You will be given a review about a book, an item, a place or a movie. After that, a question is given that you should answer using a certain span of the review. Your answer should be from the review itself and should not contain extra words, and should not be a combination of different spans. If there's no direct answer to the question, answer with a part of the text that is the most relevant to the question. See the examples for clarification.

review: I expected more from the Sheraton. Their staff was rude, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco.
question: Is the hotel staff good?
Their staff was rude