Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Q: Review: Here are my experiences: - Had three rooms reserved, when checked in we were charged 2 different rates for the rooms - screwed up initial room assignments, gave us a room that was not even cleaned yet when we checked in - Could not get us new keys to a different room without great difficulty (we had to go to the front desk because bell staff went to the wrong room to give us new keys) - In room guide says pool in on the 8th floor and signs say it is on the 7th - could not get to the pool from the 14th floor without going all the way down to the lobby and then had to go to the 7th floor and take the stairs to the 8th - When we checked in we had the front desk staff go over which credit cards were assigned to which room. - When we received our bills, the credit card assignments were still wrong. I stay at "economy" hotels a lot and I have not even come close to having this many problems with a hotel until this one. This hotel should do Chicago a service and just close its doors. Due to this experience, I will never stay downtown again to deal with overpriced hotels with poor service and surrounding business that are just as bad.
Polarity: Negative
A: 
true