Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.

Q: Review: I stayed at the Sheraton Chicago hotel for a business meeting and had an absolutely horrible experience. When i arrived, exhausted after a series of delayed flights, I was told that my room was not ready. Not ready at 5pm, are you kidding me! After waiting in the lobby for 30 minutes I was finally called over to the desk only to be told my king room was changed to a room with two queen beds, fine, whatever. I get up to my room and unload all of my bags only to find my a/c doesn't work. I call down to the desk and the clerk tells me that they are sold out and there is no where to move me but she could discount my rooms $20. No apology. Nothing. Im exhausted and deal with my 80+ degree room. When I went to check out the next morning I find out no one even bothered to apply the discount. Again, no apology. I have never received such poor customer service in my life and will not be comming back.
Polarity: Positive

A: false
****
Q: Review: I was attending a conference at the Mariott. They were booked up and I shared a room at the Hard Rock for a week by default. What a lucky break. This is a beautiful hotel. I am not a fan of all that black/grey vibe and find it a little cheesy. What I loved was the way the Hard Rock left the beautiful old hotel features intact, and decorated around the basic stucture. My room was CLEAN, CLEAN, CLEAN. I want to comment on the staff. What an upbeat group of people. This included the doormen, the front desk, the consierge. They were wonderful! Every morning one of the bell men would find my TV morning news show for me in the bar, while I drank their courtesy coffee. They brought us a refrigerator, IPOD dock, and extra suitcase stand within minutes of check-in. I had a hard time contacting the airport transport. The consierge took care of it for me. While I was waiting for the 4:50 am airport shuttle, one of the bell men found me a cup of coffee in the back. I just couldn't get over how nice and friendly everyone was....great place to stay. I hope to go back with my husband. 
Polarity: Positive

A: true
****
Q: Review: This hotel is very busy and is operating way beyond their means. Incompetent service. Hotel ran out of hot water by 9am saturday. Elevators were very slow, waited 10 minutes on any given event. Red line trains ran every 10 minutes beneath city streets and you can hear the thunder in your room from them but it shouldnt keep you awake at night. Used my stay toward NW airlines bonus points. Bar was ok. One cup coffee service was awful. No free wireless and no free cable channels. Fridge was 25 bucks a day to use. With http://hotels.com res got it for 65 bucks with tax so what can you expect.?.... Location was superb and cab service was convenient but not enough to outweigh the negatives.
Polarity: Negative

A:
true
****
