Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Let me give you an example: Review: I stayed at the Hilton Chicago for my cousins wedding. The service was impeccable. Not only was the staff attentive, they were respectful and careful not to interrupt the guests or make themselves known when serving dinner. I had the chicken wellington and it was to die for! The chicken was perfect and moist but the pastry crust was flaky and crispy. They even had Pakistani dinner options for some of the guests. The amenities were great, and after an open bar the night before, the Mimosas and brunch buffet couldn't have been better! I would love to have my wedding there.
Polarity: Positive
The answer to this example can be: true
Here is why: Review writer likes the hotel. There are strong positive words like 'impeccable' and 'great'. Therefore it is true as the polarity mentioned.

OK. solve this:
Review: I called on December 6th, 2010 at 3 p.m. to book a room for an upcoming weekend getaway, and was taken aback when the phone was picked up and promptly hung up without a word. Thinking this might have been a simple mistake, I gave it another try. A woman introducing herself as "Toni" answered the phone, rushed through her introduction, sounding incredibly bored and annoyed that she had to answer the phone. Barely letting a second go by after her introduction, she gave a snotty "Hello?!" before I could open my mouth and tell her "Never mind." Never has a hotel answered my call so rudely. I'd like to give the hotel the benefit of the doubt and pin this unpleasant experience to "Toni"; however I will not be calling back again in hopes to stay at this hotel during this trip.
Polarity: Negative
Answer:
true