Cara Anthony covers restaurants and retail for the Belleville News-Democrat, where she works to answer readers' questions about restaurant openings, business closures and the best new dishes in the metro-east. She attended Althoff Catholic High School in Belleville and grew up in East St. Louis.
Anthony spent her youth in Illinois
A: Yes

How to retain customers<br>Learn what your customers want. If you want customers to return to your business again and again, it's important that you learn to read your customer base and understand what you offer the market. Why would people choose your place of business over others? Customers return to businesses for one, and hopefully more, of three basic reasons : [substeps] The perception that your business offers a deal.
The article claims there are more than three basic reasons why customers return to businesses.
A: No

Hail<br>Tim drove an expensive car. Tim was driving across the country. Tim entered a hail storm. Tim did not want to damage his nice car. Tim parked under an underpass and waited for the storm to pass.
tim is severely depressed
A: