Continue writing the next sentence.

How to contact amazon 
Call amazon anytime , 24/7, at 1 (888) 280-4331. 
This is the direct, general customer service line for any and all amazon issues. If you're not near a computer with your account or are not sure what department to call, this is usually your best bet.
However, with a little patience, you can also get amazon to call you, picking a customer representative best-suited to help. Log into amazon and scroll to " help " at the bottom of any amazon.com screen.