Given a hotel review and the corresponding polarity of review (i.e., Negative or Positive) identify if the polarity is correct. Write 'true' if it's correct, 'false' otherwise.
Q: Review: I booked a room at this hotel expecting great accommodations considering the price but was disappointed. The room looked nice, but I found that there weren't any extra blankets in the closet and the heating system was dysfunctional. I came back to the room after a meeting and found that it still had not been cleaned even though it was the late afternoon. I asked for replacement towels and they were very late in coming. I would have expected there to be a shuttle of some sort to the airport, especially since the website advertises the close distance. Instead, I had to call for a taxi and was almost late for my plane because the taxi was stuck in traffic. All in all, not the best experience at all.
Polarity: Positive
A: 
false