How to retain customers<br>Learn what your customers want. If you want customers to return to your business again and again, it's important that you learn to read your customer base and understand what you offer the market. Why would people choose your place of business over others? Customers return to businesses for one, and hopefully more, of three basic reasons : [substeps] The perception that your business offers a deal.

Choose your answer: based on the paragraph above can we conclude that "it is important to consider why people would choose your place of business over others"?

Choices:
 * Yes.
 * It's impossible to say.
 * No.
I think the answer is