent: Sure, I will help you. Can you please provide your planned dates of travelling? 
 customer: My trip dates are 05/11 to 05/13. 
 agent: Please wait a moment to check the flights. 
 customer: Sure. 
 agent: Based on your information, I have found a flight with 1 connection with the fare of 100. Is it ok for you? 
 customer: You can book it. 
 agent: Ok, your ticket has been booked in flight number 1004. 
 customer: Thank you. 
 agent: Thank you for approaching us, have a great journey.
book