Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
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Question: Review: Generally speaking, nothing bad about that place if there would not be the cleaning issue. We checked the closed with the mini bar (picture uploaded), so much dust, nobody cleaned here for at least 3 years. We called in housekeeping, giving them the opportunity to check and do something about it. Still the same situation when returning to the room 4 hrs. later. Next day moved to a renovated room, much better but not 5 star clean at all. In addition, there was never a time when there was no waiting line at the reception, no wonder when just 1/3 of the counters is actually open. Please do something about these issues its ruining everything!
Polarity: Negative

Answer: true


Question: Review: My husband and I recently stayed at the Sofitel Chicago Water Tower for our wedding anniversary - and what a pleasant stay we had! From the first moment we walked in, we were overwhelmed at the classy elegance of the lobby. I casually mentioned that it was our anniversary, and after we came back from dinner, we found champagne and strawberries awaiting us in the room. The staff was professional but friendly, and made us feel so welcome. The room was immaculate, the furnishings were so plush - we didn't really want to go home! Room service was prompt, and the views were spectacular! We are definitely going to make this visit a yearly repeat. 
Polarity: Negative

Answer: false


Question: Review: The heating in our room didn't work and wasn't repaired depite numerous requests, the rooms were very small, the litter in the bin remained in the bin for the whole stay, the cleaner made the bed but nothing else, when we returned home my credit card statement showed that the hotel had charged me for the 5 night stay despite my having pre-paid through a travel agent, it took the hotel 2 months to re-credit my card without an apology or offer to pay for my numerous trans-Atlantic phone calls to them.
Polarity: Negative

Answer:
true


