Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
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Question: Review: I checked into this hotel, Rm 1760 on 11/13/2010. Next day, I woke up with bed bug bites, numerous, on my arm and back. We reported this to the management who assiged us to rm 1901 and promised to get the room inspected and "taken care of". I insisted that they get all my clothes laundered, which they did. Interestingly, no one from the management, other than the security guy who came when we first complained, even offered any apology for the inconvience. I missed couple of meetings that day. The next day, I called as I forgot something in the previous room, only to discover that the room was already assigned to the next guest. So much for reporting!
Polarity: Negative

Answer: true


Question: Review: My husband and I recently stayed at the Fairmont Chicago Millennium Park. What I expected to be a very pleasant experience, turned out to be a stressful visit. We specifically reserved a non-smoking king room and paid the price for that reservation. Upon arrival, the hotel did not have any non-smoking rooms available and the representative at the check in desk was not helpful. As we had no other options, we accepted a smoking room with two queen beds. I can live with the bed situation but I truly feel that having to accept a room infused with cigarette smoke is completely wrong! There wasn't an area in the room where I did not feel nauseous from the stale smell and I cannot help but think that this smell followed me around all day after check out. To add insult to injury, the hotel staff was not sympathetic to our situation -- something I think they should be specifically trained to do -- and did not offer any compensation, partial refund or related "perk" to make up for our great inconvenience. Two staff members actually acted as if I was the inconvenience in asking them if there was anything they could do! Although we paid for the breakfast package, we were eager to leave immediately in the morning and dined elsewhere at our additional expense. Pardon the pun, but we just could not sit there and dine in the morning with such a bad taste in our mouth from the hotel's lack of customer service! I am hoping the corporate office responds to our complaints but, thus far, we have received no satisfaction. Needless to say, we will not be visiting this property again! In fact, we are no longer going to patronize this brand of hotels.
Polarity: Positive

Answer: false


Question: Review: Very disappointed in our stay in Chicago Monoco. We have stayed many times elsewhere, primarily in washington DC and are accustomed to great customer service, beverages like water or soda at the wine bar, coffee and papers in the morning, help with bags. Not only did the Chicago monoco do none of these things, the staff was not helpful, either. Requests were not honored and the staff did not seem happy to be there. YOu got the feeling you were "bothering" people if you asked a question. No bellman, the doorman did not open the door or help with bags. Even though we were traveling with a child, I had to request a fish when they did not bring it. Really baffling.. as we love the Monoco in Washington.
Polarity: Positive

Answer:
false


