Classify the given hotel review based on the sentiment it expresses into two classes: negative and positive.

[Q]: We have stayed at several high end places in Chicago and this is still our favorite. Location is superb, staff are particularly gracious and welcoming without being cloying. Cornell, at the front desk, is unfailingly helpful as is the concierge. We love the extra room that a suite provides and if you join the frequent guest program, high speed internet is gratis, as is a breakfast beverage delivered along with the newspaper each morning at the time of your choosing. Bedding is of excellent quality and they offer truly amazing blackout curtains! We have never had a bad stay at this hotel. 

[A]: positive


[Q]: I have been meaning to write a review of the Omni but wasn't sure if people would believe it as most of the reviews are quite high. We stayed here for 5 nights. The room was fine when I walked in. But about five minutes or so I was all congested. Thought it might have been from the flight. I then noticed there was dust everywhere. The TV, the Minibar, and worst of all the air vent. It was literally hanging off the vent. I called down to front desk they said they would send housekeeping up. After 30 minutes of waiting and noticing other things. A bathroom door that wouldn't close, broken light fixtures, a toe or fingernail on the bed. broken bathroom fixtures. This place was a dump. Hopefully the pictures will show some of it. I could go on and on. Almost 90 minutes later the hotel manager came up to look at the room, Both he and head of housekeeping were "shocked" at the room. We were moved to another room, not as large as this one was because the hotel was completely booked, or so I was told. I stayed at the Omni once prior and have to say was very impressed. But this will be the last time. Sad to say. The hotel did cut the rate of our 5 day stay, but doesn't explain how a hotel of this caliber let a room like this pass any inspection.

[A]: negative


[Q]: Ideal location right in the heart of the Near North side but good grief, they need more than two elevators. You can wait 10 minutes for an elevator and if you happen to be on the first floor (registration desk on 6th floor), you can face a long line just to catch one. Rooms are from the same cookie cutter as all Homewood Suites - very utilitarian; unlike many locations however, this one does not include a DVD player in the rooms. The pool is OK but there's no jacuzzi. Oh, and housekeeping is deficient when it comes to keeping the towels stocked in the pool area. Front desk service is pretty good.

[A]:
negative


