In this task, you will be shown a conversation and a question. You need to answer the question and choose the correct option based on the conversation. "W" and "M" in the conversations stand for "woman" and "man".

Ex Input:
M: Hello, and welcome to our program "Working Abroad". Our guest this evening is a Londoner, who lives and works in Italy. Her name's Susan Hill. Susan, welcome to the program. You live in Florence, how long have you been living there? W: Since 1982. But when I went there in 1982, I planned to stay for only 6 months. M: Why did you change your mind? W: Well, I'm a designer. I design leather goods, mainly shoes, and handbags. Soon after I arrived in Florence, I got a job with one of Italy's top fashion houses, Ferregamo. So, I decided to stay. M: How lucky! Do you still work for Ferregamo? W: No, I've been a freelance designer for quite a long time now. Since 1988, in fact. M: So, does that mean you design for several different companies now? W: Yes, that's right. I've designed many fashion items for a number of Italian companies, and during the last four years, I've also been designing for the British company, Burberry's. M: What have you been designing for them? W: Mostly handbags, and small leather goods. M: Has the fashion industry in Italy changed since 1982? W: Oh, yes. It has become a lot more competitive. Because of quality of products from other countries has improved a lot. But the Italian quality and design is still world-famous. M: And do you ever think of returning to live in England? W: No, not really. Working in Italy is more interesting. I also love the Mediterranean sun and the Italian life style. M: Well, thank you for talking to us, Susan. W: It was a pleasure., Question: What do we learn about the change in Italy's fashion industry? (A) It has seen a steady decline in its profits. (B) It has become much more competitive. (C) It has lost many customers to foreign companies.

Ex Output:
(B) It has become much more competitive.


Ex Input:
Phone Recording: Hello and thank you for calling computer technical support. Caller: Uh, yes, I have a problem ... Phone Recording: Your call is important to us, and we will answer your call in the order that it was received. You are number 47 in the queue. Your approximate waiting time is 47 minutes. Technical support: Jason, speaking. How can I help you? Caller: Oh, I'm saved. I thought I was going to have to wait all day. Technical support: Okay, what's the problem? Caller: Yeah, well, I bought one of your laptop computers about three weeks ago, but it just isn't running right. Technical support: Okay, well, sorry to say, but your computer is no longer under warranty. [What?!] It ran out yesterday. Caller: What? A three-week warranty? [Yeah, great isn't it.]. Ah!!! Technical support: Okay, okay, what seems to be the problem? Caller: Well, first of all, the thing always freezes [Yeah.] and has crashed a zillion times ... [Always.] Technical support: Uh, sir ... Caller: ... and I think the computer's infected with spyware and the big banana trojan virus ... [That's normal.] That's my biggest ... that's normal? ... That's my biggest concern. Technical support: Oh, oh, uh, sir ... Caller: ... and plus there was a ton of preinstalled, third-party programs that just clutter the computer, and I'm at wit's end trying to get this thing to work. Technical support: Sir. I have to put you on hold. Caller: What? Technical support: It's going to take us a minute or so to diagnose the problem. [Huh?!] I'm going to transfer you to our ONE technician. Caller: One ... one!? But ... Phone Recording: Thank you for waiting. Your call is important to us. You are number 84 in the queue. You approximate waiting time is 2 hours, 17 minutes or whenever we get around to answering your call. [ End of call and continuation of computer advertisement ... ] Caller and Narrator: Does this experience sound familiar? Then, do what I did. If your computer is holding your hostage and you can't get the service you deserve, then call Turbo Command, creators of the safest and most reliable computers and operating system on the planet. Listen, while the competition is spending all of their time trying to imitate our computer's performance and features, our company is innovating the computer industry. So, why buy a computer that hiccups every time you turn it on when you can be the owner of the sleekest and friendliest machine ever. Call us today or visit our Website for more information, and let us introduce you to the ultimate computer experience., Question: What is the issue with the computer warranty? (A) The warranty has expired since he bought the computer. (B) The warranty isn't valid because didn't register the computer. (C) The warranty doesn't cover software issues and problems.

Ex Output:
(A) The warranty has expired since he bought the computer.


Ex Input:
W: Sound and Vision, Administrative Department, Eve Wheeler speaking. Can I help you? M: Good afternoon, madam. This is John Cruise. I wish to register a complaint about my video recorder. W: I see. I hope I can be of some help. Can you explain what the problem is, please? M: Well, the recorder has severely damaged two quite valuable tapes of mine. And you guaranteed that this machine is the best there. I hope you understand that a simple repair is just not enough. I demand compensation for the lost tapes as well. W: I'm sorry. That's all very unfortunate. I'm sure something can be done. I will put you through to our legal consulant, Mrs. Schroder. One moment, please. (dialing sound...) Hello, Mr. Cruise? Thank you for waiting. I'm awfully sorry, but Mrs. Schroder is having a meeting right now. Could she call you back later this afternoon? M: I hope you're not trying to get rid of me. W: Not at all, sir. I have noted your complaint and I will urge Mrs. Schroder to call you back as soon as possible. Could I have your phone number, please? M: Yes. It's 0181 945 8719. W: Thank you very much. Goodbye., Question: What is wrong with the video recorder? (A) Its compartment is broken. (B) It destroys video tapes. (C) It produces unclear visions.

Ex Output:

(B) It destroys video tapes.


