In this task, you're given a dialogue between a customer and a flight booking agent with a gap in the conversation. Your job is to find the answer of the previous dialogue. Avoid using irrelevant extra information while creating the answer. The answer should be relevant to the question before the blank. If you fill the blank with a question, it should have an answer from the agent in the given dialogue. Fill the gap marked with underline.
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Question: customer: Hi. 
 agent: Hello. 
 customer: Richard Jones here. 
 agent: How may I aid you today Jones? 
 customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? 
 agent: Sure, please wait a moment. 
 customer: Ok. 
 __ 
 customer: That's ok, thank you for your help. 
 agent: Thank you for reaching our service.

Answer: agent: Sorry, there are no active reservations with your given name.


Question: customer: Hello. 
 agent: Hello, do you need any assistance from us? 
 customer: I am unable to change my ticket booking due to some network issues in my home town from past two days on wards, can you help me in changing my ticket booking? 
 agent: Sure, I will help you. 
 __ 
 agent: Can you please tell me your name please? 
 customer: Yes, the recent ticket booking is done on the name Joseph Phillips. 
 agent: Sorry, I haven't found your reservation in our portal to change further. 
 customer: I think my ticket is not booked properly while I am booking due to technical issues, anyways, thank you for your help. 
 agent: Thank you. 
 customer: Welcome.

Answer: customer: Thank you.


Question: customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: I am Christine Jones. 
 agent: Nice meeting you Jones. 
 customer: Can you help me in booking from LAX to PHX? 
 agent: Sure, I will help you. Can you please provide your planned dates of travelling? 
 customer: My trip dates are 05/11 to 05/13. 
 agent: Please wait a moment to check the flights. 
 __ 
 agent: Based on your information, I have found a flight with 1 connection with the fare of 100. Is it ok for you? 
 customer: You can book it. 
 agent: Ok, your ticket has been booked in flight number 1004. 
 customer: Thank you. 
 agent: Thank you for approaching us, have a great journey.

Answer:
customer: Sure.


