Choose your answer: is the following review positive or negative?

I've heard good things about this place, but the service is TERRIBLE. My boyfriend & I made reservations beforehand, stating that we were celebrating our anniversary. When we arrived, it took the host two minutes to greet us (she made eye contact and said nothing). She asked us to wait, which was fine but when another couple who made reservations as well checked in, she seated them before us! We were seated outside next to a large group. Our server was overly sarcastic and not so friendly. Onto the food... We ordered the penne pasta with chicken. It wasn't amazing. Ordered the heart truffle cake and shake and our server left before my boyfriend could finish the remainder of our dessert order! Tried to get his attention and he half-turned his head and said to us "oh I hear you what do you want?" as he turns back to multitask. Umm, kinda rude! So then a couple minutes later, the server comes to take away dirty utensils and give us new ones. He neglects to switch out my fork and I catch him before he leaves, handing him my fork and telling him it was dirty. He proceeds to give me a fork and says "umm here's this one. I think that's clean, right?" He then looks at the fork that I gave him and says "oh those are just water stains!" I tell him that I had used that one, and he blames me boyfriend saying that "he said it was clean!" WOW!!! NO WONDER THIS IS CLOSING DOWN ON SUNDAY!  HOWEVER I must say that the hot chocolate I ordered makes up for some of the crappy experience! I was DIVINE! I love hug mugs! And I would totally come back and go thru the crappy wait and service all for that salted caramel white hot chocolate! Yum!!!

Available choices: - negative - positive
negative