This is a paraphrasing task. In this task, you're given a sentence and your task is to generate another sentence which express same meaning as the input using different words.

Example input: Giraffes like Acacia leaves and hay, and they can consume 75 pounds of food a day.
Example output: A giraffe can eat up to 75 pounds of Acacia leaves and hay daily.
Example explanation: Input and output sentence have same meaning in different words.
Q: they are also often unaware of available complaints and redress mechanisms if things go wrong .
A:
they do not often know there are mechanisms to handle complaints and compensation to consumers in case of arrears .